You can hear sounds from the square very loud. Especiallu in the late evening or morning (sleeping time) there are moments you wake up from loud noises coming from the square (people or cars).

The view of the square and the old rustic look of the rooms!

Stayed in August 2025

Noise from the street was more present in the room than expected. Booking was made for a room with 2 beds (one double + one sofa) but there was only one bed.

Location is awesome, room was comfortable, bathroom was clean. Booking was easy and information sharing before arrival was clear and precise.

Stayed in June 2025

The property has mostly you need, except microwave, spoon,forks and etc

Mostly location, it’s close to everything.

Stayed in May 2025

No air con due to being in the heating season however it was ~22C when we stayed so did get a bit warm

Fully online check in, very straight forward to follow email instructions so entry is by 6 digit pin code (no staff are on site). Location couldn't be be better, close to a lot of the main attractions in the old town and many shops and resturants. On quite a lively square but with windows closed was quiet. Room was clean, comfortable and good value for money. Bag storage at neighbouring hotel was excellent for the final day.

Stayed in April 2025

No luggage storage, which ended up being a bit of a mission in the end with the recommend luggage storage not open when they said which should have matched the 10 am checkout.

Close to all the action. Clean, neat and surprisingly quiet considering we were right on a noisy street.

Stayed in April 2025

The booking process was a nightmare! Twice did they come back and told us that the credit card was not valid, even though i bought our air tickets with the same card after initial booking with the hotel! Then we tried again with my wife's card and again it was discarded. Then Hotel Aurus sent me a link where I could pay directly. Than it worked. But the confirmation for payment was bad and took hours between every message from them, making us afraid that someone else would book it in the mean time,.The telephone number did not work either so I was scared I was scammed. Only when we came a few days before coming there they gave us some comforting messages, where we understood we still had the room. But even to the last days before I was looking for other place to stay if we came to locked doors and did not have access code. It is sad that they have such a bad booking/response system, this could have been so easy. Anyway the place had what we think the best location with it being by a place with restaurants etc. Try the Irish bar there and you will both be able to se English football and drink good beer and eat great fish and chips. And the rooms were better than we expected and the reception of a nearby locale let us stay there when waiting for our transportation to airport and offered locked room for luggage for free. Should we decide to go back to Prague I am quite sure we would like to stay in same place.

No breakfast was included

Stayed in April 2025

It was a challenge to register online because I don't have the internet. In the end I didn't get an access code online. Fortunately, there is reception that located in 200 meters from the hotel. I would recommend skipping online registration and going directly to the reception. It will save your time, define telly.

The best location in the city center, nearby Karl's bridge. Good furnished rooms. Very detailed from staff instructions on how to pay for parking in the city.

Stayed in March 2025

The location is nice because it’s nearby to the tourist attractions.

Stayed in April 2025

Complex check-in process. I had fulfilled online form data and hadn't received message with door code. Instead of this you have to call or visit reception. For what online registration then?! Also about parking, they will warn you that you solve this issue by yourself and it is true. It requires a certain time to find free parking place.

The location, comfortable, well furnished room.

Stayed in March 2025

N/A. Everything about the palce was perfect.

Amazing location, right in the heart of Prague's Old Town district. The communication and automatic check in and check out process was excellent, smooth and easy. The suite itself was lovely, spacious living room, nice decor with character, comfortable bed and quiet bedroom, and a nice shower / bathroom. Bottled water and a coffee machine too.

Stayed in February 2025

Slow or no reply to messages sent to reception. We had no hot water for our last two days. There was a partition door to another apartment and they were noisy, we could hear every word

This is a beautiful old property. Located between the Charles bridge and old town square, both are a few minutes away. We had a suite, it was gorgeous with an original painted ceiling. Lift access to all floors. This is an internet hotel, so no reception service and you get a code for the door which also operates your room key. Outside there are bars, shops, ATM’s and all you need. I would have given 5 stars, but there was a couple of issues.

Stayed in February 2025

When we arrived the Soap dispenser in the shower was not stuck to the wall.

Great property and location with views

Stayed in February 2025

The hotel has amazing location: just a couple of minutes walk to all the main Prague attractions. We stayed in the Luxury suite, and it was very clean with huge, but cozy rooms with amazing historical ceilings. Despite being located in the very center, it was quiet.

Stayed in January 2025

We never received the six digit code to enter the hotel or room, therefore, I spent almost an hour trying to find Central Reception downtown Prague. In the end, I was finally able to reach them by phone and they texted me the code. I would suggest having Central Reception call each guest a day or two before to ensure they received the code and answer any questions that they may have. Again, loved the stay, but it was stressful since this was my first stay at your hotel. Parking is a nightmare so I would recommend going out of your way to assist future guests understanding parking options and assist them in making parking reservations.

The location is the best for this area. Both of my girls, 18 and 16, loved the location. Starbucks and restaurants across the street! My daughters were in heaven and thanked me for selecting this hotel makng their trip to Prague very enjoyable. That says a lot considering that we visited Prague 1 at least seven times in the last four years.

Stayed in January 2025

They are not flexible at all. My flight was moved, I notified them 1 month before and asked if they could move my checkout to the day before, they declined it even tho there was still time do something or at least try. I would have totally agree to pay for that extra night if the suite does not get booked, however they didn’t even try

Traditional and out of this world

Stayed in October 2024

Safe in room did not work

Clean and tidy, comfy bed Good amenities Gorgeous view Great location, perfect for exploring Prague

Stayed in December 2024

Nothing

It has everything you need

Stayed in November 2024

There wasn't anything we didn't like

Excellent location, spacious apartment with excellent facilities

Stayed in December 2024

The toilet, once flushed you had to wait for a while before it would flush again. It is not fun with multiple family members in the room. There was a beautiful coffee machine with about one day of coffee provided for the entire stay. There didn't seem to be a location near the apartment that allowed for the purchase of more pods. I love my morning coffee.

The room was spacious, clean, wonderfully comfortable, and easy to access with the electronic key. I received all the information I needed to make it easy. The location is a perfect halfway point between Old Town Square and the Charles Bridge. Many breakfast locations in the area made it easy to start the day.

Stayed in November 2024

Great location, clean. A perfect place to stay.

Stayed in October 2024

Over charged me which I was not happy about considering the booking was for a lower amount. Unable to use tv with fire stick which was annoying but we lived without it. Also when I contacted the hotel to ask whether I could check out late no one replied to me which was not the best. A 10am check out is too early consider it was a 3pm check in. I feel a 12pm check out would’ve perfect.

The property is located right near Charles bridge which is brilliant it’s close to most things and you can walk to lost site seeing spots. There is no staff and it is all virtual even the entry into property.

Stayed in October 2024

Overcharged £30 from advertised amount. Advertised in euros but hotel charge to change this then use their own exchange rate. I would expect to pay for what bookings had advertised. The second bed was not made up and no sheets left to make it up. View of roofs no landmark view

Location

Stayed in October 2024

The entrance and stairway lighting was very bad and unsafe. The stairway was treacherous and the automatic light does not come on until you are more than halfway down the dark and dangerous circular stairway. This is an accident waiting to happen. It's an easy fix, and should be done immediately before someone falls down those stairs. Also, working with Booking.com and not directly with the hotel was difficult and stressful.

The location was great and the room size was much larger than expected.

Stayed in September 2024

Our booking experience was very stressful and my original reservation was cancelled and had to be rebooked. We had 3 rooms and booked together and had multiple problems with payment due to names occupy rooms not matching credit card. Booking.com NOT helpful and unable to reach a person at property very frustrating.

N/A

Stayed in September 2024