9.3

Opiniones del Maximilian Hotel 4 estrellas

Haštalská 14, Praga, 110 00, República Checa

  • Maria

    Escrito en 22 de mayo de 2025 · Se alojó en mayo de 2025

    Comentario auténtico

    Todo bue impecable!!! Sin dudas, volvería.

    A modo de crítica constructiva, lo único que puedo comentar es que a pesar de ser un desayuno abundante, si queríamos comer huevo, había que solicitarlo al garçon y la espera era realmente mucha. A veces de 20 minutos. Muchas veces, optábamos por no pedirlo, ya que se perdía mucho tiempo. No obstante quiero dejar sentado, la amabilidad de todos quienes nos atendieron.

    Respuesta del alojamiento:

    Dear Maria Laura, Thank you so much for your kind words—we’re delighted you had such a wonderful stay and would love to return! We truly appreciate your helpful feedback about the breakfast service. It’s true that mornings can get quite busy, and we’re actively looking into ways to reduce wait times for items like eggs. That said, we’re still happy you enjoyed the friendly service from our team. We can’t wait to welcome you back again soon! Best Regards, Maryana Silina Guest Relations Officer

    Dear Maria Laura, Thank you so much for your kind words—we’re delighted you had such a wonderful stay and would love to return! We truly appreciate your helpful feedback about the breakfast service. It’s true that mornings can get quite … Mostrar más

    Maximilian Hotel
    23 de mayo de 2025
  • Fuero

    Escrito en 5 de mayo de 2025 · Se alojó en abril de 2025

    Comentario auténtico

    La ubicación fantástica.

    Respuesta del alojamiento:

    Dear Fuero, Thanks a lot for the high rating. We are glad you enjoyed the stay, and we are looking forward to your next visit! Best Regards, Maryana Silina Guest Relations Officer

    Maximilian Hotel
    9 de mayo de 2025
  • Mari

    Escrito en 1 de enero de 2025 · Se alojó en diciembre de 2024

    Comentario auténtico

    La ubicación, el restaurante y la estancia con chimenea

    El gimnasio estaba en otro hotel. La habitación daba a un patio interior

    Respuesta del alojamiento:

    Dear Mari Angeles, Thank you for sharing your thoughts on your recent stay with us. We're delighted to hear that you enjoyed many aspects of your visit! We understand that having the gym located at our sister property, Hotel Josef, might not have been ideal. However, as it’s just a 2-minute walk away, we strive to offer our guests the most convenient alternative available. We truly appreciate your understanding. Regarding the view from your room, please let us know during your next visit if you’d prefer a room with a different outlook. We’ll do our best to accommodate your preferences and make your stay even more enjoyable. We look forward to welcoming you back soon! Best Regards, Maryana Silina Guest Relations Officer

    Dear Mari Angeles, Thank you for sharing your thoughts on your recent stay with us. We're delighted to hear that you enjoyed many aspects of your visit! We understand that having the gym located at our sister property, Hotel Josef, mi… Mostrar más

    Maximilian Hotel
    2 de enero de 2025
  • Ver el hotel
  • Patricia

    Escrito en 23 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico

    Ubicación, tamaño de la habitación y baño, limpieza y amenities disponibles.

    Las almohadas, pero sobre eso cada uno tenemos un gusto particular. La verdad que ni para mi pareja ni para mi eran comodas, demasiado blandas. También deberian revisar el agua caliente, en momentos puntuales llegaba algo justa, y eso es porque la caldera o lo que tengan se quedaba algo corta para tanta demanda.

    Respuesta del alojamiento:

    Dear Patricia, Thank you so much for your kind words—it really means a lot to us! I’m sorry to hear that the pillows weren’t quite to your liking. Next time, please don’t hesitate to reach out to our 24/7 front desk team—we’d be happy to provide firmer pillow options to make your stay as comfortable as possible. Regarding the hot water, I completely understand how frustrating that must have been. Being in the heart of Prague, our plumbing system can sometimes face unique challenges, but please rest assured that our maintenance team is always working hard to keep things running smoothly, especially during busy times. We truly appreciate your feedback and look forward to welcoming you and your partner back for an even better experience! Warm regards, Maryana Silina Guest Relations Officer

    Dear Patricia, Thank you so much for your kind words—it really means a lot to us! I’m sorry to hear that the pillows weren’t quite to your liking. Next time, please don’t hesitate to reach out to our 24/7 front desk team—we’d be happy… Mostrar más

