9.0

Reviews of Hotel Mignon 4 stars

Sadová 1049/55, Karlovy Vary, 36001, Czech Republic

  • John

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review

    Quiet location and very helpful staff

    Would love to have coffee sachets as well as tea in room

  • Declan

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Charming grand old hotel. Concierge very friendly.

    Better mattress rather than old mattress with new topper is not acceptable these days.

  • Darius

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
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  • Piotr

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Everything great. Very kind staff. Location about 10 minutes by walking from our trip target makes our stay calm without any street noises. Perfect.

    Poor WiFi signal, but we can’t complain.

  • Enda

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review
  • Tuula

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    The architecture of the bilding was imposing, the room was large, quiet, very beautiful and the barhroom was huge and there was a good breakfast. Qality was very good for the price.

    There was very few parking places in a small yard.

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  • Jozefa

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
  • Rein

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Cozy, spacious rooms. Proper TV.

    Breakfast was a bit too simplistic given the nature of the hotel.

  • Barbara

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review
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  • V

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    Exceptional old villa, perfectly maintained—own parking and a garden around. Large room in classic style, looks more authentic than the nowadays popular imitations. Perfect position in town, a bit aside from noisy central streets, but very close to them - just 5 minutes on foot. Very good breakfast, useful and friendly staff. Very green district.

    Staff try hard to be helpful, just not everyone speaks English (mostly don't). Everyone speaks Russian, as everywhere in town, which far not always helps in nowadays Europe.

  • Anamaria

    Reviewed: 13 June 2025 · Stayed in May 2025

    Verified review
  • Abuendia

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review
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  • Ivona

    Reviewed: 4 June 2025 · Stayed in June 2025

    Verified review

    We booked for one night and loved it so much we extended our stay! Absolutely wonderful, one of the best accommodations we've ever had! Comfort, cleanliness, great breakfast, parking in the yard, friendly staff, birdsong and it's located a 20 minute leisurely walk from the city center which is delightful!

    It is not the case.

  • Tatjana

    Reviewed: 3 June 2025 · Stayed in June 2025

    Verified review

    The service both at the reception and the restaurant for breakfast were very good and helpful

    The metal frame from the bed where my daughter slept was sticking out through the mattress. Very dangerous.

  • Eva

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review
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  • Wen

    Reviewed: 24 April 2025 · Stayed in April 2025

    Verified review

    It had parking (paid) at the premises and an elevator, although there were still steps to carry luggage up.

    1) Only hotel that didn't provide facial tissue. 2) Worse, when we were leaving, the already loose handle to one of their building doors fell off while my sister was opening it and they blamed it on us. We insisted we didn't have the strength to spoil their door, whether on purpose or accidentally. In the end they didn't make us pay for it but it was upsetting to be blamed for something that wasn't our fault. It's like they didn't fix their failing equipment, waiting to blame it on the unlucky guest, so they can get more money. 3) There is an elevator, yes, a small one. But there are still a few steps to lug luggage up. How many steps depends on where you get to park your car, which determines the floor you can enter by. But every entrance has some steps.

    Property response:

    Upon arrival at the hotel, the clients had constant problems with practically everything. One of the problems, as they mention in the complaint, was the stairs. It is completely incomprehensible that when a client books a hotel, they do not look at the photo gallery…there are photos on the booking website where the stairs to the reception are clearly visible! The clients were arrogant and unpleasant from the beginning, but we tried to patiently meet their demands, for which they could not even thank or greet. However, we are professionals and we know that people are different. Regarding the door handle mentioned: It was the handle on the back door leading to the hotel parking lot. It is the shortest way to transfer luggage from the car to the hotel interior. One of the clients slammed the door so hard that she damaged the handle so much that it was necessary to call a locksmith. It was not possible to repair it ourselves, i.e. through our maintenance man. Our maid was present at the time of the incident and immediately reported the incident to the reception. For this reason, we know for sure who damaged the door handle and how. It is quite common that if a client damages or destroys hotel property, whether intentionally or unintentionally, they are responsible for paying for the damage. However, we did not demand anything in the end and it was in our interest that the clients leave our hotel as soon as possible! Never again! Hotel Mignon

    Upon arrival at the hotel, the clients had constant problems with practically everything. One of the problems, as they mention in the complaint, was the stairs. It is completely incomprehensible that when a client books a hotel, they do not… Show more

    Hotel Mignon
    12 May 2025
  • Andrius

    Reviewed: 23 February 2025 · Stayed in February 2025

    Verified review
  • Anar

    Reviewed: 30 January 2025 · Stayed in January 2025

    Verified review
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  • Jakub

    Reviewed: 22 January 2025 · Stayed in January 2025

    Verified review
  • Ксения

    Reviewed: 19 January 2025 · Stayed in January 2025

    Verified review
  • Mayra

    Reviewed: 11 January 2025 · Stayed in January 2025

    Verified review

    Great staff and location. Very charming.

    Pillows and no shower head besides the tub.

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  • Christo

    Reviewed: 8 January 2025 · Stayed in January 2025

    Verified review

    An exceptionally beautiful hotel right across the street from one of the most beautiful (Russian Orthodox) churches I have ever seen. The staff are very friendly and parking is available. The room was huge and very charming. In the very large bathroom I actually had a big bath tub, which I really liked. Breakfast was also served much later than most hotels, which is nice when you are on holiday.

    The breakfast could be better. They for example only had bread rolls and not fresh bread that you can cut yourself.

  • Vitaly

    Reviewed: 5 January 2025 · Stayed in December 2024

    Verified review
  • Carmen

    Reviewed: 5 January 2025 · Stayed in January 2025

    Verified review

    The location is very good. The apartment was spacious with a big bathroom. Breakfast was not so diverse, but the essential was there, and it was good. Convenient hotel parking, 5 eur/day.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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