Reviews of EA Hotel Populus 3 stars

The staff is very friendly and helpful. Peter takes his job with his heart. The breakfast is good.

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Room size

Washroom

Customer service

There was no TV in the room. And water for drink

The hotel disappointed and spoilt total impression of the travel.

The hotel deceives visitors, the photos do not correspond to the reality. The furniture is old, no TV, smell in the room. We were very tired, with a child, but were given a room on the first floor with the windows looking on the road. It was impossible to sleep due to the traffic and badly soundproof windows. The trash bin is a different story. The paint bucket, is it a joke? How can you call yourself a three-star hotel? When I expressed my disappointment at the reception desk, they said that there is nothing surprising, the photos were made 20 years ago. Is it difficult to update them? As for the noise outside, they recommended me to choose the hotel on suburbs, as it is always noisy in the centre. Really, centre? Maybe, but it looks like more a manufacturing district, there is only a filling station nearby, no metro and trams. It is definitely too expensive for such service and conditions.

Very comfortable room. Friendly staff.

Rooms were good. Parking space was without problem available when reserved ahead of time. Staff was very kind and automatically told us about opportunities of our stay. We have also witnessed they have very good multilingual skills. Room was clean, quiet and well vented by window. Receptionist was always available if needed.

Although I understand the need for acquiring and utilizing the parking lot by the hotel, it could be free of charge or at least it could cost less. The price of the stay reflects the location, although I could imagine more facilities in the room - like a kettle with a tea and/or coffee or a large towel.

First things first: This was the best breakfast in months! Much was home-made, of local origin and very fresh, prepared by a person who really knows their business. Nice for vegans and people who enjoy meat alike. Hotel is also very fine, clean rooms, friendly staff and authentic atmosphere, good infrastructure (two discounters, one drug store, one petrol station with store within walking distance. Bus stop next to the hotel (avoid line 133 (Florenc) Good security at the hotel.

The rooms were neat and clean, easy access to public transport (just outside is a bus stop), typical european breakfast. Would recommend this hotel if in Prague for just a few days but not suitable for longer vacations.

When we entered the room and checked the bathroom it was stinky. The bathroom was not very clean. There is not even a kettle to have warm water nor a bottle of water for drinking.

Unbeliveable polite staff.

The breakfast included soup, vegetable rice, sausages, different kinds of cheese and fruits, pudding, natural yoghurt, tea, coffee and juice...it was very sane!

In the room so hot you can't sleep.

The service I experienced on the day of departure was absolutely appalling. The rooms are in desperate need of renovation, and the bathrooms look like they haven’t been updated since the Communist era. On top of that, the internet was extremely unstable throughout my entire stay.

Nothing !!!

The staff were not friendly The room was not clean The furniture is very old The heating system was not working The bathroom was in poor condition and slippery, making it unsafe Breakfast was not delicious: coffee very bad, cold eggs cold, at 10h00 we were asked to leave the restaurant in impolite way!! The reception staff were very rude

Nise goood

The wing of the hotel where we have been, was facing to the main road close to the hotel. That was noisy in the morning. The down town is just 25mins by public transportation from there, You can parkin at the hotel courtyard. Nice staff.

There wasn't much to like to be honest the staff were super moody I don't think they like British people

The bed with super uncomfortable the hotel is very noisy you can hear every other room the location isn't the best the food was terrible honestly I would find somewhere else