Reviews of NH Prague City 4 stars

Dear Stella Lydia, we are delighted to hear that you enjoyed our breakfast options, the comfort of our rooms, and the stunning views we offer. It's wonderful to know our location was convenient for you as well. However, your experience with our free internet service is regrettable. We strive to offer our guests top-notch amenities, and it seems we fell short in this regard. Rest assured, we always strive to improve our services for the satisfaction of our cherished guests. Thank you for bringing this to our attention. We look forward to hosting you again and aiming to make your next visit an even more enjoyable one. With warm regards, Petr Polacek Guest Relations Manager

Dear Stella Lydia, we are delighted to hear that you enjoyed our breakfast options, the comfort of our rooms, and the stunning views we offer. It's wonderful to know our location was convenient for you as well. However, your experience wi… Show more

Dear Obaid, it is delightful to hear such positive feedback about our hotel NH Prague City! Your satisfaction is our ultimate goal, and it seems we were able to deliver that during your stay. We strive to provide our guests with an exceptional experience, filled with comfort and convenience. We are thrilled to hear that we hit the mark for you. Your kind words inspire us to continue working hard to ensure every guest leaves with an experience as fulfilling as yours. With warm regards, Petr Polacek Guest Relations Manager

Dear Obaid, it is delightful to hear such positive feedback about our hotel NH Prague City! Your satisfaction is our ultimate goal, and it seems we were able to deliver that during your stay. We strive to provide our guests with an excepti… Show more

Dear Shailesh, your feedback is invaluable to us. It's heartening to know you found our rooms to be clean, as we take great pride in maintaining a high standard of cleanliness for all our guests. We understand that a reliable WiFi connection is essential for our guests, and we regret if you experienced any inconvenience related to this. We continually strive to enhance our services to ensure a comfortable stay for all our guests. In regards to the reception staff, it is our philosophy to ensure every guest is treated with respect and professionalism. We're sorry if you felt this was not the case during your stay. We appreciate your input and we'll take it into account as we aim to provide the best possible experience for all our guests. Thank you once again for your feedback. We hope to have the opportunity to serve you better in the future. With warm regards, Petr Polacek Guest Relations Manager

Dear Shailesh, your feedback is invaluable to us. It's heartening to know you found our rooms to be clean, as we take great pride in maintaining a high standard of cleanliness for all our guests. We understand that a reliable WiFi connect… Show more

Dear Benjamin, it is indeed heartening to hear such positive remarks about our staff at our hotel NH Prague City. Our team members are consistently dedicated to providing quality service to ensure an enjoyable stay for every guest. Regarding the advice to use the lift to the other NH hotel, we're thrilled to know that this suggestion proved to be excellent for you. We continually strive to enhance our guest experiences by offering them the best possible options. We look forward to the opportunity to serve you again in the future. With warm regards, Petr Polacek Guest Relations Manager

Dear Benjamin, it is indeed heartening to hear such positive remarks about our staff at our hotel NH Prague City. Our team members are consistently dedicated to providing quality service to ensure an enjoyable stay for every guest. Regar… Show more

Dear Naomi, your feedback is valuable to us. It's delightful to know that you found our beds comfortable and enjoyed our customer service at NH Prague City. Your satisfaction is our top priority, and we're glad that our amenities met your expectations, contributing to a pleasant stay. Regarding breakfast, we understand that this is an important aspect for many of our guests. While some of our packages may not include breakfast, we strive to provide a range of options to suit various needs and budgets. We hope that despite this, your overall experience was positive. We look forward to welcoming you again in the future, and we will continue to strive for excellence in all aspects of our service. With warm regards, Petr Polacek Guest Relations Manager

Dear Naomi, your feedback is valuable to us. It's delightful to know that you found our beds comfortable and enjoyed our customer service at NH Prague City. Your satisfaction is our top priority, and we're glad that our amenities met your … Show more

Dear Saif, we regret to hear that your experience with us did not meet your expectations. Our mission is to provide an environment that exceeds our guests' expectations in terms of comfort, service, and overall satisfaction. We highly value your feedback as it offers us the opportunity to better understand where improvements can be made. We hope to have the chance to serve you again in the future and provide you with the exceptional experience that we strive for. With warm regards, Petr Polacek Guest Relations Manager

Dear Saif, we regret to hear that your experience with us did not meet your expectations. Our mission is to provide an environment that exceeds our guests' expectations in terms of comfort, service, and overall satisfaction. We highly va… Show more

Dear Nasir Hussain, It is delightful to hear that our prime location in the heart of Prague served you well during your stay at NH Prague City. Our aim is always to provide a comprehensive experience, so we're pleased that you enjoyed not only our restaurant and gym facilities but also our breakfast selection. Your positive feedback motivates us to continue offering excellent service and amenities. We look forward to welcoming you back for another memorable stay in the future. With warm regards, Petr Polacek Guest Relations Manager

