Reviews of Hotel am Kieler Schloss by Première Classe This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Dänische Str. 12-16, 24103 Kiel, Germany

Loading
Guests also reviewed these properties:
Hammamet, Tunisia
Tambach-Dietharz, Germany
Pereybere, Mauritius
Scanno, Italy
Sarajevo, Bosnia and Herzegovina
Świnoujście, Poland
Lawrenceburg, United States
Megève, France
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewThat it wasn't expensive and close to my final destination.
There were cobwebs hanging from the ceiling and flying dead bugs near the window.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewOld but nice hotel. Hotel was in the middle of the town and we had nice room. It was a little old but clean and functionally.
Parking was a little complicated
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewExcellent location, clean, modern
Pet fees
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewIn central
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewvery good staff
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewLocation of hotel.
Light in the room is available only as a lamp option/window view :(
Dear Ivanna, Thank you for sharing your feedback. We're glad you appreciated our location, but we're sorry to hear about the lighting issue in the room. We'll certainly take your comment into consideration for future improvements. We hope to see you back again soon! Best wishes.
Dear Ivanna, Thank you for sharing your feedback. We're glad you appreciated our location, but we're sorry to hear about the lighting issue in the room. We'll certainly take your comment into consideration for future improvements. We hope … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewVery good hotel, great location. Friendly and welcoming staff. The rooms are clean, with the windows closed you can't hear the street noise. p.s. for lovers of a hearty and substantial breakfast - with omelet, bacon, porridge and sausages, there is a wonderful establishment nearby called Cup & Cino. It was a fantastic breakfast on a beautiful sunday morning.
Hi Dmitry, We're thrilled to know you enjoyed your stay with us! Isn't it great when you can shut out the world and just relax? We're glad our location and clean rooms added to your comfortable experience. We can't wait to welcome you back to Hotel am Kieler Schloss by Premiere Classe. Best regards!
Hi Dmitry, We're thrilled to know you enjoyed your stay with us! Isn't it great when you can shut out the world and just relax? We're glad our location and clean rooms added to your comfortable experience. We can't wait to welcome you back… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe location, the price, the morning staff.
The broken lift, the tagless towels, the crumbling wallpaper.
Hi Tim, It's great to hear that you valued our location, pricing, and morning staff. As for your concerns, we're always looking for ways to enhance our guests' experiences and we appreciate your honest feedback. We're all about delivering a memorable stay and we hope to have the chance to welcome you back to Hotel am Kieler Schloss by Premiere Classe. Warm regards!
Hi Tim, It's great to hear that you valued our location, pricing, and morning staff. As for your concerns, we're always looking for ways to enhance our guests' experiences and we appreciate your honest feedback. We're all about delivering … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewNice centrally located hotel. Close to the city but also close to the cruise port. The room is clean and in good condition. Check-in went smoothly.
The bathroom is quite small, especially the shower is very small and you can't move around in it. The breakfast was also very sparse, there were bread rolls and toppings. Nothing in yogurt or anything like that.
Dear Bastian, We are delighted that you enjoyed our prime location and found our rooms clean and in good condition. We appreciate your feedback on the shower and breakfast, but you may have overlooked the yogurt, which we offer in plain and fruit varieties. We strive to provide you with a comfortable stay, and your comments are very valuable to us. We hope to welcome you back soon to the Hotel am Kieler Schloss by Premiere Classe. Best regards!
Dear Bastian, We are delighted that you enjoyed our prime location and found our rooms clean and in good condition. We appreciate your feedback on the shower and breakfast, but you may have overlooked the yogurt, which we offer in plain an… Show more
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewIt was very nice and right in the middle of Kiel festivities! I loved it!
There is a weathered glass door downstairs, I think the lock is getting old and needs replacement.
Hi Anthony, Thanks for your feedback! We're thrilled to hear that you had a great time and enjoyed our central location amidst the Kiel festivities. That's exactly what we love to provide! We appreciate your heads up about the glass door. Your comfort and safety are our top priorities, so we'll certainly take a look at the lock. Hope to see you again soon at Hotel am Kieler Schloss by Premiere Classe! Best wishes.
Hi Anthony, Thanks for your feedback! We're thrilled to hear that you had a great time and enjoyed our central location amidst the Kiel festivities. That's exactly what we love to provide! We appreciate your heads up about the glass door.… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewExcellent stuff. Good price. Good location.
Pillows were so big and puffy so not quite comfortable.
Hello Fikriye Alev, Thanks so much for your kind words about our team, price and location. Sorry to hear the pillows were not to your preference – we understand that comfort can be quite personal. We hope to welcome you back to Hotel am Kieler Schloss by Premiere Classe soon. Best wishes!
Hello Fikriye Alev, Thanks so much for your kind words about our team, price and location. Sorry to hear the pillows were not to your preference – we understand that comfort can be quite personal. We hope to welcome you back to Hotel am Ki… Show more
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe receptionist where super kind, received the bags before check-in, and even managed to get the room a couple of minutes before it. The breakfast was amazing, and the staff is super kind. They'll ask for the room number at the start of your breakfast and then it's a buffet. The electricity system is pretty neat, allows you to be more aware of picking up the card for the door before leaving.
It is a couple of minutes away from the main train station, but it's an easy trip to follow back and forth. You may get a bit lost after the church, but it's super easy to find later. They didn't had a safe inside the room.
