6.1

Reviews of Traumhafte Wohnung im Berchtesgadener Land

83471 Königssee, Germany

  • Chris

    Reviewed: 8 December 2024 · Stayed in December 2024

    Verified review

    The location is the best that can be said for this place as it was a good position.

    Where to start! Probably the worst experience I have had on Booking.com. There was no wifi. Allegedly the agent said it was experiencing disruption due to bad weather but the neighbouring rental property had no such issues and there was no sign of a router in the property whatsoever. The bedroom was freezing. I had to use 3 duvets to keep warm. One of the living room blinds was missing. See the photo of the temperature. There was a smell of damp throughout the property and when I arrived there were leaves and soil on the living room floor. The TV aerial socket was open on the wall with bare wires that would be a hazard to a young family. But the worst thing I experienced was the caretaker did not answer my three calls and an email to gain the key code to enter the property on arrival as agreed. I had to call the emergency Bellvilla number in Holland to get the key code or i would have been without accommodation. This was despite paying the full accommodation cost over a month before arrival. I am an experienced traveller, but this would be very alarming for people not so.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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