Reviews of Abasto Hotel & Spa Maisach This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Max-Rappenglitz-Ring 1-3, 82216 Maisach, Germany

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe staff was friendly and helpful. The location is great and quiet. It has a restaurant that we ate at upon our arrival, and Lidl right next door if you need to do any shopping.
There is nothing that we didn't like about the property or the staff. It was great little stop over!
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewGreat stopover facility in appartment for family of four Swimming pond within 50 meters
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe rooms we were in and one family member were roomy and comfortable. Breakfasts had plenty of choices and very good coffee, Convenient to S-Bahn, Restaurant was convenient.
The third room was in third room was in the basement and had no internet. We'd wanted all rooms to be close to each other as we were traveling with grandchildren.
Dear Elizabeth,thank you very much for sharing your detailed feedback. I am glad to hear that you found the rooms spacious and comfortable, and that you enjoyed the breakfast selection and the good coffee. It is also great to know that the location was convenient for your needs. As you had booked the basement room, it was unfortunately not close to the two double rooms you had booked in a different price category. As we have a different password for internet access in the basement, we have enclosed this with your key card, maybe it got lost. We are happy to be of assistance to our guests if you have any questions. We would be very pleased if you would visit us again and wish you all the best! Best regards from Gernlinden, Andrea Lawerenz, Front Office
Dear Elizabeth,thank you very much for sharing your detailed feedback. I am glad to hear that you found the rooms spacious and comfortable, and that you enjoyed the breakfast selection and the good coffee. It is also great to know that the … Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewSauna was excellent!
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewLocation was fine - it was close to Maisach - I stayed 30 days. Staff was friendly and also spoke English. It also had a Lidl grocery store across the street. ABASTO offered a restaurant, conference rooms and spa services which I did not use because I spent my days with relatives. I definitely would opt to return for a future stay due to the convenience it offered for me.
IMHO, the bed was very firm. The pillow (not the pillow case) had a strong “man” smell. Sounds strange, but there was a definite odor emanating from the pillow. I ended up borrowing a pillow from my relatives.
Dear guest, thank you for taking the time to share your feedback about your recent stay at ABASTO. We are delighted to hear that our location was convenient for you and that our staff made a positive impression with their friendliness and English-speaking abilities. It’s great to know that you found the nearby Lidl grocery store helpful during your month-long stay. We appreciate your comments regarding the restaurant, conference rooms, and spa services, even though you didn’t have the opportunity to use them. We hope that on your next visit, you might have time to explore these amenities. We sincerely apologize for the issues you experienced with the firmness of the bed and the odor from the pillow. Your comfort is very important to us, and we will address these concerns with our housekeeping team to ensure that all bedding meets our high standards. Thank you once again for your valuable feedback. We look forward to welcoming you back for another stay in the future! Best regards, Andrea Lawerenz, Front Office, ABASTO Hotel
Dear guest, thank you for taking the time to share your feedback about your recent stay at ABASTO. We are delighted to hear that our location was convenient for you and that our staff made a positive impression with their friendliness and E… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewThere is a restaurant onsite- very good! Also the breakfast was very nice as well. The staff were very friendly and helpful.
Dear Jaime,thank you so much for your wonderful feedback! We're thrilled to hear that you found our hotel comfortable and enjoyed our onsite restaurant and breakfast. Our team takes great pride in providing friendly and helpful service, so it’s lovely to know that you felt well taken care of. We hope to welcome you back for another enjoyable stay soon! Kind regards, Andrea, Front Office
Dear Jaime,thank you so much for your wonderful feedback! We're thrilled to hear that you found our hotel comfortable and enjoyed our onsite restaurant and breakfast. Our team takes great pride in providing friendly and helpful service,… Show more
Reviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewLocation
cleaned
Dear Mr. Tandazo, thank you very much for the great review! As we are constantly striving to improve, we have passed on your suggestion regarding cleanliness to our housekeeping team, thank you for your comments! We would be very pleased to welcome you as our guests again! Best regards from Gernlinden, Andrea Lawerenz, Front Office
Dear Mr. Tandazo, thank you very much for the great review! As we are constantly striving to improve, we have passed on your suggestion regarding cleanliness to our housekeeping team, thank you for your comments! We would be very pleased to… Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewSauna & pizzeria on site
Nothing
Dear Gerbert, thank you very much for your good feedback! We´d be very pleased to welcome you as our guest again! Kind regards, Andrea Lawerenz, Front Office Agent
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewReviewed: 29 January 2025 · Stayed in January 2025
Verified reviewClose to P+R, easy to get in city
Dear Yuanbo, thank you very much for your great review! How nice that you felt so comfortable with us! We would be very pleased to welcome you again as our guest! Best regards from Gernlinden, your Hotel Abasto Team
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewClean room Silent room and comfortable bed Kind service at reception
Dear guest, thank you very much for your great review! We are very pleased that you felt so comfortable with us! Please come back again and again! Best regards from Gernlinden, your Hotel Abasto Team
Reviewed: 9 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewGreat water pressure! The breakfast was delicious and the coffee was fine.
