Spa area and roof close too early. Smokers should be better catered for l. Standing on the street is very uncomfortable.

Location

Stayed in August 2025

Rooms were a little old/dated. If they smelled better, had a slight upgrade this could be a really nice place. Maybe add a bar too downstairs or something.

Very close to anything LGBT+ related. Decent gym (no treadmill :( ) seems like there are some renovations happening. Actually decent sauna and steam room/tub. Rooms could smell/be cleaner/more modern.

Stayed in August 2025

Maybe the jacuzzi and gym area Needs to be renewed

Location, bed sizes and the overall feeling

Stayed in August 2025

I like the power shower, the generosity of the space in the room .the room was attended by housekeeping everyday with bins empty and fresh towels. The breakfast was a little bit limited but very tasty

Stayed in August 2025

Breakfast. Not the best quality. Should be a buffet type.

Stayed in August 2025

Cost was a bit high but it was Pride month.

Location and the hotel purpose for the type of clients that wants these types of facilities

Stayed in July 2025

The jets in the jacuzzi bath tub were not very clean, they appeared to have mildew on them. I did clean them myself but that was the only little thing

The room was very comfortable and I made great use of the jacuzzi bathtub in the room. Great location, and a variety of handy services to help you while you're away (such as laundry, room cleaning, coffee station etc). Staff are so lovely and friendly and made me feel at ease while travelling alone for the first time abroad.

Stayed in August 2025

It needs some maintenance: one elevator was out of service, the shower nozzle kept falling. Also, the shower and toilet design is not my thing (I need more privacy) and the shower gets everything wet outside.

Location, staff, price, gay friendliness.

Stayed in July 2025

I would remove the carpet floor.

The staff and facilities. dr : I had a great time and the lovely and professional Roksana, Fabien und Kevin and sweet Gran Canaria girl were always welcoming and helpful ! The SPA/fitness in rooftop are the facilities that make the difference.

Stayed in August 2025

Not much has changed since my last visit almost a decade ago.

My second time at the hotel. It really knows how to match the needs of its guests.

Stayed in July 2025

Adults only , good sauna and spa

Stayed in August 2025

The hotel had a good location and easy access too u-bahn etc. Good facilities and good service. Nice staff in the reception that was helpful especially Ishan. I will definitely come back!

Stayed in August 2025

It's a little rough around the edges. A refit is probably needed to address what was once trendy and neat but in reality not practical or durable. While the cleaning staff are doing a great job, as I saw no mold or dirt accumulated the air circulation does have an odor. If you are on the first floor you'll get smoke from the street where people stand outside.

The staff, excellent. The breakfast was just right. The roof terrace terrace very nice when weather permits. Fully equipped gym with free weights and machines. The price was appropriate for the property. I also liked the neighborhood and choice of restaurants and nightlife. The rooms were neat and clean.

Stayed in August 2025

Thank you for the free room upgrade.

Stayed in July 2025

Mini bar

Friendly and supporting ladies on the reception desk, Natalia and Roxana. Made my experience so much better. Thank you

Stayed in April 2025

The hotel is nice but the spa area need a renovation.

Stayed in April 2025

Great vibe and decent standard. I had a great time staying in Axel Berlin. Special thanks to two very helpful and understanding ladies at front desk, Roxana and Natalia, who assist with anything I needed and create welcoming atmosphere. Thank you!

Stayed in June 2025

All pretty good. The curtains didn’t quite close fully.

Modern, clean, tidy, quiet.

Stayed in July 2025

No closet space. Small room.

Location - next to great restaurants. Gay bars Good air-conditioning Very nice stuff

Stayed in July 2025

The hotel is a bit worn. There was no breakfast buffet, but you had to order from a short menu. We were originally given a very noisy room on the first floor although we had specifically requested a quiet one. Fortunately, they were able to move us to a more silent room.

The location is excellent, and it is nice that the hotel is for adults only. The spa was worth visiting.

Stayed in July 2025

The breakfast was very bad. Not fresh,way too much . .oil on the ommelette After I reviewed directly to the hotel desk they said that a manager will send me an e-mail about this issue-still until now no one sent me nothing.

Stayed in July 2025

Only criticism was that only one lift was working which caused congestion but otherwise all good

Excellent location, near the U-Bahn and the gay village. Breakfast was excellent value

Stayed in June 2025

- The Steam/Sauna could have been opened until midnight. - May be the rooftop could have remained opened at night but was closed. - The Blue Towel provided to be used for the Steam/sauna.Jacuzzi is not so water absorbant. - It can be confusing and bump into the walls with the mirror in the corridor especially at night with less light.

- The room was alright and bed and pillows comfortable. - Appreciated the room which comes with the bathtub. - Breakfast menu was good and could select what I wanted to have. - Walking distance to metro and some pubs and restaurants around. Small shop just next to the hotel. - Fabien from Reception is friendly and nice person

Stayed in July 2025

The previous comments already state that the hotel would need a lot of inner renovation, the look of the rooms and surfaces are a bit outdated and worn out. The shower was a glass box in the middle of the room, which is not very modern.

The staff was amazing and the location ia good. I was upgraded to Junior suite by Roksana, whose customer service is excellent and she is very friendly.

Stayed in July 2025