Reviews of Apartment Alexander Bad Kreuznach
Sponheimer Straße 3, 55543 Bad Kreuznach, Germany
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Reviewed: 29 May 2024 · Stayed in May 2024
Verified reviewThe apartment is is nice location, quiet street, very spacious and clean.
I am not sure where things went completely wrong, but it was an absolute nightmare to get the details of how to receive the keys. I did not receive any communication from the owner and customer service of the booking.com did not get too far either. I've emailed across multiple messages but never heard back from the owner. Eventually the owner said that response with instruction were sent to me (never received it) and also that the information as passed to the booking.com customer service but the instructions were so vague that it was not helpful. Eventually keys were obtained. Hair dryer would be nice to have.
Reviewed: 5 August 2023 · Stayed in August 2023
Verified reviewI liked the space, the area is close to the town, clean and tidy.