Reviews of Rezidence Napoleon

Location

Lack of soap, please get some soap and floor hadnt been cleaned

Great location in the town of Loket, with a private direct entry onto part of the old city walls, where you can take out a chair and sit in the sun, relax with your own drinks and enjoy the view. Remarkable room in the lower part of a structure, with lots of arches and some interesting old furniture including a set of circular drawers.

The kitchenette is only a mezzanine floor accessed by 8 narrow steps. There is no water and no sink, as well as nothing to clean pots and pans used for cooking. The only option is to wash glasses and plates in the bathroom basin, which is cracked and therefore a hygiene risk. There is no light in the kitchen either, so you can’t see what you are doing when it is dark. Limited cutlery and crockery stored in a glass cabinet, which sooner or later someone will accidentally break. Didn’t bother with the TV based on other reviews. Not totally clean - waste in bathroom bin and reside of food under kitchenette table. No info about town, property or waste disposal - do we need to separate recyclables, where do we put them etc? Nowhere to hang towels apart from using the supplied coat hangers (some broken) - plus our own coat hangers on the wrought iron railings on the steps to the kitchenette. The bed is comfortable and large, which means if you are tall like me, you have to hang onto the stair railings and swing off them to get between the bed and the stairs. Had an issue with the host that took time to resolve. The host wanted cash despite both our booking confirmation and the current Booking.com listing saying card only, cash not accepted. We ended up paying by card. The curtains don’t block out much light and the lighting for the town walls at night keeps the place illuminated. The listing says it is suitable for wheelchairs. However a wheelchair user would need a carer to help open the heavy front door from outside or inside - and could only use part of the room and bathroom access would be difficult. We booked this place many months ago and found the current listing was a LOT less than we ended up paying.

The location is as good as it could be.

The description mentions (9.12.2024) that there is breakfast available at the hotel, however it is in different hotel just down the street and you have to ask for it in advance and I would not say that it is a full English/Irish, vegetarian, or gluten-free breakfast as the description says. Also there is no on-site restaurant as the description mentions.

Location is perfekt, appartment is pretty fine.

Appartmentt needs some restaurations. Internet in TV is not working.

Very close to center, room has all facilities for short stay, nice view

In our case we felt that it was not clean, especially around the bed and the toilet, the bed sheets were very hard for me, there is cattle but no tea of coffee for it, so if you go there bring some with you, Also you can hear sll noises from corridor with full power, somehow the door did not isolate