Reviews of Hotel Stuttgart 21 This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

The staff was friendly

This hotel needs to be decomissioned. Everything from the lights, furniture, soap containers to walls and windows was broken and not replaced since what seems like 10 years. This is NOT a Best Western hotel. Don’t recommend breakfast either, the cuttlery laid in a box mixed with crumbs and insects, also there was hardly anything to eat….

We had no alternative within an acceptable rate. Staff was friendly and service minded.

Entrance is dark, interior is outdate. Maybe fashionable in the 1970's but now not suitable anymore. Poor lighting in the lobby area. Dark corridors. Room size was ok for the single room I had but the interior is very outdate. One small fluffy cushion on the bed. Carpet not clean where the vacuum cleaner cannot get. Bathroom clean but also outdated.

The breakfast and the price

Cleanliness, there were fingerprints and lipstick marks on the glasses, the tea spoons were used. On arrival the room was not clean, it wasn't disgusting, but it wasn't clean. The coffee maker was not ready to use. The first morning the maid entered the room, took away one of the towels, didn't replaced it, and left the bed undone.

The facilities & bar staff were friendly

All the staff are simply amazing—extremely friendly and always eager to help. The breakfast was excellent, the space was lovely, and the fresh bread served daily was absolutely delicious.

Overall, there was a noticeable lack of cleanliness. The lift remained dirty for most of the week, and the gym was not well-maintained. Housekeeping did not clean the rooms daily, and towels were only changed upon request. Most days, no one even checked my room. The carpeted floor in the room was not properly cleaned, and the pillow was both uncomfortable and stained. Unfortunately, it was not a great experience in terms of cleanliness.

Fair value for money

No exhaust fan in the bathroom

Good breakfast. Room size good.good location. Close to central.

Combinations staff non speaking English. Maybe English speakers in holiday winter time ??

Good location apart from a steep hill from the tram stop.

Not clean, beds are uncomfortable, no facilities for disabled guests. Very lacking breakfast.