6.7

Reviews of Hotel Penzion Rohožník 3 stars

Malešovská 1644, Prague, 190 16, Czech Republic

  • Paula

    Reviewed: 11 July 2025 · Stayed in July 2025

    Verified review

    the supermarket was right next to the hostel

    When we arrived, we were told that the water doesnt work. Even though, we didnt get any money back. The furniture is very old and low quality. On the floor under one bed is a big hole in the floor. The hostel doesnt have any good connection to trainstation or bus station. We needed to walk through a forest for half an hour to get to the station. Even though we expected it, there was no kitchen. We only had a refridgerator and a kettle. There was also only 1 spoon, 3 forks and 4 knifes. If we hadnt brought our own knifes we would have had a big problem. We were promised in the description of the hostel to get free hygiene items, that was a lie, we didnt get any. The bed was too big for the room so we were not able to close the door. The walls were very thin and the neighours were always smoking, the smell was very herassing and made us uncomfortable. We were given tovels, which was very nice. But when I used one after showering, i was covered in pubic hair which came out of the given tovel. That was very disgusting and showed us how unhygienic the whole hostel was. All in all very disappointing. We want a part of our money back.

    Property response:

    Dear Paula, When you arrived, there was a one-hour hot water outage affecting the entire district of Prague 9. This was not due to any fault or issue with our hotel. All buildings in the area were affected. There is no hole in the floor. Under one of the beds, there is only a tiny indentation – likely the imprint of a heavy object – which our cleaning staff unfortunately overlooked. The connection to both the train and bus station is sufficient; there is absolutely no need to walk through the forest for 30 minutes :) This is the first time I’ve ever heard such a thing :) :) It is always a good idea to check all available transport options online in advance or to simply ask at the reception desk during your stay – where you would have been given accurate information. You did not book a room with a kitchenette. Despite this, you were given access to a room with a fridge and a microwave in the hallway – and yet you complain about missing cutlery. Truly appreciated. Regarding smoking: I hope you understand that I cannot (and will not) forbid other guests from smoking on their own private balconies – each room has one. You wrote that your stay was a disappointment. I am sorry to hear that. However, I must also say I was disappointed by the false statements you made, and the fact that during your entire stay, you did not mention a single issue at reception or by phone. Thank you for your visit. Best regards, Miroslav Hotel Owner

    Dear Paula, When you arrived, there was a one-hour hot water outage affecting the entire district of Prague 9. This was not due to any fault or issue with our hotel. All buildings in the area were affected. There is no hole in the floor. … Show more

    Hotel Penzion Rohožník
    11 July 2025
  • Kuntal

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 10 June 2025 · Stayed in June 2025

    Verified review

    The staff are very very friendly. The room was perfect!

  • See the hotel
  • Milan

    Reviewed: 16 May 2025 · Stayed in May 2025

    Verified review

    Close to shop and public transport.

    The floors were dirty, with leftover food (chips) on the ground. The lights were full of dead insects. The kitchen was not clean: the dishes and the kettle were dirty, and the cabinets were falling apart, with one barely attached to the wall. There was a visible hole in the wall. The bed linens smelled strongly of sweat, and the towels had a bad odor even immediately after use. Even the replacement towels had the same issue. The mattresses were extremely thin and worn, making it uncomfortable to sleep as the bed frame could be felt through them. The electrical installation appeared unsafe, with excessive use of extension cords and the antenna cable running through the window frame, preventing the window from closing properly. We have emailed the pension management (with pictures), but we have not received any reply within a week.

    Property response:

    Dear Milan, thank you for your review. With all due respect, food leftovers on the floor, a dirty hallway, or unwashed dishes in the apartment we provided could only have appeared during your stay — most certainly NOT before your arrival. All rooms are thoroughly inspected before each guest's arrival by our head of housekeeping, including a detailed check of the bed linens. As for the claim that the bed sheets or towels had an unpleasant odor — I’m sorry, but that is simply not true. We take cleanliness very seriously, especially when it comes to linens and towels. Regardless of how you personally felt about your stay, not once during your 6-day stay did you contact our reception or call us to report any issues. Even when I met you personally next to our office and gave a small gift to your little daughter, I asked if you were satisfied, and your response was positive. You didn’t mention a single problem. If you had simply communicated that something wasn’t to your satisfaction, we would have gladly offered you another room or addressed any issues right away. But instead, you chose to remain silent the entire time and then leave a list of complaints afterward — many of which are clearly false. If someone is unable or unwilling to communicate in a timely manner, it ultimately ends up being detrimental for both sides. You were given a two-room apartment at no extra charge, and that apartment was in perfectly acceptable condition. If you were expecting a 5-star hotel, then perhaps you should have booked one. Thank you for your visit. Regards Miroslav, Hotel Owner

