Reviews of Francis Palace 4 stars
Jezerní 15/2, Františkovy Lázně, 351 01, Czech Republic

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Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewPerfect for overnight stay for a bike traveller. Bike can be safely stored overnight in a garage. Good breakfast for fuelling next day ride. Will be back.
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewInside = top level equipment and configuration Outside = same as the picture … People = good & friendly & supportive Not better rating in term of quality/ price ! Congratulations! Breakfast : very good sincerely except apple and orange juices .
Reviewed: 25 August 2024 · Stayed in August 2024
Verified reviewReviewed: 14 July 2024 · Stayed in July 2024
Verified reviewReviewed: 30 June 2024 · Stayed in June 2024
Verified reviewReviewed: 17 June 2024 · Stayed in June 2024
Verified reviewReviewed: 9 September 2023 · Stayed in August 2023
Verified reviewCould be more choices for children. I was missing pancakes with nuttela.
Reviewed: 5 September 2023 · Stayed in July 2023
Verified reviewWe had a great room, spacious, wonderful view, bathrobes available, lots of amenities, good breakfast
Reviewed: 17 April 2023 · Stayed in April 2023
Verified reviewThe stay at the hotel included the use of the swimming pool, sauna and whirlpool free of charge.
The people at the reception only spoke Czech and German, we are more tourists! English
Reviewed: 11 April 2023 · Stayed in April 2023
Verified reviewrelax and leisure center
strictly personal behavior
Reviewed: 12 February 2023 · Stayed in February 2023
Verified reviewthe facility is very clean. the cleanest hotel I have visited in the country
Reviewed: 22 January 2023 · Stayed in January 2023
Verified reviewGreat value for money nice clean saunas spacious room
you can hear everything from other rooms
Reviewed: 26 December 2022 · Stayed in December 2022
Verified reviewReviewed: 8 September 2022 · Stayed in September 2022
Verified reviewClean rooms with large windows. Great garden with pool, the sauna area with 3 different saunas was amazing. Rich breakfast options.
The interior design of the hotel was rather conservative.
Reviewed: 4 September 2022 · Stayed in September 2022
Verified review