Reviews of Serways Hotel Bruchsal West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
An der BAB 5, 76694 Forst, Germany
Loading
Guests also reviewed these properties:
Lavena Ponte Tresa, Italy
South El Monte, United States
Úžice, Czech Republic
Niš, Serbia
Dhaka, Bangladesh
Kos Town, Greece
Great Langdale, United Kingdom
Lingen, Germany
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe bedroom was a superior double and it was really good with a memory foam mattress and facilities for making coffee and tea. Very clean and quiet.
Not applicable
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewConvenient location near motorway
Lack of food / drink facilities in the evening
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewThe hot breakfast choice was limited compared to previous stays
Restaurant choices limited compared to previous stays
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewOur navigator had trouble finding it from the address given.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewAir-co did not deliver cold air
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewClose to highway but easier towards France.
We stayed twice the last two weeks. First overnight was better the the second (which was also more expensive). The staff during the second stay seemed not friendly, there was no tea in the rooms unlike the first stay. It’s too expensive as well for a high way hotel.
Good afternoon! Thank you for your review. I am very sorry that your second stay did not live up to your expectations. We always strive to improve our standards, but unfortunately, it doesn't always work out for various reasons. Prices are slightly higher because we are entering the summer season, and prices increase accordingly. In addition, prices also depend on the booked room category. We have standard rooms, forest view rooms, and our superior rooms with a large bed. These are, of course, a bit more expensive. But as I said, there are different categories. Thank you for your opinion anyway. Best regards from Bruchsal, Svetlana Czoborova, Hotel Management
Good afternoon! Thank you for your review. I am very sorry that your second stay did not live up to your expectations. We always strive to improve our standards, but unfortunately, it doesn't always work out for various reasons. Prices … Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewNice big clean room, comfy bed and nice bathroom with big shower. Dedicated parking for the hotel so the car was hidden out of the way. Staff excellent, friendly and helpful. Surprisingly good for a motorway dude hotel.
Air conditioning was not functional which was sad as it was a really warm day and good part of the night.
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in May 2025
Verified reviewGreat for a one night stay on a long drive, just by a highway.
Breakfast is definitely not worth the price.
Reviewed: 1 May 2025 · Stayed in May 2025
Verified reviewclean room
There was a loud and growling fan in the bathroom. It also started spinning at night even though I hadn't been in the bathroom. This happened twice within 4 hours and kept me awake.
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewEasy check in and out, straight on the highway, overnight stay is all you need it
The matrasses were too soft and very tiny room but that's ok for an overnight stay
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewEase of access off the motorway. Easy check in and out.
Reviewed: 9 January 2025 · Stayed in November 2024
Verified reviewReviewed: 4 January 2025 · Stayed in January 2025
Verified reviewQuality/Price Ratio is not bad at all, Rooms are well designed…Thanks to Saad for the warm welcome
Hello dear guest! Thank you for visiting our newly renovated hotel. We are delighted that you were satisfied with us. Best wishes from Bruchsal Svetlana Czoborova Hotel management
Reviewed: 15 December 2024 · Stayed in December 2024
Verified review