    Dear Milan, thank you for your review. With all due respect, food leftovers on the floor, a dirty hallway, or unwashed dishes in the apartment we provided could only have appeared during your stay — most certainly NOT before your arrival.… Show more

    Hotel Penzion Rohožník
    18 May 2025
  • Nandanarya

    Reviewed: 22 April 2025 · Stayed in April 2025

    Verified review
  • Denis

    Reviewed: 3 January 2025 · Stayed in January 2025

    Verified review

    Was well coming

  • See the hotel
  • Vaduva

    Reviewed: 27 December 2024 · Stayed in December 2024

    Verified review

    I liked the staff, the man at the reception was very nice, even the owner, but the beds were not as comfortable as I expected and the duvet I didn't have was for a couple, it was only for one person, the linens were quite modest but clean, I missed the iron that was on the list when I booked, the hairdryer, and the coffee and tea maker.

  • Roxana

    Reviewed: 18 December 2024 · Stayed in December 2024

    Verified review

    It really was an amazing stay, the staff is welcoming, even the people that did not understand English were really nice. We got a huge room, fridge, wifi, bathroom and everything you'd need, there's a supermarket in front as well. Besides that, the room was clean, warm and cozy and also had nice decorations, we got out own building key and private parking. It's way better than the photos which is a really rare. The place may seem a bit far from the city center initially, but it's super easy to get there and pretty fast and the owner will help you with directions for public transport which worked really smooth for us. We really loved the stay and would love to return one day, thank you a lot!

    That we were there only for 2 days :)

    Property response:

    Dear Roxana, thank you for your review. I'm very glad that you were satisfied with your stay. See you soon again ! :) Best regards Miroslav, hotel owner.

    Hotel Penzion Rohožník
    11 February 2025
  • Shameer

    Reviewed: 12 December 2024 · Stayed in November 2024

    Verified review
  • See the hotel
  • Tomáš

    Reviewed: 12 December 2024 · Stayed in December 2024

    Verified review

    Very nice staff, clean room

  • Umer

    Reviewed: 10 December 2024 · Stayed in December 2024

    Verified review
  • Adriana

    Reviewed: 8 December 2024 · Stayed in December 2024

    Verified review

    No proper heated rooms,,no microwave,,no cups and more cutlery. Rooms very cold for this prise,,we been sleeping in jackets

    Property response:

    Dear Ms. Adriana, Thank you for your feedback. Your claim that it is cold in our establishment is not accurate. Our heating system operates at an exceptional and fully efficient level. We place great emphasis on ensuring that our guests are comfortable and warm during the winter months. In fact, some guests even inform us with a smile that the radiators in their rooms are excessively warm, requiring them to ventilate frequently. The kitchenettes are well-equipped and lack nothing essential. From our reception staff, I was informed that during your stay, you disrupted the nighttime peace and were under the influence of alcohol on both evenings. Other guests complained that they were unable to sleep due to the noise coming from your room. I believe there is nothing more to add on this matter. I wish you all the best. Sincerely, Miroslav Hotel Owner

    Dear Ms. Adriana, Thank you for your feedback. Your claim that it is cold in our establishment is not accurate. Our heating system operates at an exceptional and fully efficient level. We place great emphasis on ensuring that our guests ar… Show more

    Hotel Penzion Rohožník
    10 December 2024
  • See the hotel
  • Naveen

    Reviewed: 28 November 2024 · Stayed in November 2024

    Verified review
  • Rushan

    Reviewed: 15 November 2024 · Stayed in September 2024

    Verified review

    The rooms are big and the stuff is really helpful!

    It is faaaaar away from the city Center, but I knew it and went for it for purpose

  • Pejovic

    Reviewed: 10 November 2024 · Stayed in November 2024

    Verified review

    All is correct.

  • See the hotel
  • Naveen

    Reviewed: 6 November 2024 · Stayed in November 2024

    Verified review

    An Albert supermarket is in the opposit of this hotel. only best thing. nothing else.