Hi Alvaro, We're chuffed to bits that you loved our breakfast and found our staff super kind! It's great to hear you appreciated our efficient check-in process and unique electricity system. As for finding us, we like to think of it as a mini adventure - we are indeed a couple of minutes away from the main train station, but we promise, after that church, it's smooth sailing. Thanks for choosing Hotel am Kieler Schloss by Premiere Classe. We look forward to seeing you again! Best regards!
Hi Alvaro, We're chuffed to bits that you loved our breakfast and found our staff super kind! It's great to hear you appreciated our efficient check-in process and unique electricity system. As for finding us, we like to think of it as a m… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewIt was close to where I wanted to be
The bed in the 1st room I was in was torn and had a dip in the middle of it. The room I got moved to was fine but the curtain didn't cover the window.
Hello Mark, We appreciate your feedback and are glad that you found our location convenient. We're sorry to hear about the issue with the bed and the curtain. We always aim to provide a comfortable and enjoyable stay, and it seems we missed the mark this time. We hope that despite these inconveniences, you were able to have a pleasant visit to the area. Thank you for letting us know. Best regards!
Hello Mark, We appreciate your feedback and are glad that you found our location convenient. We're sorry to hear about the issue with the bed and the curtain. We always aim to provide a comfortable and enjoyable stay, and it seems we misse… Show more
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewThe hotel is conveniently located, there are shops and restaurants nearby. The room and the bathroom were quite spacious.
It seems that only the floor and the table are cleaned regularly. It was dusty on the curtains and on the top of the wardrobe.
Hi Illia, We're thrilled to hear you enjoyed our prime location and spacious rooms at Hotel am Kieler Schloss by Premiere Classe. However, we're sorry to hear about the dust you found - it seems like we missed a spot or two. We appreciate your feedback and hope to see you again for another visit. Safe travels!
Hi Illia, We're thrilled to hear you enjoyed our prime location and spacious rooms at Hotel am Kieler Schloss by Premiere Classe. However, we're sorry to hear about the dust you found - it seems like we missed a spot or two. We appreciate … Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewI was able to walk from the train station. And then from there to the cruise ship pier. Perfect location
It was basic interior, all white, I was missing the extra touch of color or warmth
Hi Isabella, Thanks for sharing your experience with us. We're delighted that our location was super convenient for your travel plans. As for your feedback about the décor, we appreciate your insights – it's always interesting to hear what our guests feel would add to the ambiance. We hope your stay was comfortable and you'll consider us again next time you're in town! Best regards!
Hi Isabella, Thanks for sharing your experience with us. We're delighted that our location was super convenient for your travel plans. As for your feedback about the décor, we appreciate your insights – it's always interesting to hear what… Show more
Reviewed: 4 June 2025 · Stayed in May 2025
Verified reviewBasic room but clean and comfortable. Limited facilities but the location is convenient.
Hello Shivakumar, Thanks for taking the time to leave a review. We're glad to hear you found your room clean and comfortable and appreciated our convenient location. At Hotel am Kieler Schloss by Premiere Classe, we prioritize creating a cozy, neat environment for our guests to relax in. We hope to see you again soon! Best regards!
Hello Shivakumar, Thanks for taking the time to leave a review. We're glad to hear you found your room clean and comfortable and appreciated our convenient location. At Hotel am Kieler Schloss by Premiere Classe, we prioritize creating a c… Show more
Reviewed: 14 May 2025 · Stayed in April 2025
Verified reviewReviewed: 11 May 2025 · Stayed in April 2025
Verified reviewWas close to the port was simple but clean, staff were very nice
Hi Todd, We're thrilled to hear you appreciated our close proximity to the port and the cleanliness of our facilities. Our staff will be delighted to know they made a positive impression on you. We look forward to welcoming you back to Hotel am Kieler Schloss by Premiere Classe next time you're in the area. Safe travels until then!
Hi Todd, We're thrilled to hear you appreciated our close proximity to the port and the cleanliness of our facilities. Our staff will be delighted to know they made a positive impression on you. We look forward to welcoming you back to Hot… Show more
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewThe hotel's location ( Danische Strasse) was in the heart of AltMarkt. Just 1 minute walking distance to St. Nikolai Church and Stad Museum. Also there are lots of pubs and restaurants which are very close to the hotel. Another point is, the room was very clean and neat when I checked in.
It might be better if there were more amenities such as soap and single-use slippers. Also there were only 4 channels available in the TV. Also keep in mind that there are no mini fridges in the rooms. You should bring a cooler bag if you need to keep your drinks cold.
Hello Keolgac, We're thrilled to hear you enjoyed our prime location right in the heart of AltMarkt, and that you found our rooms neat and clean. Your feedback regarding the amenities and TV channels is duly noted. While we don't offer mini fridges, we do hope the ambiance and the surroundings more than made up for it. Remember, next time you stay with us at Hotel am Kieler Schloss by Premiere Classe, we've got an array of local pubs and restaurants to help keep your spirits - and your drinks - cool. See you soon!
Hello Keolgac, We're thrilled to hear you enjoyed our prime location right in the heart of AltMarkt, and that you found our rooms neat and clean. Your feedback regarding the amenities and TV channels is duly noted. While we don't offer min… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified review