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Reviews of Akzent Hotel Alte Direktionsvilla Kupfermühle

Grenztal 2, 24955 Flensburg, Germany

#16 of 20 hotels in Flensburg

Guests' Choice

Review Score

Based on 41 hotel reviews

7.1

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    7.6

  • Location

    7.9

  • Facilities

    7.3

  • Staff

    7.8

  • Value for money

    7.4

  • Free Wifi

    8.0

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Showing 1 - 25

  • Reviewed: May 24, 2024

    8.0
    Just very nice.
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing comes to mind. Unfortunately the only restaurant nearby is out-of-business.

    Really everything.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    Had trouble finding the right code they wanted to open the front door.

    Stayed in February 2024

  • Reviewed: April 1, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was rehabilitation of the house going on when we were there. It wasn't particularly invasive, but it did limit parking and privacy a bit. Personally I think the €1 coin for a cup of capsule coffee in the lobby was a bit tacky.

    The location was nice and peaceful and the rooms were charming and very nice. Have nothing but nice things to say about the staff, that really seemed to do their best for us to enjoy our stay. For such a relatively small hotel, the breakfast was surprisingly good and well stocked

    Stayed in March 2024

  • Reviewed: November 7, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean. Easy check-in. Free parking. Good price.

    Stayed in November 2023

  • Reviewed: November 1, 2023

    7.0
    Low budget stay, good for one night. You get what you pay for. Perfect if you’re just passing by for an overnight stay.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was no ventilation in the bathroom and the corners of the ceiling had black mold.

    The location was really good and beautiful. Loved the free private parking and how safe the neighbourhood is. Super friendly staff and very helpful! Thank you!

    Stayed in October 2023

  • Reviewed: September 20, 2023

    6.0
    It wasn't too bad: we survived, but will not return.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    The room (# 7) was actually not inside the "management-villa" but outside, and had to be reached by walking along a public street. Except for a single exterior wall and the internal staircase there is nothing left of the old villa: inside is cramped, white, and modern, without any style or beauty. Receptionist was polite but not welcoming - not friendly, in the morning he took care of breakfast, also not friendly: not a single smile. Room was not ventilated, unless we opened a window, and that window was on a public street with traffic. Bathroom was not ventilated, meaning all the moisture from the shower stayed in the room. Small airco did not dry the room, only added cold air to the humidity. The double bed had two different mattresses, 1 springs - 1 foam, in different thicknesses. Rolling shade on the glass entrance door would not stay down all the way: about 50cm of the glass remained uncovered. In the end we placed two chairs in front of the door and hang the bedcover over it, to have some privacy. After 19:00 no staff present at the facilities. Want to have a hot drink? No kettle in the room. In the hall there is a coffee-vending machine. Paid 1 euro for a small cup of hot water to make tea, but that same small cup got only filled halfway... Not enough parking for all guests at the hotel grounds.

    Room looked very good, like brandnew, clean, modern. Breakfast was great

    Stayed in September 2023

  • Reviewed: September 8, 2023

    8.0
    Very short
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    Nil

    All

    Stayed in August 2023

  • Reviewed: August 30, 2023

    8.0
    A quiet relaxing place
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There were four parking places off the road and the rest were on the road itself, which had local vehicles travelling past, although they were not fast. Most of the parking places were slanted against the building but we were lucky enough to arrive early enough to get the largest one which was alongside the hotel so was completely off the road. Not really a problem.

    This is an older building in a quiet area off the main road. The man at reception was very helpful and provided us with an electric kettle when we discovered it was missing from our room. He also opened the windows for us. They were quite stiff and we were afraid that we might damage something if we tried opening them ourselves. It's not far to drive into Flensburg, with supermarkets on the way. There were several English language television channels.

    Stayed in August 2023

  • Reviewed: May 22, 2023

    8.0
    Good value for money,clean and comfortable
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Don’t be put off from the outside ( I thought omg where have a came too) no restaurants in the area

    clean,free parking

    Stayed in May 2023

  • Reviewed: February 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean. Easy check-in. Large room. Comfortable bed. Nice ensure bathroom.

