Reviews of Villa Serena

The flat was very nice and the location marvellous! Felt very safe walking in the surroundings. The flat itself was big, equipped with everything you might need, even the dishwasher and washing machine. The hosting lady was super nice. I was working "home office" during the stay, she allowed us to stay until 3pm in the afternoon. The parking spot was on the street next to the building and free of charge.

The only thing that i did not like was, there were no guests probably for a longer time in the flat, because as we came we needed to get rid of like 8 spiders that were in the corners inside the flat. Unfortunately, I am super sensitive to that.

The accomodation was in a good location - not too far from the center of Karlovy Vary. Also, parking was available on the street for free.

We asked the owner to provide one more chair so that we could all sit down together at the table, which was duly done by the time we arrived. However, for 5 people, there were 4 beddings and 4 towels. I immediately contacted the owner via booking.com but had no answer during our stay, i.e. we didn't get a 5th bedding or towel, either. What bothered us the most, though, was that this accomodation has a double bed (very uncomfortable) plus one sofa in the living room which is maximum for 2 children and we travelled with 3 kids. I DO NOT reccomend this accomodation for more than 4 people, it is simply not big enough to accomodate more than 2 adults + 2 kids.

An old-style villa located in a residential area. Very clean flat. Furnishings reasonably new and complete. Very friendly and helpful host. Located close to the main promenade, although you have to pay attention to the terrain. If you have a lot of suitcases and luggage, it is worth considering a taxi or Bolt from the station.

No reason to complain

It was five of us so we booked two units. There was a nice very comfortable bed in each bedroom and a big sofa bed in a living room. Each unit had a modern kitchen with a good choice of cookware and utensils. The place is away from noisy streets but at the same time you do not need to drive to get to the Thermal pool or Colonnade. We still used the car however because we had one elderly person traveling with us. The parking was free on the street by the building. The internet was amazing too- we watched UEFA without interruptions..

It has been a long time since we had nothing to complain about…

We are full-time travelers who stayed in the apartment with the white kitchen. Location: we had a car and wanted somewhere with free parking, away from crowds, and within a short walk to grocery stores. Villa Serena ticked all of the boxes. Parking is on the street but oddly not the one in front of the building. We parked around the corner and noticed there were always one or two spots nearby. We did not ask about parking in the garage as our car was too large. We walked to the tourist area every day and to the grocery store (Lidl is more convenient than Albert). The walks were not burdensome, even during the heatwave. The apartment: I need light and preferred the lighter kitchen and was very happy to see this apartment had a ton of sunlight, especially with the dining room and bedroom facing south. The kitchen is not large but is one of the most well stocked (plates, glasses, silverware, pots & pans) we have encountered in four years of traveling. It does not have cooking staples, you will need to provide them yourself. The apartment overlooks the backyard and neighbor's garden which made it feel very homey. The furniture is comfortable, with the bed neither too soft nor hard. The bedroom wardrobe had plenty of space to store our items. The living area felt larger than it looked in the pictures. Communication: was easy, our questions were answered quickly and thoroughly. The shower head holder was broken when we arrived and Katerina came quickly to look at it. We found a way to temporarily fix it and told her not to worry about it during our stay. We enjoyed our time in the apartment and would not hesitate to stay again or for a longer time period.

Nothing for us but if our time was during a rainy time period, it would be nice to have a drying rack available. We used the line in the garden.

This is 10 out of 10 apartment

Very clean, light, modern and spacious. Good value for money. Helpful and attentive owner. Off-street parking. Pleasant suburb. Possible to walk downhill to main sights in Karlovy Vary in under 15 mins. Coming back is uphill, but there are buses from the city centre, and even on an Easter weekend we were able to drive and park near the centre.

Nothing

Everything :) From host’s hospitality, convenient central location, check-in & check-out experience, quality of the property… All was as expected or better.

Nothing I can think of. The stay was superb!

Apartment was spacious, comfortable, well equipped.

Really can't think of anything. Everything was superb.

Close proximity to the city center and a forest walk, free parking available on the neighboring street. Comfy bed and pillows. Washing machine and detergent were available on request. The host was lovely and very helpful.

Little things like some complimentary coffee, tea, sugar and cooking oil would make a huge difference for people like us traveling from one location to another and not carrying these staple products with us. Nonstick frying pans would be much better rather than stainless steel.