Just few small things about the room, for 8-10 people is one bathroom and one toilet not enough. And also it would be better to have one big fridge instead of small fridge without freezer and lot of empty storage spaces. Also maybe around cooling pool would be nice to have some hedge or bamboo screen, because you can see it from the parking lot and if you want to cool off naked there, it's not very pleasant. But that is just something to think about :).

I have to say, that it exceeded our expectations. Restaurant and Wellness are absolutely beautiful. They had also sauna ceremony. The hotel staff and restaurant staff was absolutely amazing, they was always smiling, helping, nice and nothing was a problem. We really enjoyed the stay. We want to thank for example Marek, who served meals to us first night and also man from the reception which we were saying good bye to, but we can not remember the name. Also there was one man from the bar who prepared us drinks for the spa, we really thank him for that, it was so nice. We I have to mention food! It was really delicious and nicely served. Thank you once again.

Stayed in August 2025

We booked this hotel for 7 adults and the reservation was clearly made for 7 adults. Only later, when I asked if it was possible to upgrade the booking to 8 adults, I was informed that the additional beds in the rooms are actually bunk beds intended only for children. This important information was not shown during the booking process. Because of this, the rooms were not suitable for 7 adults as booked, and in the end one person from our group could not join the trip. This was very disappointing. The hotel should clearly state in the description that some beds are only for children, so that guests booking for adults are not misled.

The staff was very kind and helpful, and the food in the restaurant was delicious.

Stayed in August 2025

The swimming pool and the outside pool

The view, the breakfast, friendly staff ,

Stayed in August 2025

One small thing what was bothering-kids in spa zone. I love kids , but spa zone and swimming pool isn’t that big , to jump in the water or shouting. They were in spa even after 18:00 which written as adult only time .So we couldn’t enjoy calming spa atmosphere.

Hotel is very modern and beautiful.Everything is comfortable .I like it and will be back for sure.

Stayed in July 2025

Everything was amazing. Very helpful and kind personel, especially Kamila 😀. Great stay, I trully recommend this hotel. Thank you

Stayed in July 2025

Didn’t like the bed. It was creaky as it’s made from iron. You need to pay for parking. Never had this in a different hotel. Rooms are cleaned every three days or you’ll need to pay extra 8 euro to get it cleaned before.

Nice pool. Nice breakfast. Nice staff. Received vouchers when we checked in for a drink in the bar.

Stayed in July 2025

Nice location, very quiet area, fantastic view, nice decor of common areas. Small but nice spa, with terrace and small pond. Friendly and attentive personnel, especially Tomas from reception and Tomas from bar and sauna master.

Stayed in June 2025

Nothing

Good facility, great breakfast and very nice staff

Stayed in April 2025

the knowledge of English by stuff is poor. Some of them pretend that they understand you, but the actions after show that not)) I asked to clean the room while we were absent, and 5 hours later nothing was done. The hotel has eco policy to clean the room once in 3 days. We had one cleaning after two requests, one change of towels and no refueling of water and mini bar. Shower have to be cleaned

The hotel is located in quiet area with beautiful views on mountains. The children liked the kids area which is 2 floors and one of entrances is located in main restaurant area. The pool looks good but its quite small. The sauna is good, with 2 glass walls. We liked the sauna show with 3 different aromas and music. the breakfast is fine, we stayed 3 nights and its always the same. This is a little bit weird, because they definitely can cook different recipes even with same ingredients. We also liked the room (2 floors and 3 bedrooms) which gave privacy space for everybody. Good sound insulation, we didn't hear anyone or anything

Stayed in April 2025

We had an amazing experience in Pytloun Wellness Hotel. The Wellness was extraordinary, as well as the breakfast. The personnel was really friendly, especially Tomas from reception and Josef from the restaurant did extra efforts to make our stay perfect. Thanks!

Stayed in April 2025

Staff was great. Receptionist Kamila was extremely friendly and helpful. Quite helpful that she knew Spanish.

Stayed in March 2025

Our would require some maintenance or renovation. But was fine so far.

Really close to the ski lift. Amazing view to the ski slope. Modern and cozy wellness area. But more to mention the cozy lounge area at the entrance. Breakfast was really great.

Stayed in March 2025

pool was cold. the spa area was not sufficient with the children.

the food was good, breakfast was rich, room was spacious,

Stayed in February 2025

Since we were a group of girls, an extra mirror in the bedroom where daylight is would be appreciated, there was only a mirror in bathroom and hallway. But that is just a small point nothing like negative :D

Literally, everything was perfect! Accommodation was beautiful and had an amazing view. Staff were all super nice and friendly, breakfast and dinner were delicious. And we even got a later checkout free of charge from the manager, so truly appreciated.

Stayed in February 2025

The patio

Near the slope, lovely view, nice patio

Stayed in January 2025

The hotel is located in beautiful valley overlooking ski slopes. Hotel has a very cozy feeling, is family and pets friendly. We booked a private wellness and enjoyed outdoor jacuzzi with beautiful views as well as nice sauna. Lobby is quite modern and it was nice to relax with some drinks in front of the floating fireplace. Staff was really friendly and our receptionist Kamila was very helpful. Breakfast is included in the price and has a great selection. We also dined in their own restaurant and the food was delicious.

Stayed in January 2025

The wellness part sometimes gets ruined by families, that change the wellness area into a kids playground. This can be fixed by either making the wellness for adults only or by setting a fixed time slot for families with kids.

The staff is very nice, the room was pretty and the food is good as well. The hotel is nicely situated on the mountain and has great views all around. The hotel gives a luxurious feeling and provides all the comforts needed. The ski room is very neatly organised and well located.

Stayed in January 2025

The rooms a a little old fashioned but it was ok. The bath is tall and also when you take a shower the water is spread to the floor. Better change to shower and not bath. Other than that all was exaellent

The design of the public area is beautiful! Very cosy and welcoming, amazing view also from the room. The staff is ok, we specially had excellent service from Kamila and Nicola, they were so nice, helpful and had good English! They both made every effort to assist with everything and all with a smile and patience. Breakfast is excellent and so is the other dishes at the restaurant. Amazing Pizza.

Stayed in January 2025

Black thing on the wall near the ceiling. I didn't check but it could be the fungus.

Very good wellness zone with the pool and sauna. Tasty breakfast and dinner as well.

Stayed in December 2024

The staff are great

Stayed in November 2024

You have to pay parking separately, would be better if it would be included in price already. Not enough deckchairs at swimming pool for all guests. In the room there was small window with road view.

Instagrammy leaving room. Stuff is nice, they even brought Prosecco for my boyfriend birthday.

Stayed in December 2024

Spa was really nice. The view from panoramic windows. Location. Staff was very friendly and nice. A la carte menu was delicious and good variation of food.

Stayed in December 2024

Lost my charger. No one make effort, to make it back.

Everything was good.

Stayed in November 2024

Staff´s patience. Thanks Tomáš!

Stayed in November 2024