Probably the pillows.

I especially like the following 2 areas: - It has its own basement car park which has a lift that reach directly to the floor we stay. Need to pay though. - The breakfast is of great value at €14.50, the spread is similar to the other hotels that charge €20 or above. Besides the usual variety of bread, it even provides cheese cake 😘

Stayed in August 2025

Quite expensive for the small room we had.

Brilliant location and secure parking

Stayed in July 2025

I can't think of anything, which is rare.

Friendly staff, clean and sporting and sauna facilities were open pretty late.

Stayed in August 2025

Didn’t really stay there long enough to comment too much

Stayed in August 2025

Nice hotel, located well within easy walking distance of the town centre.

Stayed in August 2025

We ate in the restaurant the first night and they were under staffed but the food was good for a hotel.

The rooms were modern and clean. The bed was comfortable, I liked the built-in closet/shelving unit which made the room seem more spacious and easy to keep tidy. There is a small mini bar that I was able to put a few small items in. There was instant coffee and tea bags in the room and a reasonably priced breakfast buffet. The bathroom was spacious. There is an elevator and free underground parking. The rooms have two single beds that are pushed together to make a king sized bed or divided into 2 single beds. There is a chair that can be unfolded into a single bed. They have apples and mint flavored water at the reception desk.

Stayed in August 2025

Clean, bright and welcoming. Modern, yet near the historic centre. Great breakfast.

Stayed in August 2025

Clean, comfortable room.

Stayed in August 2025

Comfortable, friendly staff, clean and a good breakfast.

Stayed in August 2025

Air conditioner is making some low frequency noise consistently which is extremely annoying Also next to the Main Street, very noisy outside

Location Clean

Stayed in August 2025

The breakfast coffee machine churns out substandard cappuccinos-please upgrade your coffee, it makes a big difference in ratings!

Convenient and friendly staff

Stayed in August 2025

I think the staff wasn't very welcoming when we did the check-in, they continually looked at each other, almost like being confused when we first arrived. That made me feed very unwelcome as I haven't had this experience in the past. They also couldn't find my country in the list somehow.

The location is a 10 min walk from the center, I think it's not bad as the area is quieter but the view from the room was amazing. We could see the Neuschwanstein castle from our window! The room was clean, you could connect the TV to your phone easily and watch youtube videos directly to the TV. The room had AC as well which was great.

Stayed in May 2025

Only one towel in a room for 4 people was odd. But the staff were very helpful and accommodating.

Excellent staff, comfortable and clean room.

Stayed in August 2025

The room is really meant for two, but a sofa bed had been prepared for two more. It felt quite tight for four people, so the price seemed a bit high considering the space.

Great location, excellent parking, friendly staff, and a fresh, clean room.

Stayed in July 2025

It’s clean but just when I was at the reception ,the direction was poorly explained,that’s we get lost finding our room.

Stayed in July 2025

The room, the service, the personnel, the breakfast, the room,

Stayed in June 2025

All good. Bit of a wait for the lounge bar staff to take our order. We ended up leaving

Location

Stayed in July 2025

Nothing

Excellent hotel. the room was modern, spacious, clean and very comfortable. The breakfast was simply superb. The staff was very friendly and helpful. The location was perfect: just a few minutes walking to the center and the hotel has a convenient parking. highly recommended.

Stayed in July 2025

Tegan, (Tiger)bar staff member needs to smile and acknowledge customers more. We thanked him twice with no response from him.

Reception staff were excellent, explaining everything we needed for our stay including tip for sightseeing. They even froze our cool packs for our ongoing journey.

Stayed in July 2025

The view was a little disappointing.

It was my daughter's birthday and the staff had decorated the room in her owner. What a surprise! The beds were comfy, the bathroom modern and the breakfast exceptional!

Stayed in July 2025

Room is clean. Breakfast is good.

Stayed in July 2025

Nothing

Good location for access to the town and buses to Neutchwenstein Castle. Good secure underground parking. Comfortable room and quiet.

Stayed in June 2025

Breakfast was good.. good assortment

Stayed in July 2025

Friendly staff, very good location, secure storage for bicycles, restaurant

Stayed in June 2025