The elevator shaft was next to the bedroom and you could hear it working.

I really liked the staff's attitude, kindness, and the sophisticated interior design left us in awe of its refined elegance.

Stayed in August 2025

Nothing, everything was perfect

Everything was excellent Receptions is responsible and kind Breakfast is good Location is good

Stayed in August 2025

Hotel around 100 meters from the main street: hotel very quiet.

Exceptional hotel in Karlovy Vary. Drinks proposed during the check-in, spa fully renovated, excellent breakfast... Moreover, Jitka front manager is very professional and does her best to make time in the hotel a great moment.

Stayed in August 2025

Charming hotel with lots of history floating around the building. But what really moves the needle is the friendly team. You just feel taken care of and welcomed. Just to mention an example, without any hinting from my side, my wife got birthday congratulations. It is often the little things that make a big difference.

Stayed in July 2025

Everything was amazing

Stayed in June 2025

The staff was very friendly and accommodating (and very nice to our small baby), and the food was excellent

Stayed in June 2025

Services

Clean

Stayed in June 2025

All was perfect. 10+

Stayed in May 2025

Nothing

Amazing hotel, nice breakfast and dinner, good spa

Stayed in March 2025

The only thing was a bit confusing to us, was the lady on spa who couldn't speak English well so it was difficult to communicate with her and couldn't explain us about some spa treatments we asked her about.

We had a wonderful time at Luxury Spa Hotel Olympic Palace. The breakfast was delicious with variety and the room was comfortable and clean. The city center is withing walking distance from the hotel. The spa was fantastic, we had some relaxing time there.

Stayed in March 2025

It wasn't clear enough on reservation there the hotel has no parking. The valet service to park on an expensive parking lot. It takes 20 minutes to get your car each time.9

Good location. Good breakfast. Great spa treatments.

Stayed in April 2025

The only downside would be a swimming pool water temperature. It is small pool so not enough room for a good swim, where this temperature would be ideal. For relaxation way too chilly.

Very niece stay. We loved concert with champagne for valentine's. Staff were always friendly and helpful. Delightful breakfasts. Super comfortable bed.

Stayed in February 2025

Breakfast did not meet my expectations

Everything was so clean and comfy, staff were friendly and helpful

Stayed in January 2025

Overpriced dinner buffet

Very nice hotel, friendly stuff, nice SPA.

Stayed in December 2024

We had to change rooms at the beginning, because what we needed was not exactly understood, but luckily they had another room which was great for us and we could move there.

Very comfortable bed, nice wellness area, plus the medical treatment you could order was also great, welcome fruits and water, welcome drink at the checkin.

Stayed in October 2024

The aircon wasn’t very effective (but likely switched off for the season, and we are just British and like the cold!).

The staff were all wonderful, so friendly and helpful.

Stayed in November 2024

Great breakfast, very friendly and helpful staff that helped me with lots of requests. They even organized a lunch for us! Beautiful, clean rooms with classic grandeur-feeling.

Stayed in September 2024

I'm not sure.

Everything.

Stayed in August 2024

For a long time we had idea to visit Karlovy Vary and stay in one of SPA hotels. Hotel meet our expectations and we had excellent stay. Stuff was super friendly, quality of rooms and facilities was great. Kids were blown away by spa pool and sauna. Highly recommend.

Stayed in August 2024

Every thing in this hotel is perfect and l feel that I am in my home and the staff are a part of my family (thank you very much for all the stuff)

Stayed in August 2024

Lift can be a bit slow and crowded as most guests going to and out of the spa

Amazing welcoming and hospitality. Great choices for breakfast. Bottled water daily in three rooms

Stayed in July 2024

The only negative was the quite strep hill we had to clime to get to the hotel. It is a short walk but not easy.

Beautiful hotel with beautiful rooms. Nice breakfast. Very nice and helpful staff.

Stayed in July 2024

Very nice Hotel Big thank for all Buffet breakfast staff they are very lovely and helpful

Stayed in July 2024

Nothing

Beautyful hotel in a historic building. The location is convenient for access by car (the hotel offers valet parking in a nearby garage) and it takes only a 5 minute walk to the main attractions of Karlovy Vary. Clean and well appointed room, excellent breakfast and friendly and helpful staff. Me and my wife had both a 60 min thai massage, which was very good and very welcome after a round of golf. Special thanks to the staff at the reception, who went of of their way and delivered a garment bag, that I forgot at the reception during checkout, to another nearby hotel, where a friend of mine was staying.

Stayed in June 2024