Hodnocení – Hotel am Hachinger Bach by Blattl Tato klasifikace je založena na tom, jak ubytování odpovídá standardům cestovního průmyslu týkajícím se ceny, zařízení a nabízených služeb a vychází z uvážení samotného ubytování. Zkuste si najít ubytování podle této klasifikace!

Dear Pavel, Thank you for your stay at Hotel am Hachinger Bach by Blattl. We regret to hear about the issue with the heating in your room. This does not meet our usual standards, and we sincerely apologize for the inconvenience. Please be assured that we will look into this matter to ensure it does not happen again. We appreciate your feedback and hope you will consider staying with us again in the future. Best regards Your team at Hotel am Hachinger Bach by Blattl

Dear Pavel, Thank you for your stay at Hotel am Hachinger Bach by Blattl. We regret to hear about the issue with the heating in your room. This does not meet our usual standards, and we sincerely apologize for the inconvenience. Please b… Zobrazit více

Dear Marek, Thank you for your stay at Hotel am Hachinger Bach by Blattl. We are glad you were satisfied with the quality of our services and hope you had a pleasant experience with us. We would love to welcome you again soon. Best regards, Your team at Hotel am Hachinger Bach by Blattl

Dear Marek, Thank you for your stay at Hotel am Hachinger Bach by Blattl. We are glad you were satisfied with the quality of our services and hope you had a pleasant experience with us. We would love to welcome you again soon. Best regar… Zobrazit více

Dear Jakub, We are deeply disappointed by your review and your false statements. Therefore, we would like to clarify a few points. Upon your arrival, the air conditioning in your room was turned on and fully operational. It was you who turned it off. You did not make any attempt to contact us through any of our available channels, whether it be our emergency line, hotel line, email, Booking.com, or our hotel messaging system—all of which were readily accessible. The following morning, our staff personally instructed you how to use the air conditioning, after which you remained with us and used it for the rest of your stay. Both members of our daytime staff, who were present during your visit, speak proficient English and are able to communicate efficiently with our guests. Not to mention that you received a partial refund 5 days before you wrote this review and still decided to write about receiving no refund. Guest feedback is incredibly important to us, as is the accuracy of that feedback. Your statements are both inaccurate and disappointing. We provided all the services you booked and offered assistance throughout your stay—within the limits of the opportunities you gave us. Sincerely, Your team at Hotel am Hachinger Bach by Blattl

Dear Jakub, We are deeply disappointed by your review and your false statements. Therefore, we would like to clarify a few points. Upon your arrival, the air conditioning in your room was turned on and fully operational. It was you who tu… Zobrazit více