Hodnocení – Hotel Astra Toto je oficiální počet hvězdiček, který byl ubytování udělen třetí stranou, Hotelstars Union, podle oficiální klasifikace. Ubytování bylo porovnáno se standardy cestovního průmyslu a klasifikováno na základě ceny, zařízení a nabízených služeb. Vyberte si pobyt podle hvězdiček!

We thank you for your feedback and make the following statement: Our staff is always friendly and attentive. Our WiFi is new and works very easily. Our staff at reception would have been happy to help you with any problems. The prices during trade fairs are always higher in Düsseldorf and the surrounding area than at other times. We would be happy to tell you the times of the trade fairs or events so that you can plan your trip differently.

We thank you for your feedback and make the following statement: Our staff is always friendly and attentive. Our WiFi is new and works very easily. Our staff at reception would have been happy to help you with any problems. The prices durin… Zobrazit více

Thank you for your review. We would like to comment on the points of criticism as follows: A major international trade fair was taking place in Düsseldorf at the time you booked. Prices are higher at such times. Your booking, which you had made through Booking and already paid for, was a "non-refundable booking". Booking had provided us with a so-called "virtual credit card", which we then charged. In this case, changes must be made directly with Booking. Booking asked us whether free cancellation was possible and that was not possible. We have also informed you of this. Nevertheless, we kept the room ready for you, as we know from experience that some guests still decide to make use of the booking, even if they have previously requested a cancellation.

Thank you for your review. We would like to comment on the points of criticism as follows: A major international trade fair was taking place in Düsseldorf at the time you booked. Prices are higher at such times. Your booking, which you had … Zobrazit více