Reviews of B&B Hotel Offenburg-City This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Freiburger Straße 43, 77652 Offenburg, Germany
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation; near to the bus station and 20 minutes on foot to central station. Cleanness; really clean and with a daily service.
I reserved a double-bed room, but we got a twin-room. We arrived late, and as there was only automatic check-in machine, we couldn’t change our room. (As there were no one at the reception counter). I called to the hotel, got no answer. I called to booking customer service, they also couldn’t get in touch with them. We got forced to stay at that room for 2 nights. So, no 24 hours reception is a negative point in case you have an issue with your stay at night.
Dear Nasim, Thank you for your feedback regarding your recent stay. We are glad to hear that you appreciated our location and cleanliness. We kindly ask for your understanding that you have received the twin room category you booked on booking.com. Unfortunately, it is not possible to change categories outside of opening hours, and if so, only via the booking platform booking.com. Best regards, B&B HOTEL Offenburg-City
Dear Nasim, Thank you for your feedback regarding your recent stay. We are glad to hear that you appreciated our location and cleanliness. We kindly ask for your understanding that you have received the twin room category you booked on boo… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation was very good. Good staff also. Room was very good.
Breakfast could be improved. Food was served in a very small place as compared to large hall
Dear Nikhil, Thank you for your kind words regarding our location and staff. We appreciate your feedback about breakfast and will take it into consideration for future improvements. Best regards, B&B HOTEL Offenburg-City
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewThe room was spacious, very confortable and clean.
One telephone jack was missing near the second bed
Dear Cléo, We sincerely thank you for your positive comments. We are delighted that your stay was pleasant and that you appreciated the cleanliness and comfort of your room. Sincerely, B&B HOTEL Offenburg-City
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewNo frills but a solid option for our halfway point on our trip.
Nothing really. I sleep on my side and for that the mattress is rather stiff but not worth complaining about.
Dear Stefan, Thank you for your kind words regarding your stay with us. We appreciate your feedback about the mattress and will take it into consideration for future improvements. Best regards, B&B HOTEL Offenburg-City
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewClean and basic needs fulfilled. Friendly staff
Simply too expensive for the provided level
Dear Thomas, Thank you for your feedback. We appreciate your kind words about our cleanliness and staff. Your comments regarding pricing will be taken into consideration. Best regards, B&B HOTEL Offenburg-City
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in July 2025
Verified reviewClean and staff are friendly
Nil
Dear Hinda, Thank you for your kind words about our clean rooms and friendly staff. We appreciate your feedback and hope to welcome you back soon. Best regards, B&B HOTEL Offenburg-City
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewWe needed a last minute option to stay, and this was the best option as it did offer a late check in (we booked the room at around 23.00, arrived past midnight). The self check in was actually very simple. Apart from the lack of information where to park, the arrival was great! The room was as described, clean and rather comfortable for it's small size.
The breakfast seemed a little too plain for the price, not many choices, no warm food at all. Clear posted instructions about parking in the garage nearby would be great, as I had to walk back to the hotel after check-out to get information from the staff about how I can get the discounted parking price.
Dear Martins, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you found our late check-in and self check-in process convenient. Your comments about parking information and breakfast options are appreciated, and we will take them into consideration for future improvements. We hope to welcome you back soon for another enjoyable stay. Best regards, B&B HOTEL Offenburg-City
Dear Martins, Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you found our late check-in and self check-in process convenient. Your comments about parking information and breakfast options … Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewWell kept, lovely breakfast
Dear Jean, Thank you for your kind words. We are delighted you enjoyed your stay and our breakfast offerings. Best regards, B&B HOTEL Offenburg-City
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewGreat location, close to town. Easy close by parking. Remember to get a discount at the hotel.
Noise from water running in the pipes.
Dear Michael, Thank you for your kind feedback regarding our location and parking. We appreciate your comments about the noise and will take them into consideration. Best regards, B&B HOTEL Offenburg-City
Reviewed: 30 June 2025 · Stayed in April 2025
Verified reviewEssential and very clean. Quiet area (no traffic noise) and close to the main roads to travel.
Everything was great
Dear Daniele, Thank you for your kind words! We are delighted to hear our hotel met your needs for a work-related stay. We look forward to welcoming you back in the future. Best regards, B&B HOTEL Offenburg-City
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewThere was AC :) , and the stuff was so friendly.
Dear Salih, Thank you for your kind words. We are delighted to hear you enjoyed our friendly staff and the air conditioning. Best regards, B&B HOTEL Offenburg-City
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewComfortable and clean rooms
Dear Nancy, Thank you for your kind words regarding the comfort and cleanliness of our rooms. We appreciate your feedback and hope to welcome you back soon. Best regards, B&B HOTEL Offenburg-City
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewThe break fast was good and varied . Nice outside seating area . Quite area
The single beds were very small . No tea and coffee in the room . Not easy to find
Dear Guest, Thank you for your feedback. We are glad you enjoyed the breakfast and the outside seating area. We appreciate your comments regarding the room amenities and the location, which will help us improve. Best regards, B&B HOTEL Offenburg-City
Dear Guest, Thank you for your feedback. We are glad you enjoyed the breakfast and the outside seating area. We appreciate your comments regarding the room amenities and the location, which will help us improve. Best regards, B&B HOTEL Of… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewGood for stay on a road trip
Dear Pallavi, Thank you for your feedback. We are pleased to hear that you found our hotel suitable for your road trip. Best regards, B&B HOTEL Offenburg-City
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewAll good with the room (breakfast we did not have)
Nothing
Dear Tim, Thank you for your kind words. We are pleased to hear that you enjoyed your stay and found our location convenient. Best regards, B&B HOTEL Offenburg-City