Reviews of The Domicil Hotel Frankfurt City This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

It was very convenient, being only a short walk from the Hauptbahnhof, and was a clean, friendly and welcoming place to stay whilst I visited family in the city. My room was cosy and my bed very comfortable. The staff were very kind. There was a mini-bar, a safe and free WiFi

A very minor niggle is that there were no hot-drinks-making facilities, but the receptionist willingly filled my thermos with boiling water, so that caused me no problems. Next time (and I will definitely stay here again), I’ll bring a travel kettle.

Everything was good well and tidy staff is cooperative and i will say best services.

Nothing all is well.

⚠️ WARNING to all travelers heading to Frankfurt, Germany! ⚠️ Avoid The Domicil Hotel Frankfurt City at all costs. This place is a nightmare and an insult to anyone booking through Booking.com. 1. No AC if you book through Booking.com – They deliberately cut off the air conditioning in your room and hand you a tiny fan instead. Their actual words: “We don’t recommend AC if you are from Booking.com.” This is outright discrimination, and Booking.com needs to seriously reconsider their partnership. 2. Shady late checkout charges – Ask for a late checkout and you’ll get different answers from different staff members, with the “rate” suddenly higher than your daily room charge. It feels like a scam designed to squeeze every euro from guests. 3. Penalty for a wet bathroom floor – Yes, you read that right. If your shower water spills onto the floor (which is almost unavoidable), they slap you with a €50 fine. Outrageous. 4. Hostile customer service – Instead of hospitality, expect rudeness and aggression that will completely ruin your vacation mood. This hotel is a scam operation disguised as accommodation. I will be reporting them to Booking.com and strongly urge all travelers to stay far, far away. No one deserves this kind of treatment.

⚠️ WARNING to all travelers heading to Frankfurt, Germany! ⚠️ Avoid The Domicil Hotel Frankfurt City at all costs. This place is a nightmare and an insult to anyone booking through Booking.com. 1. No AC if you book through Booking.com – They deliberately cut off the air conditioning in your room and hand you a tiny fan instead. Their actual words: “We don’t recommend AC if you are from Booking.com.” This is outright discrimination, and Booking.com needs to seriously reconsider their partnership. 2. Shady late checkout charges – Ask for a late checkout and you’ll get different answers from different staff members, with the “rate” suddenly higher than your daily room charge. It feels like a scam designed to squeeze every euro from guests. 3. Penalty for a wet bathroom floor – Yes, you read that right. If your shower water spills onto the floor (which is almost unavoidable), they slap you with a €50 fine. Outrageous. 4. Hostile customer service – Instead of hospitality, expect rudeness and aggression that will completely ruin your vacation mood. This hotel is a scam operation disguised as accommodation. I will be reporting them to Booking.com and strongly urge all travelers to stay far, far away. No one deserves this kind of treatment.

Reasonable price. Super close to the train station. Very clean and neat interior.

The lift is very old. But considering the price, it's fine.

In room was very hot...no air conditioning. Car park is 5 mins walk and for 24 h is 36 euros. They no mentioned that in description.

In room was very hot...no air conditioning. Car park is 5 mins walk and for 24 h is 36 euros. They no mentioned that in description

No aircon in 30 degree heat.

Staff at the reception was always helpful. The place was quiet so you can have a good night sleep.

A guy from the staff is used to entering your f room without asking for it first, to check if there's to clean up. He did the same thing the first couple of days. The location is unfortunate as in the street it's full of drug addicts but they don't bother you, so you don't have to worry about them.

Whe like the fact that they helped us to change our fan. And they were very nice

Everything was ok

The room was clean and comfortable. but the single room my booking Was 2 adults.

The temperature was higher than the normal day.the room was for a single room and bed. They offered water by paid I was hesitant getting it. It would be nice to have air conditioning.

Nothing

The location in the Bahnhofviertel is perhaps the worst central area of any European city. Outside in the area around the hotel we saw openly use and sales of heavy drugs, and prostitution. The area is not safe nor nice The smell in the room was unpleasant.

The room and bathrooms was nice, spacious , big and exceptionally and price affordable

The parking is an issue, the pay parking nearby available is at 2.5 euros/ hour

Bad area with drug users and weapons

The staff is very helpful and pleasant. The rooms are very clean, and the internet is quite good. Main station is just around the corner as are other essentials.

I can't say that I didn't like it, but if you're a woman, you'll be a little uncomfortable on the way to the hotel because there are a lot of drug addicts and street people in front of the hotel.

Tv was Not good