    Stayed in February 2023

  • Reviewed: August 28, 2022

    8.0
    Middle of nature, quiet, spacious room with online self check-in after hours
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Room on the 1st floor (it's single storey building), with windows facing the parking lot. In the summer we had the windows open to keep the room cool, which, although in a very quiet area, did not feel like such a safe thing to do. The self check-in system was cool but you need to make sure that you arrive with phone with internet and battery to be able to open the doors. Had a bit of difficulty with finding the room (description: first room on the left side of the glass door, but we couldn't find the glass door). There was no fridge.

    Location in the middle of the nature, very quiet and in walking distance to the German-Danish border. Plenty of parking spots. Room very spacious and clean. Self check-in system, opening the doors with your phone through the system. Water boiler and cups. With car, 10min from Flensburg city center.

    Stayed in August 2022

  • Reviewed: August 13, 2022

    8.0
    An interesting experience.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff didn’t provide a shower gel, even I asked for it. The price for a room seem for me quite high, according with the location of the facility.

    The room interior and the very cleaning sheets.

    Stayed in August 2022

  • Reviewed: August 6, 2022

    8.0
    Very nice!
    • With a pet
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very friendly staff! Great location! Everything is done with love. They are working on modernizing the place. Looking forward to return when it’s complete.

    Stayed in August 2022

  • Reviewed: July 18, 2022

    7.0
    Nice place to stay
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Flat pillows:-) Tight parking area

    Stayed in July 2022

  • Reviewed: July 4, 2022

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Did not recognise building as Ivy outside has gone! Still some renovation going on.

    Good size room with kitchen. Good breakfast.. Manager very helpful.

    Stayed in June 2022

  • Reviewed: July 13, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Breakfast not worth the money - dull.

    Nice quiet location

    Stayed in July 2021

  • Reviewed: May 6, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Great location, quiet and close to the beach

    Stayed in May 2024

  • Reviewed: July 9, 2023

    1.0
    Arrived. 9 pm. Departed. 7 am
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    No staff. No. Breakfast. Could not check in as stipulated

    Nothing

    Stayed in July 2023

  • Reviewed: July 4, 2023

    10
    Outstanding, comfortable!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The Style and elegance

    Stayed in July 2023

  • Reviewed: July 2, 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Quiet place, clean & tidy

    Stayed in July 2023

  • Reviewed: June 25, 2023

    9.0
    Real value for money
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 3 nights

    Room 6 is without windows to be opened and you have to put on air condition. We did not like that.

    the place is situated in a beautifull spot ond the rooms are good. Its real value for money.

    Stayed in June 2023

  • Reviewed: May 20, 2023

    9.0
    Our stay at this location was wonderful!
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights

    Hardly ever saw any staff, which I suspect would be good for most people!

    Beautiful room in an older villa just outside of Flensburg. Both me and my significant other were amazed at the beauty both of the accommodation and the area itself! Would definitely recommend :) That being said, it does help that we knew what we signed up for in advance, if we had come expecting hyper-modern amenities in said older historical villa, that would have lead to a more negative experience. Older buildings have their own beauty, charm and quirks, and in all honesty I preferred it over "just-another-hotel-room".

    Stayed in May 2023

  • Reviewed: April 26, 2023

    4.0
    Newly renovated room, good size and clean. Disappointing attitude at the Hotel.
    • With a pet
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    I had asked in advance and informed that I were bringing two small dogs, and I received a written confirmation that it was accepted and at no extra cost for us. When I left the keys the owner told me that I needed to pay 20 euros in additional cost. When I showed the mail with their acceptance, they denied that they had sent it. I paid the 20 euros, and I don’t mind paying a fee for the dogs but I do mind when they confirm that it is ok with no extra cost and then act as I didn’t inform them about the dogs. We will book with another hotel on our way back home again.

    All new and renovated room, good size and clean.

    Stayed in April 2023

  • Reviewed: February 23, 2023

    5.0
    after the renovation it will be nice
    • Business trip
    • Solo traveler
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    under renovation. Tree outside my window kept scratching it the entire night from storm. No breakfast available and the coffee wasn’t free.

    location

    Stayed in February 2023

Showing 1 - 25

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