Reviews of Barceló Hamburg This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Dear Ella, Thank you for your recent stay and for taking the time to leave a review. While we're glad you appreciated the complimentary room upgrade and found our beds comfortable, we sincerely regret the technical difficulties you experienced with the climate control system. Our team takes pride in providing modern accommodations and we've shared your observations about the system's performance with our technical department for immediate review. We're particularly pleased to hear our bedding arrangements contributed positively to your stay experience. We do hope to welcome you back in the future. All the best. Carlos Garcia-Almonacid Rodriguez - Guest Experience Manager

Dear Ella, Thank you for your recent stay and for taking the time to leave a review. While we're glad you appreciated the complimentary room upgrade and found our beds comfortable, we sincerely regret the technical difficulties you experi… Show more

Dear Damien. Thank you for taking the time to share your experience with us. We sincerely regret the inconvenience caused by the morning disturbances. Our team strives to coordinate communication between departments, and we will review this process to prevent recurrence. It’s wonderful to hear you appreciated your comfortable room and our front desk team’s service. We’re equally pleased our facilities, central location, and value met your expectations. Maintaining high cleanliness standards remains a priority across all areas of the hotel. We hope that we can welcome you back in the future. Best wishes, Carlos Garcia-Almonacid Rodriguez - Guest Experience Manager

Dear Damien. Thank you for taking the time to share your experience with us. We sincerely regret the inconvenience caused by the morning disturbances. Our team strives to coordinate communication between departments, and we will review th… Show more

Dear Jessica, Thank you very much for your visit and your feedback. Every opinion is of utmost importance to us. We are very pleased that you chose Barceló Hamburg and shared your positive impressions with other travellers – this is the best confirmation of our efforts. We're delighted to read your kind words about our dedicated team members who provided warm hospitality and personalized insights during your stay. Knowing you enjoyed these aspects of your visit motivates our team to maintain these high standards. We're particularly pleased our location allowed you easy access to Hamburg's vibrant cultural and commercial highlights right from our doorstep. We hope to welcome you back again in the future. Best wishes, Carlos Garcia-Almonacid Rodriguez - Guest Experience Manager

Dear Jessica, Thank you very much for your visit and your feedback. Every opinion is of utmost importance to us. We are very pleased that you chose Barceló Hamburg and shared your positive impressions with other travellers – this is the b… Show more

Dear Amanda, first of all, we would like to thank you for your visit and your feedback. All opinions are the most important thing we have. In addition, we would like to thank you for choosing our Barceló Hamburg hotel for your visit to Hamburg and for recommending us to the traveling community. Without a doubt, this is the best reward for all of us. It’s wonderful to hear you enjoyed our prime location near Hamburg Central Station and Binnenalster Lake. Our team takes particular pride in maintaining spotless facilities while delivering warm, personalized service to every guest. The positive remarks about our hospitality truly motivate our staff to uphold these standards. Once again, we thank you for your kind opinion of our hotel and we look forward to serving you again in the future. Your sincerely, Carlos Garcia-Almonacid Rodriguez - Guest Experience Manager

Dear Amanda, first of all, we would like to thank you for your visit and your feedback. All opinions are the most important thing we have. In addition, we would like to thank you for choosing our Barceló Hamburg hotel for your visit to Ha… Show more

Dear Gideon, Thank you for taking the time to share your review. We sincerely regret that some aspects of your stay fell short of our usual standards. Our maintenance team conducts regular checks to ensure all amenities function properly, and we've reinforced these protocols following your observations. We're truly heartened you highlighted our team's attentive service and our central location near Binnenalster Lake. These elements remain cornerstones of the experience we strive to deliver to every guest. We hope that you will return on a future occasion. All the best, Carlos Garcia-Almonacid Rodriguez - Guest Experience Manager

Dear Gideon, Thank you for taking the time to share your review. We sincerely regret that some aspects of your stay fell short of our usual standards. Our maintenance team conducts regular checks to ensure all amenities function properly,… Show more

Dear Guest, first of all, we would like to thank you for your visit and your feedback. All opinions are the most important thing we have. In addition, we would like to thank you for choosing our Barceló Hamburg hotel for your visit to Hamburg and for recommending us to the traveling community. Without a doubt, this is the best reward for all of us. However, we sincerely regret that certain aspects of your stay fell short of expectations. Please accept our apologies for the inconvenience caused by the air conditioning and rain shower issues—we are addressing these promptly to prevent recurrence. We also note your comments regarding the amenities and assure you our team is always ready to assist with such requests. We are delighted that our reception team’s warm welcome and supportive service stood out during your visit. Their dedication reflects our commitment to exceptional hospitality. Furthermore, we’re thrilled our central location near vibrant cafés and the serene Binnenalster Lake contributed positively to your experience, offering both convenience and a peaceful retreat in the heart of Hamburg. Once again, we thank you for your kind opinion of our hotel and we look forward to serving you again in the future. Your sincerely, Carlos Garcia-Almonacid Rodriguez - Guest Experience Manager

Dear Guest, first of all, we would like to thank you for your visit and your feedback. All opinions are the most important thing we have. In addition, we would like to thank you for choosing our Barceló Hamburg hotel for your visit to Ham… Show more