Dear Nasir Hussain, It is delightful to hear that our prime location in the heart of Prague served you well during your stay at NH Prague City. Our aim is always to provide a comprehensive experience, so we're pleased that you enjoyed not … Show more

Dear Ahmed, Your comments regarding our facilities at NH Prague City are greatly appreciated. It brings us joy to know that you found our rooms to be spacious and accommodating. In regards to the location of our hotel, we understand that everyone's preferences may differ. Our establishment is situated in a place that aims to provide a balance between tranquility and accessibility, but we do understand that its suitability may vary for each guest. We are grateful for your insights and appreciate your understanding. Your feedback is instrumental in our commitment to continuous improvement. We hope that despite the location, your overall stay was a pleasant one and we look forward to welcoming you back in the future. With warm regards, Petr Polacek Guest Relations Manager

Dear Ahmed, Your comments regarding our facilities at NH Prague City are greatly appreciated. It brings us joy to know that you found our rooms to be spacious and accommodating. In regards to the location of our hotel, we understand that … Show more

Dear Kamil, We're delighted to know that you found our gym facilities satisfactory. On the other hand, we regret to hear about your experience with the car park ticket. We aim to provide clear instructions to all our guests to ensure a seamless stay. We apologize if there was any confusion. Your feedback is valuable and plays a crucial role in our continuous efforts to enhance our guest service experience. With warm regards, Petr Polacek Guest Relations Manager

Dear Kamil, We're delighted to know that you found our gym facilities satisfactory. On the other hand, we regret to hear about your experience with the car park ticket. We aim to provide clear instructions to all our guests to ensure a s… Show more

Dear Francesca your feedback is valuable to us, and we are sincerely pleased to hear that you enjoyed our rooms, breakfast, and gym facilities. Our aim is to provide a comfortable and enjoyable experience for all our guests. Cleaning standards are of paramount importance to us, and we strive to maintain a high level of cleanliness throughout our hotel. Your comment regarding the room cleanliness has been noted and we appreciate your honesty. We hope to have the pleasure of welcoming you back soon, where we believe you'll find our hotel to be the clean, comfortable retreat you're looking for. With warm regards, Petr Polacek Guest Relations Manager

Dear Francesca your feedback is valuable to us, and we are sincerely pleased to hear that you enjoyed our rooms, breakfast, and gym facilities. Our aim is to provide a comfortable and enjoyable experience for all our guests. Cleaning stan… Show more

Dear Faisal, thank you for your time to share your feedback on our services at NH Prague City. We're pleased that you chose us for your stay in the Prague. Your words about location are indeed true, because our hotel is very close to main shopping district and offers great options for our visitors to indulge in the local life and visit many local bars, pubs and great restaurants. We hope to welcome you again during your future stays to the Prague. With regards, Petr Polacek Guest Relations Manager

Dear Faisal, thank you for your time to share your feedback on our services at NH Prague City. We're pleased that you chose us for your stay in the Prague. Your words about location are indeed true, because our hotel is very close to main … Show more

Dear Ahmad, thank you for your shared review on our services at NH Prague City. We're grateful for your choice of our hotel in our beautiful city. We fully understand that our rich and tasty breakfast means so much to our guests. This is also a reason for us to keep this consistent effort to provide such quality service to each and every one of our visitors and guests. Thank you for your nice remarks related to the rooms, which provided you with optimal level of comfort. Our team members are focused at provision of quality services and the satisfaction of yours warms our hearts. We hope that you choose us again in the future. Our whole team will continue to do the best for you. With warm regards, Petr Polacek Guest Relations Manager

Dear Ahmad, thank you for your shared review on our services at NH Prague City. We're grateful for your choice of our hotel in our beautiful city. We fully understand that our rich and tasty breakfast means so much to our guests. This is a… Show more

Dear Sara Ibrahim Elzubair, It's heartening to know that you appreciated our location and overall services. We strive to provide our guests with an optimal stay experience. However, it's regrettable to hear about your encounter with a member of our housekeeping staff. Please accept our sincere apologies for this unfortunate incident. At our hotel, we hold ourselves to the highest standards of courtesy and professionalism, and it's clear that we fell short in this instance. Rest assured, we're committed to ensuring a positive and respectful environment for all our guests. We appreciate your feedback as it helps us to continually improve our guest experience. With warm regards, Petr Polacek Guest Relations Manager

Dear Sara Ibrahim Elzubair, It's heartening to know that you appreciated our location and overall services. We strive to provide our guests with an optimal stay experience. However, it's regrettable to hear about your encounter with a mem… Show more