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Reviews of Hotel Union 3 stars

Benese z Loun 139, Louny, 44001, Czech Republic

#10 of 16 hotels in Louny

Guests' Choice

Review score

Based on 48 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.6

  • Location

    9.2

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 6 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    In centre, hotel from 1880 with the style, clean, good breakfast, free parking at the yard.

    Stayed in August 2025

  • Reviewed: 31 May 2025

    9.0
    Lovely stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Great, clean facilities. Well recommended

    Stayed in May 2025

  • Reviewed: 27 May 2025

    7.0
    Comfortable and convenient to the sporting event.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Lots of stairs to the second floor! Made up for Not going to the gym for the week I suppose and thankfully the hotel owner kindly carried my case up to the top floor on arrival!

    Location in the walled city and cathedral really nice. Breakfast content good but some confusion on weekend breakfast times as many people staying at the hotel were attending the same event with tight, early allocated start times. Staff very reluctant to serve up any earlier for us even though they had everything in place. I think they were enjoying their own coffee and catch up with other staff to go the extra mile. Took some time to persuade them to bring out the meats, breads etc and turn the coffee machine on!

    Stayed in May 2025

  • Reviewed: 24 May 2025

    9.0
    Great for centre of town
    • Leisure trip
    • Couple
    • Deluxe Triple Room with Sofa
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was ok, but coffee was good

    Great location, parking around the back, restaurant is fabulous, beds are really comfortable,

    Stayed in May 2025

  • Reviewed: 4 May 2025

    9.0
    Superb
    • People with friends
    • Suite
    • Stayed 3 nights
    • Submitted via mobile

    It would be nice to have a kettle in the room .

    Very clean ,food was lovely bin the hotel. The staff were nice too

    Stayed in May 2025

  • Reviewed: 8 April 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights

    There was annoying sound from radiator all night. We missed electric kettle. The shower would need more clean up, there was mold.

    The hotel provided portable crib for a baby, also comply with the room request we chosed in reservation. The room was big enough, there was refrigerator. The hotel is older and the sofa had crackers, but the room was clean and I liked it. We had a view to the courtyard so it was quiet at night (exept radiator). The hotel doesn't have an elevator. There have been only few options for breakfast but it was enough, there is nice coffee machine. Cleaning lady was there to provide additional needs like towel or toiletpapper.

    Stayed in April 2025

  • Reviewed: 28 July 2024

    9.0
    Brilliant place to stay whilst touring that part of Czech
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights

    Location, Location, Location. old established hotel in old town inside fortified walls. Has its own private car park and close to alternative bars and restaurants. giving a choice though the Hotel's restaurant was great.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    8.0
    Friendly staff, the food in the restaurant was very good enjoyed it alot
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights

    Found the room a bit hot at night, room seemed to be a bit overcrowded with large furniture

    Breakfast was good, had a choice of meats and cheeses bread,

    Stayed in July 2024

  • Reviewed: 14 July 2024

    8.0
    Solo motorcycle traveller, one night stop alonge my route, booked less than 24 hours in advance.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    No lamps on the bedside tables. No lift, but stairwell is large enough to let you move about easily.

    PARKING: private backyard behind the hotel closed by a bar from a secondary road. The area is paved. To get there you have to drive half of the block around and enter from where it looks to be another hotel instead. But then a door takes you directly back to the rooms area as shortcut. CHECK-IN: uncomplicated, but the receptions wasn't guarded: I had to call the host to come and assist. He was there in no time. STAFF: friendly and supporting WIFI/VPN: works BREAKFAST: nice and satisfying LIFT: no MINIBAR: yes KETTLE: no SIZE: large room with large window on the back of the building CLEAN: yes BATHROOM: huge and with window QUIET: yes Services/Restaurants/Attractions around: you are in the center downtown of Louny, so everything is very close accessible just by walking, but if you are super lazy (or late), the restaurant in the same building serves Czech food and drinks and there is nothing more to ask.

