Reviews of Interhotel Central 4 stars
Divadelní náměstí 17, Karlovy Vary, 36001, Czech Republic
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Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe hotel is in the historical Katlovy Vary city center with a lovely view. The building is historic and beautiful. The staff are friendly, and the rooms are clean and spacious. There’s a swimming pool and paid parking (about 20 eur), which is very useful if you’re traveling by car in UNESCO sites. The hotel is also pet-friendly (pets can stay for extra fee. In our case it was 18 eur). Also hotel staff aranged extra bed for our son without any extra charge. Thank you for that!
Using swimmingpool costs an extra €5 per person per day per person. The sauna is in a separate area and also has an additional charge.
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewThe staff was nice and the hotel overall was very good.
Bathroom and breakfast could be better. The shower didn't work as it should.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewThere is a smell coming from the carpet in the room. If the windows aren’t open, it’s hard to tolerate the odor. It was especially bad at night — the air in the room became really unpleasant. We won’t be coming to this hotel again.
Dear guests, We apologize for the inconvenience caused. Your room has been renovated, also the room is regularly ventilated, the odor of “new items” is possible in the room.
Reviewed: 20 July 2025 · Stayed in April 2025
Verified reviewI was very disappointed with my stay due to the rude attitude of the hotel staff. Their behavior was unprofessional and unwelcoming, which made the experience quite unpleasant. I hope the management takes this feedback seriously and works on improving customer service.
Dear Ms. Elena, In order to understand the essence of the issues raised by you, it is necessary to know what is the "rude attitude", ""unprofessional and unwelcoming", to which of the employees do your remarks refer? In spite of the fact that it is impossible to identify the alleged employees from your feedback, we had personal conversations with each employee in order to avoid possible remarks. On the other hand, our employees are friendly and welcome all customers regardless of nationality and other characteristics. "Customer first!" - is our motto.
Dear Ms. Elena, In order to understand the essence of the issues raised by you, it is necessary to know what is the "rude attitude", ""unprofessional and unwelcoming", to which of the employees do your remarks refer… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewVery comfortable big room, great location, good beds, nice view. Very nice lady at the reception.
Little bit old hotel, the quality of breakfast food and drinks was mediocre, not very interesting choice…
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewLocation
There were no slippers, the pool was not usable and expensive.
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewOld style hotel, good breakfast, friendly staff, clean towels and bedsheets, comfy bed.
Warped doors in the wardrobe and to the bathroom, cobwebs on the ceiling, old rusty batteries, thin old pillows.
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewThe view from our room was beautiful, the style of the room is interesting. The staff was very kind
The smell in the room was verry odd, maybe because of the carpets, i don't know, that classical old room style is cool but it needs to be renovated.
Reviewed: 24 January 2025 · Stayed in December 2024
Verified reviewReviewed: 6 November 2024 · Stayed in August 2024
Verified reviewMany times I stayed here - and returned again, and will return again in 2025 Feb. For sure, you can find better and worse hotels in Karlsbad, this one represents personally for us - kind of a golden middle: we are ok with breakfast, we find Lunch/Dinner tasty. Visible that people try hard, the place is perfect, price ok if you book a bit in advance, parking lot - easy to achieve with funicular railway, 5 min walk to springs..
Maybe rennovation is some rooms would make sense
Reviewed: 23 October 2024 · Stayed in October 2024
Verified reviewReviewed: 19 October 2024 · Stayed in October 2024
Verified reviewReviewed: 17 October 2024 · Stayed in October 2024
Verified reviewReviewed: 17 August 2024 · Stayed in August 2024
Verified reviewReviewed: 27 July 2024 · Stayed in July 2024
Verified reviewReviewed: 15 July 2024 · Stayed in July 2024
Verified reviewthis is the second time we have been here, this is a great hotel. I liked everything!