    Maximilian Hotel
    24 de diciembre de 2024
  • Carmen

    Escrito en 9 de diciembre de 2024 · Se alojó en diciembre de 2024

    Comentario auténtico
  • Jorge

    Escrito en 13 de agosto de 2024 · Se alojó en agosto de 2024

    Comentario auténtico

    Bonito. Buena ubicación

    Habiatqciones un poco pequeñas

    Respuesta del alojamiento:

    Dear Jorge, Thank you for your feedback! We’re glad you enjoyed our location. We appreciate your comments about the room size and want to assure you that we offer a variety of room options. If you let us know your preferences in advance, we’ll be happy to find a room that’s tailored to your needs. We look forward to welcoming you back and providing an even better experience next time! Best Regards, Maryana Silina Guest Relations Officer

    Dear Jorge, Thank you for your feedback! We’re glad you enjoyed our location. We appreciate your comments about the room size and want to assure you that we offer a variety of room options. If you let us know your preferences in advance, … Mostrar más

    Maximilian Hotel
    30 de agosto de 2024
  • Ver el hotel
  • Maria

    Escrito en 22 de julio de 2024 · Se alojó en julio de 2024

    Comentario auténtico
  • Mario

    Escrito en 5 de abril de 2024 · Se alojó en abril de 2024

    Comentario auténtico
  • Jorge

    Escrito en 31 de marzo de 2024 · Se alojó en marzo de 2024

    Comentario auténtico

    La decoracion y el emplazamiento

    Pase calor la primera noche porque no tenía aire

    Respuesta del alojamiento:

    Dear Jorge, Thank you for your review, and the nice words! I'm sorry to hear that you had a discomforting experience with the air conditioning on your first night. Our apologies for any inconvenience this may have caused. Please know that our reception is always available, even during the night, to assist you promptly. Whether it's bringing a fan to your room or arranging for a room change based on availability, we're here to ensure your comfort throughout your stay. Don't hesitate to reach out next time, so we can do everything to make your stay more enjoyable. Warm Regards, Maryana Silina Guest Relations Officer

    Dear Jorge, Thank you for your review, and the nice words! I'm sorry to hear that you had a discomforting experience with the air conditioning on your first night. Our apologies for any inconvenience this may have caused. Please know … Mostrar más

    Maximilian Hotel
    5 de abril de 2024
  • Ver el hotel
  • Victor

    Escrito en 17 de marzo de 2024 · Se alojó en marzo de 2024

    Comentario auténtico
  • Soledad

    Escrito en 15 de diciembre de 2023 · Se alojó en diciembre de 2023

    Comentario auténtico

    La ubicacion y el trato del personal

    -

    Respuesta del alojamiento:

    Dear Soledad, We're thrilled to hear you enjoyed our hotel's ideal location and modern amenities. Your kind words about our personnel's treatment mean a lot to us. Looking forward to welcoming you back soon! Kind regrads, Negin Bakhshandehyar / Guest Relations Manager

    Dear Soledad, We're thrilled to hear you enjoyed our hotel's ideal location and modern amenities. Your kind words about our personnel's treatment mean a lot to us. Looking forward to welcoming you back soon! Kind regrads, Neg… Mostrar más

    Maximilian Hotel
    18 de diciembre de 2023
  • María

    Escrito en 9 de diciembre de 2023 · Se alojó en diciembre de 2023

    Comentario auténtico

    La ubicacion perfecta!! A 5 minutos andando del reloj astronómico, y rodeado de bares y restaurantes

    Respuesta del alojamiento:

    Dear Maria, Thank you for sharing your experience of Pre-Christmas Prague with us! We're delighted to hear that you found the atmosphere very relaxed. It's great that our location proved to be perfect for your stay. We aim to provide a convenient and enjoyable experience for our guests, and we're glad to see it reflected in your review. If your travels bring you back to Prague, we'd love to host you again! Warm regards, Negin Bakhshandehyar / Guest relations manager

    Dear Maria, Thank you for sharing your experience of Pre-Christmas Prague with us! We're delighted to hear that you found the atmosphere very relaxed. It's great that our location proved to be perfect for your stay. We aim to provi… Mostrar más

    Maximilian Hotel
    12 de diciembre de 2023
  • Ver el hotel
  • Mitzy

    Escrito en 31 de octubre de 2023 · Se alojó en octubre de 2023

    Comentario auténtico

    El hotel es muy lindo, personal agradable, la habitación estaba perfecta y la ubicación del hotel es excelente. Si volvemos a Praga volvería al hotel.

