Reviews of Hotel Joseph 1699 4 stars

Hello, we are sorry for the situation, but it was construction work in the neighboring house and we had nothing to do with this activity and we did not even know that "something was going on". We have agreed with the neighbor that in the case of other works, he will postpone their start after 8:00, just like the workers carrying out repairs in the hotel complex, which we have under our control and do not disturb the guests. In any case, it is the next few days and the work should be finished. Hotel management

Hello, we are sorry for the situation, but it was construction work in the neighboring house and we had nothing to do with this activity and we did not even know that "something was going on". We have agreed with the neighbor that… Show more

Thanks for the nice review and the spider warning. We have to state that we don't like it either. My fellow housekeepers and I had to renew a little the rules for cleaning. We cannot tolerate such matters. We believe and hope that you will not find any more on your next visit! Regards Hotel management

Thanks for the nice review and the spider warning. We have to state that we don't like it either. My fellow housekeepers and I had to renew a little the rules for cleaning. We cannot tolerate such matters. We believe and hope that you … Show more

Hello, thank you for your review. Regarding communication with our guests: If you arrived when the reception was not available and you entered the correct phone number, we had sent you the data to your mobile phone how to get the room key and you did not necessarily need to communicate with the reception. For all cases, next to the key safes on the reception door, there is a button with the inscription Reception, through which you can call 24 hours a day and you will always be served. If you are standing in front of the reception, communication via the Booking interface is not so ideal, because it is actually via an emailbox. When you use the aforementioned button on the reception door, you call directly to the phone and communication is certainly faster. Hotel Management Joseph1699

Hello, thank you for your review. Regarding communication with our guests: If you arrived when the reception was not available and you entered the correct phone number, we had sent you the data to your mobile phone how to get the room key… Show more

Good day, Thank you for your evaluation, we are attaching a comment to your remarks. As for dinner, we don't really serve it. This is because in the streets and lanes around the hotel there are a number of quality restaurants and cafes where you can sit and have something good. Information is available in the rooms and the receptionist will also be happy to give you advice and provide you with a map on how to get there. All recommended restaurants are from 30 to 350 m from the hotel. The reception is not physically present in the evenings, but can be reached by phone 24 hours a day and will give advice or help. You can also check in at any time, you can pick up the room key yourself from the key-safe. Your comment "no warm items in breakfast" is somewhat surprising to us, because the hot buffet includes scrambled eggs, hot sausages, bean sauce, fried bacon or ham every day. In addition, on the first day of your stay there were, for example, pancakes, baked toast and baked cheese and more. The next day, American pancakes and an egg omelet too. All these items are available in one space and cannot be overlooked. The breakfast waitress will be happy to help you if you can't find something. Best regards Hotel management

Good day, Thank you for your evaluation, we are attaching a comment to your remarks. As for dinner, we don't really serve it. This is because in the streets and lanes around the hotel there are a number of quality restaurants and cafes … Show more

Good day, we are constantly improving the operation of the hotel and also trying to save energy. One of these measures is the pilot installation of heating regulators in several rooms, which will not only save money, but also increase comfort for the staying guests with the possibility of setting the individual temperature in the room. Unfortunately, the installers for the installation of this system came 4 days earlier than originally planned and they came after you left the hotel that day. So we couldn't tell you in advance. We apologize for the situation. Instructions on how to control these controllers will continue to be part of the check-in upon your arrival. Best regards Hotel management

Good day, we are constantly improving the operation of the hotel and also trying to save energy. One of these measures is the pilot installation of heating regulators in several rooms, which will not only save money, but also increase comf… Show more