Reviews of Wellness Hotel Kocanda 4 stars
Polabí 77/1, Děčín, 40502, Czech Republic
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Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewVery clean, good planing room, good breakfast
It litle bit far from the city center, otherwise the place is quite and nice
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewPosition right on Elbe Cycle Path
Nothing
Hello, thank you so much for your lovely review. Glad to know you enjoyed every moment and that you were fully satisfied. We really appreciate you like our hotel location and bike paths. Looking forward to your next visit. Reception Hotel Kocanda
Hello, thank you so much for your lovely review. Glad to know you enjoyed every moment and that you were fully satisfied. We really appreciate you like our hotel location and bike paths. Looking forward to your next visit. Reception Hotel … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewPerfect location, clean rooms.
Small rooms
Hello, thank you for your review. Good to know you were satisfied with location of our hotel. Reception Hotel Kocanda
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewPeaceful location for sport attractive
Hello, thank you for your review. Happy to know you were satisfied with location of our Hotel. Reception Hotel Kocanda
Reviewed: 8 October 2024 · Stayed in September 2024
Verified reviewThe staff was very friendly which complemented the clean rooms and excellent breakfast. Thank you!
Hello, thank you very much for your awesome review. Happy to know you were fully satisfied and we are looking forward to your visit. Reception Hotel Kocanda
Reviewed: 27 September 2024 · Stayed in September 2024
Verified reviewDirectly on the cycle route Excellent bicycle storage Clean and comfortable Restaurant on site
Lots of rules for guests to sign agreement Slightly impersonal
Hello, thank you for your review. The rules are important for the guests because of the minibars and if there would be any troubles in the room we need to have contact to you to call you. Thank you for understanding. Reception Hotel Kocanda
Reviewed: 26 September 2024 · Stayed in June 2024
Verified reviewReviewed: 20 September 2024 · Stayed in August 2024
Verified reviewReviewed: 30 August 2024 · Stayed in August 2024
Verified reviewReviewed: 21 August 2024 · Stayed in August 2024
Verified reviewReviewed: 17 August 2024 · Stayed in August 2024
Verified reviewQuality service
The air-conditioning is poor
Hello, thank you very much for your awesome review. We are doing our best to improve our service so there is plan with air conditioning for the future. Reception Hotel Kocanda
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewRoom was clean , comfortable and quiet...Restaurant adjoing was good..
A little bit robotised, from hotel to restaurant...A bit like one might feel going to prison for the first time on day one. Treated respectfully, but not warmly.
Hello, thank you very much for your review. Hope you were satisfied with our service on the reception, we did our best for you. Reception Hotel Kocanda
Reviewed: 9 July 2024 · Stayed in July 2024
Verified reviewI like very much thr price, clean room and modern condition of the rooms.
Was there for 2 nights. Used room cups to drink some tea the first night. Cups were not exchanged by the cleaning the day after, and remained dirty. Not good.
Hello, thank you very much for your review. One of our chambermaids probably forgot to clean it, we really apologise and hope you will be more satisfied next time. Looking forward to your next visit. Reception Hotel Kocanda
Reviewed: 4 May 2024 · Stayed in April 2024
Verified reviewReviewed: 31 March 2024 · Stayed in March 2024
Verified reviewThe location was excellent, just a 15-minute walk from the city and car distance from the nature attractions. The room was clean and spacious, the staff friendly and helpful, and the breakfast was outstanding.
The bed was too small for us, and we disliked the separate mattresses. Also, the curtains were too thin to block out light, making it difficult to sleep in.
Thank you for your review, we are looking forward to your next visit. Sincerely Reception Hotel Kocanda
Reviewed: 29 March 2024 · Stayed in March 2024
Verified reviewGood good in the restaurant. Great location.
Turns out the spa is an extra service and needs to be booked days in advance, so I wasn't able to use it. Noisy slamming doors wake you up from early mornings.
Thank you for the review. We are looking forward to your next visit. Reception Hotel Kocanda
Reviewed: 5 February 2024 · Stayed in January 2024
Verified reviewReviewed: 20 October 2023 · Stayed in October 2023
Verified reviewGreat room, clean and comfortable.. Good breakfast.
Restaurant food was average. Lift to 1st floor only.
Hello, thank you very much for your nice review. We are doing our best to improve our service and we are solving the situation with the elevator too. Looking forward to your next visit. Reception Hotel Kocanda