    Respuesta del alojamiento:

    Dear Mitzy, We're absolutely delighted to hear that you had such a fantastic time in the beautiful city of Prague. Your kind words about our hotel, the wonderful staff, the perfect room, and our excellent location warm our hearts. We would be honored to welcome you back to our hotel should you decide to return to Prague. Your satisfaction means the world to us, and we're dedicated to ensuring another exceptional and memorable stay. Thank you for choosing us, and we eagerly anticipate the opportunity to host you once more! Kind regards, Negin Bakhshandehyar / Guest Relations Manager

    Dear Mitzy, We're absolutely delighted to hear that you had such a fantastic time in the beautiful city of Prague. Your kind words about our hotel, the wonderful staff, the perfect room, and our excellent location warm our hearts. We wo… Mostrar más

    Maximilian Hotel
    5 de noviembre de 2023
  • Marina

    Escrito en 17 de julio de 2023 · Se alojó en julio de 2023

    Comentario auténtico

    Las instalaciones, amabilidad del personal, localización

    El elevado precio que tiene el buffet desayuno

    Respuesta del alojamiento:

    Dear Marina, Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our facilities and that our staff's friendliness made your stay more pleasant. Creating a welcoming and enjoyable atmosphere for our guests is important to us. Regarding your feedback about the breakfast buffet pricing, we understand your concern. We always strive to offer a high-quality dining experience, and the price reflects the quality and variety of food items available. Once again, thank you for choosing to stay with us and for sharing your thoughts. We look forward to welcoming you back. Regards, Negin Bakhshandehyar / Guest relations manager

    Dear Marina, Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our facilities and that our staff's friendliness made your stay more pleasant. Creating a welcoming and enj… Mostrar más

    Maximilian Hotel
    18 de julio de 2023
  • Cris

    Escrito en 18 de abril de 2023 · Se alojó en abril de 2023

    Comentario auténtico

    ubicacion y comfort

    poca variedad desayuno

    Respuesta del alojamiento:

    Maria Cristina, Thank you for taking a moment to share your experience at Maximilian Hotel. We are happy to hear that you could enjoy our location. And about our breakfast, I'm sorry our breakfast couldn't meet your expectation, breakfast at Maximilian Hotel is not only an unlimited buffet but also includes an a la carte menu and unlimited coffee. Once again thank you for your feedback and we hope we will see you at the Maximilian Hotel again. Warmest regards, Negin Bakhshandehyar / Guest relations manager

    Maria Cristina, Thank you for taking a moment to share your experience at Maximilian Hotel. We are happy to hear that you could enjoy our location. And about our breakfast, I'm sorry our breakfast couldn't meet your expectation, br… Mostrar más

    Maximilian Hotel
    19 de abril de 2023
  • Ver el hotel
  • Jaime

    Escrito en 14 de noviembre de 2022 · Se alojó en noviembre de 2022

    Comentario auténtico

    Zona muy agradable Personal excelente atencion Bar de la entrada para tomar algun refresco

    Respuesta del alojamiento:

    Dear Jaime, Thanks for sharing your positive review. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. We hope you’ll visit us again soon. Kind regards, Negin Bakhshandehyar / Guest relations manager

    Dear Jaime, Thanks for sharing your positive review. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. We hope you’ll visit us again soon. Kind regards, Negin Bakh… Mostrar más

    Maximilian Hotel
    21 de noviembre de 2022
  • David

    Escrito en 14 de noviembre de 2022 · Se alojó en noviembre de 2022

    Comentario auténtico
  • Rotenberg

    Escrito en 1 de noviembre de 2022 · Se alojó en octubre de 2022

    Comentario auténtico

    Todo

    Respuesta del alojamiento:

    Dear Rotenberg, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Greeting from Prague and regards, Negin Bakhshandehyar / Guest relation manager

    Maximilian Hotel
    11 de noviembre de 2022
  • Ver el hotel
  • Mostrando 1 - 19

Cargando

Los clientes también han comentado estos alojamientos:

Los comentarios expresan las opiniones personales de los clientes de Booking.com que han completado el cuestionario tras su estancia en el hotel. Estas opiniones no representan necesariamente las de Booking.com. Ver nuestros consejos y pautas para los comentarios

Cargando...