Masarykovo náměstí 74, Náchod, 547 01 , Czech Republic
#19 of 31 hotels in Náchod
Guests' ChoiceBased on 54 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
9.5
Facilities
8.4
Staff
9.2
Value for money
8.3
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: August 16, 2025
Grzesiek
PolandThe disappointment when you’re sleeping in a newer part of the hotel which feels old but without any charm. Extremely noisy bathroom ventilator in room 307 (sounds like a chainsaw from a horror movie). Bits of hair on one of the towels. Hearing a neighbour snoring so loud it shakes the walls.
It’s surroundings and location. The view from the window. General cleanliness.
Stayed in August 2025
Reviewed: August 13, 2025
Pachl
AustraliaFriendly staff, comfortable sized rooms and an enjoyable breakfast. Easy parking and a great location.
Stayed in July 2025
Reviewed: August 1, 2025
Frank
United Arab EmiratesOutstanding breakfast and also day food in the restaurant. Very sweet and helpful registration desk staff.
Stayed in July 2025
Reviewed: June 30, 2025
Emeric
Romania1. The idea of plugs behind your head- in the bed area. 2. Hostel type check out policy- breakfast and check out 10 am
Well maintained/good breakfast
Stayed in June 2025
Reviewed: March 23, 2025
Tomas
FranceThe radiator in my room was making strange noise, emitting unpleasant light during the night.
Location, architecture
Stayed in March 2025
Reviewed: March 20, 2025
Aleksejs
LatviaCheck in and check out time
Great place to spend time in city center and good meal at the restaurant
Stayed in March 2025
Reviewed: January 30, 2025
Katerina
Czech RepublicCleaning service could be better - They did not wash mugs or glasses, did not change sheets when they got stained. The bathtub was very small.
Friendly staff willing to help with personal needs. A parking card has been issued for me.
Stayed in January 2025
Reviewed: November 24, 2024
Ilya
AustriaClean rooms, very helpful and friendly staff, good breakfast and perfect location.
Stayed in November 2024
Reviewed: August 20, 2024
Catherine
SpainBreakfast seemed a bit expensive . The rooms could do with an update
Location.
Stayed in August 2024
Reviewed: August 19, 2024
Mario
ItalyWe went for a glass of wine in the bar and they carried us two glasses of the cheapest "sold by litre tetrapack" wine in trade, calling it "Sauvignon" and a dish of chips from a bag opened the day before or, sadly, as old as the building. Stick to beer or just go anywhere else. All bars/restaurants in the square are plenty good enough.
Beautiful, well preserved Liberty Style palace, right in the city square, garage besides the entrance, rooms large and well furnished, minibar included, large bathroom (two taps in the shower, no mixer, but it's a problem only if you are a gen Z). Really elegant, comfortable, stylish and reasonably priced. Have a walk to the castle just above, 10 minutes distance.
Stayed in August 2024
Reviewed: August 15, 2024
Catherine
SpainGreat location in the square. Very comfortable bed. Friendly,helpful staff.
Stayed in August 2024
Reviewed: August 3, 2024
Gerlie
United KingdomThey just missed to refill the shampoo/ shower gel in the bathroom. Although we didn’t bother to ask for it since we brought some toiletries (just in case we encounter such instance)
1. The hotel is just few mins walk to the train station 2. The staff are very helpful and accommodating - they helped us find and book a taxi to and from the Park 360 (concert venue) 3. The room (for 3 persons) is spacious and the hotel rate is cheap 3. Would say complimentary goodies in the room is a plus ;)
Stayed in July 2024
Reviewed: August 1, 2024
Lucie
Czech RepublicThe room doesn’t have air conditioning and gets pretty hot (july), the reception wasn’t very friendly, quite the opposite.
Great location at the square.
Stayed in July 2024
Reviewed: June 17, 2024
Kamila
PolandMaybe rooms and restaurant need some refreshment, but it doesn't make the stay worse, there is everything You need.
Friendly staff, lovely restaurant with awsome fried cheese. Rooms comfortable, great location- just at the market. Very comfortable beds. Breakfast very rich, with different types of cheese, meat, warm meals and desserts. It was my second time, for sure I will be back. Staff is absolutely the star if this hotel, thank You!
Stayed in June 2024
Reviewed: May 6, 2024
Jakub
PolandFantastic place. On city square, but quiet inside. Very clean, good breakfast.
Stayed in May 2024
Reviewed: February 18, 2024
Thomas
SwedenAll is good
The personell made an great extra effort and let us in when we arrived at 01.10 in the morning. They normally close at 18.30 during low season
Stayed in February 2024
Reviewed: December 2, 2023
Mike
PolandNice style building, location at the Square.
Stayed in December 2023
Reviewed: October 16, 2023
Thomas
CanadaLocation and cleanliness
Stayed in October 2023
Reviewed: April 28, 2023
Jeffrey
United StatesBreakfast was great, in the restaurant of the older building. Terrific location on the main square. I used the hotel as a base to visit the great variety of sites in the area, for rock formations, history, and architecture.
Stayed in April 2023
Reviewed: April 14, 2023
Nino
BelgiumThe room did not have electric kettle, tea nor coffee. The toiletries provided were not good quality and certainly could be improved for a 4-star hotel. The check-out time was inconveniently early at 10:00 a.m., which is 2 hours earlier than all other hotels I have stayed in around Europe and the world (and I travel a lot).
Great location. Excellent breakfast. Very friendly, polite, professional and helpful staff (all of them!). The room was clean and quite, with a great view on the castle. We wuld be happy to stay there again!
Stayed in April 2023
Reviewed: October 21, 2022
Evgenia
United KingdomNothing, it was a perfect service!
A lovely spacious room. Very quiet. Even the standard room has a view (the castle!). The cafe and restaurant downstairs open till late and serving really nice food (very reasonably priced and large portions too!) Very friendly and helpful staff. Free parking on the square if staying in the hotel.
Stayed in October 2022
Reviewed: October 13, 2022
Vladimir
SlovakiaWe stayed here for the third time. The hotel keeps its standard.
Stayed in October 2022
Reviewed: March 30, 2025
Tadeáš
Czech RepublicPersonal
Location
Stayed in March 2025
Reviewed: May 5, 2024
Burian
Czech RepublicBeds were two small size beds put together and had generaly not good sleep for the money. Large bed is not even in superior which costs 2600 czk.
Breakfast and location were great. The breakfast was really nice.
Stayed in May 2024
Showing 1 - 25
Melbourne, Australia
Cullera, Spain
Florence, US
Kalibo, Philippines
Tõrva, Estonia
Glomel, France
Savona, Italy
Naousa, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content