    Stayed in July 2024

  • Reviewed: 13 July 2024

    9.0
    Extremely happy with manager. Happy with location and room
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Little selection for breakfast. Should be buffet but there wasn’t enough for everyone. But be fair lady coming ti asking if she should make more eggs or sausages. Just you have to wait.Still we were ver happy and undesirable they won’t waste much food

    Staff were very friendly, room was big. Staff were very helpful. Price was accurate for what we getting

    Stayed in June 2024

  • Reviewed: 7 May 2024

    8.0
    Clean, good located, correct hotel
    • Business trip
    • Couple
    • Suite
    • Stayed 3 nights

    Personally, the bed was too soft for me

    This hotel is in an old building, but renewed and newly furnitured. It's location is great, in the hart of the downtown. Restaurants are close, and the hotel has an own one. They provide closed parking place.

    Stayed in May 2024

  • Reviewed: 1 April 2024

    7.0
    Will be back during next time in Louny.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Caffe from machine - many improvements can be implemented in that area ;)

    Localisation is great - in the center of Louny. Everywhere close. Room was comfortable and clean. Nothing to complain about :)

    Stayed in March 2024

  • Reviewed: 24 February 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit noisy, poor room insulation

    Private parking

    Stayed in February 2024

  • Reviewed: 6 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Missing lift but it is an old building so this will not happen. It is what it is, but good to know that there are a lot of stairs.

    They ensured to give us the room with the biggest bed as I asked for a long bed. Extremely comfortable room and kind staff!!

    Stayed in August 2023

  • Reviewed: 6 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing extraordinary

    Close to the centre

    Stayed in July 2023

  • Reviewed: 27 September 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    It was difficult finding the manager at first 5

    The manager (?) could not have been more helpful. My bike was stored safely in a room near the car park.

    Stayed in September 2022

  • Reviewed: 26 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    Cribs for small children are actually not availible

    Stayed in September 2024

  • Reviewed: 18 September 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Economy Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about

    Perfect service of the reception

    Stayed in September 2024

  • Reviewed: 28 July 2024

    10
    Very nice area to stay and wonderful people
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing at all

    Lovely setting and great food. Stayed with a group visiting the WSB in Most and the owner of the hotel was so helpful and went out of his way to sorting taxes and other places to visit. Will definitely stay again.

    Stayed in July 2024

  • Reviewed: 16 November 2023

    6.0
    Disappointed, no hot water or coffee/tea facilities.
    • Business trip
    • Solo traveller
    • Suite
    • Stayed 1 night

    When i arrived, there was no reception. I collected my room key from the adjoining restaurant. Within the room itself, there were no coffee/tea making facilities which i have never come across before in any hotel, budget or standard. When it came to having a shower, there was no hot water and after a flight and travelling this was not ideal. Also with no reception, just the restaurant staff next door, the response time to dealing with this would have been slow I'm sure. I'm afraid i did also find a few hairs in the bed which is never pleasant. As i was travelling for business, i was up early the following morning and with no drink facilities in the room, i couldn't even get a coffee from the adjoining coffee shop as i left before it opened. I'm afraid i wouldn't stay here again for business or leisure.

    The room itself was spacious and the décor was lovely. Comfortable bed. The location was central to the town.

    Stayed in November 2023

  • Reviewed: 11 March 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    bathroom needs an update

    perfect location, big and comfortable room. nice staff. also breakfast was good

    Stayed in March 2023

  • Reviewed: 11 October 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Nothing

    Everything was perfect. Very comfortable room. Quiet. excellent wi-fi connection. Very large screen TV 65''+ with cable tv, satelite, Netflix etc.all in cluded and free of charge. Fridge available, very large closet. Comfortable bathroom. Excellent breakfast.

    Stayed in October 2022

  • Reviewed: 15 September 2022

    4.0
    Louny has not many Hotels to offer but this Hotel loose more and more of min. standard quality
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    simple room, floor laminat is broken has holes with shar cuts

    Stayed in September 2022

  • Reviewed: 7 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

Showing 1 – 25

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