V Jámě 6, Prague, 110 00, Czech Republic
#196 of 573 hotels in Prague
Guests' ChoiceBased on 503 hotel reviews
8.8Cleanliness
9.1
Comfort
9.0
Location
9.6
Facilities
8.7
Staff
9.5
Value for money
8.8
Free WiFi
9.2
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End of dialog contentReviewed: 30 August 2025
Tanja
GermanyRight in the center of Prague, but situated in a quiet road. Large room with comfortable Hästens beds. All the staff were very friendly and welcoming, especially Yiannis who made sure that we felt right at home and gave us the best information about the city too. Our bicycles were stored safely during our stay. Good breakfast.
Stayed in August 2025
Reviewed: 23 August 2025
Ihar
BelarusNice front desk agent
Stayed in August 2025
Reviewed: 22 August 2025
Low
SingaporeThe air con is a gripe. It takes a long time to cool down the room making it quite uncomfortable on hotter days. The conditions of the room is also a little run down. May need some touch up or upgrading.
The reception staff was very helpful and even upgraded us to a deluxe room. The facilities in the room were complete even with a smart tv with Netflix. The breakfast was great with special omelette and crepes by request.
Stayed in August 2025
Reviewed: 20 August 2025
Serhii
UkraineCeiling in a room on the fourth floor is sloping, we hit heads a few times. Electricity schema is strange: a lack of a socket by one bad, but a socket on the out wall that you can only duck to; double switchers, but you can't turn the lites partially. We had an issue with climat control. I lowered the fan power for the night, put it up in the morning, but it didn't increased the power, so the room was warm in the evening.
The location is perfect. Bath instead of a shower can be good if you like this kind of relax. Big bottles of soap, shiwer gel, shampoo, conditioner - I don't like tiny bottles in a hotel. Very helpful personnel, if we stay for another day, I'm sure personel would help us with the climat control issue. Breakfast is not diverce, but tasty and because it's in a neighbor restaurant there is plenty of room for guests. Really big table and comfortable chair. Nice beds, not too soft.
Stayed in August 2025
Reviewed: 17 August 2025
Sabrina
IrelandNot at all.
The hotel has an amazing location. The staff is very friendly and kind. The continental breakfast was good, full of options like: juices, fruits, yogurts, pastries, charcuterie and you can order omelette or any type of eggs you want. The bedroom was spacious, very comfortable, clean and the air-conditioning left our room fresh during our stay. The fridge inside the bedroom was a plus because the city was very warm.
Stayed in August 2025
Reviewed: 13 August 2025
Frances
United KingdomNothing
Really good location, down a quiet street away from the really busy old town, close to Mustek subway station, and a short walk to Vinohrady district which has some nice neighbourhood restaurants. The staff are all really pleasant and friendly. Really comfy bed, and nice cool room - even in the middle of summer. Would recommend :)
Stayed in August 2025
Reviewed: 11 August 2025
Shayne
AustraliaNot much to complain about.
Atmospheric ambiance was great as were the staff.
Stayed in August 2025
Reviewed: 6 August 2025
Jiri
SwitzerlandIndian Restaurant. Breatfast was a bit small
Location. Rooms.
Stayed in August 2025
Reviewed: 27 July 2025
Tomas
Slovakiawindows without a view milky window coverings. very disturbing for me
good value for money. clean and comfortable. ideal hotel for business and undemanding clients
Stayed in May 2025
Reviewed: 22 July 2025
Maria
United KingdomHotel was nice and comfortable. Good location, close to old town and main train station. Room was spacious and clean. Staff were super helpful and polite, eager to accommodate requests within reason. Although just for one night there, the overall experience was very good and when again in Prague I would rebook with them.
Stayed in July 2025
Reviewed: 21 July 2025
Martin
SlovakiaThe bed was a bit soft
Very good location, room and bathroom big enough for two people, tasty breakfast included
Stayed in July 2025
Reviewed: 13 July 2025
Luísa
AustriaVery well located, we did everything by foot. We also got some massages at the spa hotel that were great, and the staff is friendly. Room is spacious and comfortable.
Stayed in May 2025
Reviewed: 27 June 2025
Idell
United StatesA little far from attractions if you have mobility issues. Public transit is a little hard to decipher. Hotel had a problem with AC malfunction, but provided us with an acceptable alternative.
Comfortable room with enough space. Breakfast was good. Helpful staff. Walkable from train station, but be careful if you have much luggage, due to hill and cobblestones. Public transit is free for seniors, and connections are close.
Stayed in June 2025
Reviewed: 16 June 2025
Kruno
CroatiaThe personel was extremly polite and helpful. Location of the hotel is excellent, in the exact city center but in a peaceful street. We will surely come back.
Stayed in June 2025
Reviewed: 13 June 2025
Gardiner
United KingdomN9thing to complain about.
Great location. Good wifi. Friendly staff. Nice breakfast. Good tv
Stayed in June 2025
Reviewed: 6 June 2025
Nenad
CroatiaGreat location and facilities.Easy walk to all sights. Excellent breakfast option. Highly recommended.
Stayed in May 2025
Reviewed: 30 May 2025
Sarah
United StatesClean, many amenities
Stayed in May 2025
Reviewed: 23 May 2025
Rositsa
BulgariaMy one thing - the bathtub had hair in it before we used it, so it was probably not cleaned well from the previous guests, though it looked clean otherwise. Also, it seems like the pillows generally used in hospitality in Czech are veeeery soft (your head just sinks in the pillow type of soft), which is not everybody’s jam, but you can always ask for another pillow from the reception.
The hotel is at a very nice location - close to everything that you need basically. The staff was incredible, super helpful and gave ua some great tips about places to visit. They also were kind enough to give us a nicer room since we had some troubles with parking. They will give you a discount code for mr parkit if you need it. The room itself was very nice, the staff also lent us an umbrella for one of the days since it was raining. The breakfast was good as well. Overall, nice place, great location, great staff and a comfy bed. :)
Stayed in May 2025
Reviewed: 20 May 2025
Geoffrey
United KingdomNothing
The location not far from the train station or the centre.
Stayed in May 2025
Reviewed: 19 May 2025
Valeria
United StatesClear. Breakfast.
Stayed in May 2025
Reviewed: 2 May 2025
Stephen
United KingdomOur Top floor room was a little cramped as the ceiling sloped.
The staff are so friendly and helpful it was really great from them Breakfast was v good and lots of it
Stayed in May 2025
Reviewed: 28 April 2025
Laura
United KingdomThe air-conditioning in the room didn't work so we were hot and because the street was noisy we couldn't have the window open.
The staff were extremely friendly and helpful, nothing was too much trouble. They always had a smile on their faces and provided useful information about the local area. They gave advice on how to save money with local attractions. The location of the hotel was amazing for getting around the city, some really nice bars around. Sound proofing of the windows was a bonus as the street below was noisy when the window was open. We would definitely stay here again and would recommend to others.
Stayed in April 2025
Reviewed: 26 April 2025
Traveling
GermanyCoffee is not really good, rooms are too warm
Really good service. Rooms are big and nice breakfast is good. Location is superb the rooms are quiet.
Stayed in April 2025
Reviewed: 23 April 2025
Maria
SwitzerlandLocation Friendly and helpful staff
Stayed in April 2025
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