    Overall Mood was disturbed seeing the hotel and its ambience. Some of the lights in the corridor was not even working. The lights were also very dim. One light in the kitchen was not working. The kitchen was especially not good It looked like they have made a storage room a kitchen. There is only a Microwave , a kettle and a fridge available. there is no cooking stove nor utensils, only few cutlery set was available. Overall the ambience was not at all good. The neighbour room was so loud and noisy. Not recommended for families.

    Property response:

    Dear Mr Prasad, thank you for your review. In no way do I agree with your statement that our accommodation is not suitable for families. Quite the opposite. Accommodation with us is very suitable for families, which is confirmed by many guests in their reviews before you. Unfortunately, the problem was that you were disturbing the night's peace every single night. You were a large group (17 people) and the adults and your children were shouting, arguing and in a similar way very significantly disturbing the peace of the night. Even at 1:00 in the morning. You were very politely and empathetically warned several times by our receptionists and myself BUT unfortunately you continued this behavior during your entire stay. We never have a problem with clients from India, they usually behave nicely, politely and intelligently, but what you demonstrated was something incredible. You are bringing great shame to the people of India. Regarding your description of the kitchen: I have personally explained to you several times that you have misread the description of our accommodation. It's not my fault, it's yours. Our kitchens only have a fridge, microwave and kettle. No stoves or cookers are available here. I wish you all the best. Best regards, Miroslav.

    Dear Mr Prasad, thank you for your review. In no way do I agree with your statement that our accommodation is not suitable for families. Quite the opposite. Accommodation with us is very suitable for families, which is confirmed by many gu… Show more

    Hotel Penzion Rohožník
    6 November 2024
  • Izabela

    Reviewed: 6 November 2024 · Stayed in October 2024

    Verified review
  • Fiala

    Reviewed: 4 November 2024 · Stayed in October 2024

    Verified review

    The room we stayed in is quite large. Accommodation is situated in a quiet area. There is a shop (Albert) right across a road. Very good for the money. Nice personnel as well.

  • See the hotel
  • Faaiuga

    Reviewed: 17 August 2024 · Stayed in August 2024

    Verified review

    Very friendly and nice place.

  • Anna

    Reviewed: 8 July 2024 · Stayed in July 2024

    Verified review

    I do appreciate that the accommodation was clean.

    There is problem with communication between Booking and the place. Booking confirmed us availability of cot for children, however this was not communicated with the accommodation and hence we did not have child bed. This was highly inconvenient. Apparently this is not the only example of miscommunication between booking and this place. Booking needs to communicate with this accommodation and if unable to communicate properly requirements and equipment of the place, then remove this accommodation from its listing. Apart from that, there was different price than advised and also no possibility to pay by card. Accommodation was expensive considering the location and facitilities. Definitely not staying there again.

  • Hanga

    Reviewed: 20 June 2024 · Stayed in June 2024

    Verified review

    Staff & management were super friendly and welcoming, accommodation was spacious and comfortable in a quiet area. There is a supermarket located just across the building, which was very convenient. Spot easily accessible by car and there is a private parking area.

  • See the hotel
  • Synak

    Reviewed: 9 June 2024 · Stayed in May 2024

    Verified review

    Cheep and cheerful and good communication from staff

    Well, it was clean enough, but it is very basic

  • Alan

    Reviewed: 9 June 2024 · Stayed in June 2024

    Verified review
  • Julianne

    Reviewed: 27 May 2024 · Stayed in May 2024

    Verified review

    The room was spacious and clean. You could tell they did their best to ensure the room and facilities were clean and well put together for a hostel style hotel. The dining room was set up great for younger kids and the beds were comfortable (by european standards). The staff was friendly and answered any questions quickly.

    The room included a kitchenette that didn't have necessary items (cutting board, knives, can opener, etc) as well as no cook top. The bathroom was clean but the bathtub was set up for showers (no drain plug) but didn't have a shower curtain. It made showers awkward for everyone, especially the kids. As well, the curtains in the bedroom only covered half the windows so we had early morning wake up calls thanks to sunrise at 5am. Not the worst issues but inconvenient and a bit annoying. If we had known those things would be an issue we could have accommodated and simply brought our own.

  • See the hotel
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

Hotel Apis

Kraków, Poland

B&B De Zoete Kers

Wakken, Belgium

Hotel Bel Air

Saint-Jean-de-Luz, France

Little Fig Hotel

Bar Harbor, United States

Notti in Centro

Cagliari, Italy

Hotel Paradise Inn

Pokhara, Nepal

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...