They could purchase some queen size mattresses instead of having the old style German bed which is 2 twin size beds put together.
Dear guest! Thank you for your great review! We are delighted that you felt so comfortable with us! We understand that you would have liked a wider bed. We have deliberately opted for twin beds in order to be able to cater to the needs of our guests as flexibly as possible. We would be very pleased to welcome you again as our guest, if you send us a message when booking, we will be happy to push the beds together for you. Kind regards from Gernlinden, your Hotel Abasto Team
Dear guest! Thank you for your great review! We are delighted that you felt so comfortable with us! We understand that you would have liked a wider bed. We have deliberately opted for twin beds in order to be able to cater to the needs of o… Show more
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewA perfect place to crash for one night in the middle of a long road trip passing through Germany. The breakfast was nice, too. The room was cozy and the bed was good.
The room had an AC/heater unit that couldn't be switched off that made a little noise almost all of the time. Nothing that prevented me from sleeping through the night, but I wish it could be turned off altogether.
Reviewed: 18 December 2024 · Stayed in November 2024
Verified reviewI was greeted with a friendly reception, check in was less than 5 minutes. The spa facilities are good and clean, the Saunameister certainly knows her stuff. Beds were comfortable. Big plus, good Italian restaurant directly linked to the hotel,which also served a good diverse breakfast.
Reviewed: 13 December 2024 · Stayed in December 2024
Verified reviewgood quality and variety of breakfast
Reviewed: 15 November 2024 · Stayed in November 2024
Verified reviewReviewed: 3 November 2024 · Stayed in November 2024
Verified reviewReviewed: 17 October 2024 · Stayed in October 2024
Verified reviewCheck in easy and very welcoming on arrival. Room very comfortable and big, so plenty of room for our dog. Restaurant excellent and v. Reasonable, service good too. Reception extremely helpful when I needed to borrow a lead to charge my phone. Have stayed here a few times and will carry on doing so. Convenient stopover on way back to Eurotunnel.
Nothing
Dear guest, We are very pleased about this excellent review and that you feel so comfortable with us! Please come back again and again! Best regards from Gernlinden, Your Hotel Abasto Team
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewReviewed: 3 October 2024 · Stayed in September 2024
Verified reviewI like the fact that they have a restaurant on the property and also a grocery store next door. I like how they have a lot of parking and it’s very quiet. I like the access to the elevator and how friendly the staff were especially the one at the restaurant, super nice and friendly.
To start my bed was full of hair from the previous person. I was told breakfast is included when I was making the reservation on booking.com and when I get there I was told you must pay 15 euro per breakfast. The hotel is in the middle of no where. My first room had a twin bed and that was it.
Dear Mrs Etienne, Thank you for taking the time to rate us. We are delighted that you were so satisfied with our staff! We are sorry that you were disappointed that breakfast was not included in the room rate, but you had booked the rate without breakfast at booking.com. Thank you for letting us know that you found hair in the bed. Our beds are of course made up after each guest and the room is thoroughly cleaned. We will look into the matter, as this does not meet our high standards. We would be very pleased to welcome you again as our guest! Kind regards from Gernlinden, your Hotel Abasto Team
Dear Mrs Etienne, Thank you for taking the time to rate us. We are delighted that you were so satisfied with our staff! We are sorry that you were disappointed that breakfast was not included in the room rate, but you had booked the rate wi… Show more