Dear Guest, Thank you for taking the time to review your stay. We're delighted to hear your experience from start to finish matched your expectations. Our team takes pride in delivering seamless stays, and we're particularly pleased Hassan made such a positive impression through his attentive service. The perfect scores across our facilities, comfort offerings, and location motivate us to maintain these high standards. Our central position near Binnenalster Lake allows guests to easily explore Hamburg's charm while enjoying contemporary Spanish-designed accommodations. Your recognition of our cleanliness and value proposition reinforces our commitment to providing exceptional urban hospitality experiences. We strive to create environments where every detail contributes to memorable stays. We look forward to welcoming you back on a future occasion. Best wishes, Carlos Garcia-Almonacid Rodriguez - Guest Experience Manager

Dear Guest, Thank you for taking the time to review your stay. We're delighted to hear your experience from start to finish matched your expectations. Our team takes pride in delivering seamless stays, and we're particularly pleased Hassa… Show more

Dear Konstantina, first of all, we would like to thank you for your visit and your feedback. All opinions are the most important thing we have. In addition, we would like to thank you for choosing our Barceló Hamburg hotel for your visit to Hamburg and for recommending us to the traveling community. Without a doubt, this is the best reward for all of us.. We are delighted to know that your stay met your expectations across every aspect. Your appreciation for our prime downtown setting, immaculate accommodations and attentive service brings us great joy. The comfort of your room and the quality of our amenities clearly enhanced your experience, which perfectly aligns with our commitment to delivering superior hospitality. Once again, we thank you for your kind opinion of our hotel and we look forward to serving you again in the future. Your sincerely, Carlos Garcia-Almonacid Rodriguez - Guest Experience Manager

Dear Konstantina, first of all, we would like to thank you for your visit and your feedback. All opinions are the most important thing we have. In addition, we would like to thank you for choosing our Barceló Hamburg hotel for your visit … Show more

Dear Kim, Thank you very much for your kind feedback. Your description of our establishment fills us with joy. We are delighted that you found your accommodation to be immaculate and well-appointed, perfectly matching your needs. Our dedicated team members work diligently to ensure every guest experiences the highest level of hospitality, and we are pleased their attentive service met your expectations. Your perfect ratings across all aspects, from our modern facilities to the overall value, truly reflect our commitment to excellence. We look forward to welcoming you back for another memorable experience. Best wishes, Carlos Garcia-Almonacid Rodriguez - Guest Experience Manager

Dear Kim, Thank you very much for your kind feedback. Your description of our establishment fills us with joy. We are delighted that you found your accommodation to be immaculate and well-appointed, perfectly matching your needs. Our de… Show more

Dear Polina, Thank you for your positive feedback. Your satisfaction with our accommodations brings us immense joy. The spaciousness and contemporary design of our quarters reflect our commitment to guest comfort. Our dedicated team members take pride in delivering attentive service, ensuring each guest feels valued throughout their stay. The strategic placement of our establishment, near Hamburg's attractions and transport connections, enhances the overall experience for our visitors. We look forward to welcoming you back on a future occasion. Best regards, Carlos Garcia-Almonacid Rodriguez - Guest Experience Manager

Dear Polina, Thank you for your positive feedback. Your satisfaction with our accommodations brings us immense joy. The spaciousness and contemporary design of our quarters reflect our commitment to guest comfort. Our dedicated team memb… Show more

Dear Gayle, Thank you for your review. We sincerely regret that some aspects of your stay did not meet your expectations. Your dining experience at our 1700 Restaurant falls short of our usual standards, where we take pride in offering a thoughtful fusion of Mediterranean and German cuisine. Our culinary team strives to maintain consistent quality in every dish we serve. On a brighter note, we are delighted that you found your accommodations to your liking. The spaciousness of our rooms and the superior quality of our bedding are carefully selected to ensure maximum comfort during your stay. We also appreciate your recognition of our housekeeping team's dedication to maintaining immaculate standards throughout the hotel. We hope to see you again in the future. Kind regards, Carlos Garcia-Almonacid Rodriguez - Guest Experience Manager

Dear Gayle, Thank you for your review. We sincerely regret that some aspects of your stay did not meet your expectations. Your dining experience at our 1700 Restaurant falls short of our usual standards, where we take pride in offering a… Show more

Dear Yana, Thank you for your positive feedback. Your kind words about our prime central setting fill us with joy. We take great pride in providing accommodations that blend comfort with sophistication, so hearing that you found your quarters both refined and pleasant means a lot to us. We are delighted that every aspect of your visit met your expectations, from our attentive service to the immaculate upkeep of our premises. Your perfect ratings across all categories motivate our team to maintain these high standards of hospitality. We look forward to welcoming you back on a future occasion. Best regards, Carlos Garcia-Almonacid Rodriguez - Guest Experience Manager

Dear Yana, Thank you for your positive feedback. Your kind words about our prime central setting fill us with joy. We take great pride in providing accommodations that blend comfort with sophistication, so hearing that you found your qua… Show more

Dear Leonie, We appreciate that you took the time to share your experience with us. We sincerely regret that the temperature settings did not meet your preferences during your stay. Our team is always available to assist with adjusting the climate control to ensure your comfort. On a brighter note, we truly value your appreciation of our dedicated team members, immaculate premises and prime setting in Hamburg's vibrant center. The perfect scores you gave for these aspects reflect our commitment to maintaining exceptional standards. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Carlos Garcia-Almonacid Rodriguez - Guest Experience Manager

Dear Leonie, We appreciate that you took the time to share your experience with us. We sincerely regret that the temperature settings did not meet your preferences during your stay. Our team is always available to assist with adjusting t… Show more