8.6

Reviews of bigBOX ALLGAEU Hotel This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Kotterner Strasse 62-64, 87435 Kempten, Germany

  • Franco

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Jamieson

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Jason

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
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  • Pierfo

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    From the moment I stepped into the stylish lobby, I knew this was going to be a memorable stay. The modern, art‑deco inspired design throughout is tasteful yet warm, creating an inviting atmosphere right on Kempten’s buzzing Kotterner Straße . The staff were exceptional — unfailingly polite, helpful and professional. As one delighted guest noted, “welcoming and professional staff, lovely rooms and a superb breakfast” . I experienced the same: check‑in was swift and courteous, and house‑keeping maintained immaculate standard throughout. My room was bright, pristine and wonderfully comfortable, with premium bedding and a pillow menu that made sleep a true luxury . The room was sound‑proofed and included blackout drapes—all contributing to a restful night’s sleep . Although some smaller rooms feature compact bathrooms, mine felt generous—a modern, sleek bathroom with a brilliant shower facilities . Breakfast was an absolute highlight — truly stunning, with a generous buffet offering choices to suit every taste . One reviewer raved: “breakfast was stunning – choices for every taste… huge TV screen” . I wholeheartedly agree: fresh, varied and beautifully presented each morning. Location-wise, this is ideal. The hotel is literally adjacent to the bigBOX ALLGÄU events centre, and just a minute’s walk from Forum Allgäu shopping and the city centre attractions, including the historic Residenz and St Lorenz Basilica . A few minutes further brings you to the charming Old Town and Iller riverside. Guest facilities are extensive and well-thought‑out: free Wi‑Fi throughout, an on‑site bar and the musics restaurant & lounge serving both regional and international dishes, plus local wines and beers . There’s also a free gym, conference rooms, and convenient luggage storage for late departures . Parking is easy and affordable—the nearby municipal car park is just a minute’s walk and costs around €9–€10 per day, while a public garage is also very close by .

    Property response:

    Dear Pierfo, thank you very much for taking the time to share such a detailed and positive review of your stay at the bigBOX ALLGÄU Hotel! We are truly delighted to hear that you felt comfortable from the first moment and that you appreciated our design, the comfort of our rooms, and the friendliness of our team. It is especially nice to know that our breakfast buffet, central location, and additional facilities have left such a good impression on you. We will be happy to share your kind words about our service and cleanliness with the entire team – feedback like yours is the best motivation for us. We would be very pleased to welcome you back! - The bigBOX ALLGÄU Hotel

    Dear Pierfo, thank you very much for taking the time to share such a detailed and positive review of your stay at the bigBOX ALLGÄU Hotel! We are truly delighted to hear that you felt comfortable from the first moment and that you appreciat… Show more

    bigBOX ALLGAEU Hotel
    4 August 2025
  • Armenise

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review
  • Ryan

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review
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  • Gezb

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review

    Everything Inc bring dog friendly

    No tea or coffee making facilties in room

    Property response:

    Dear Gerard, thank you for your feedback! We are glad to hear that you had a pleasant stay and look forward to welcoming you again soon. - The bigBOX ALLGÄU Hotel

    bigBOX ALLGAEU Hotel
    12 June 2025
  • Martin

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    Room was nice and bed comfortable. Location is excellent.

    I did not want breakfast but was still charged for it. I booked three nights but could not make the flight out on Thursday for medical reason. I ask my friend to cancel Thursday night. He lives locally. When it came to paying the bill I was charged full price because the cancellation was too short notice when using booking.com. The lesson I learned is that there are better terms when one books with a hotel directly.

    Property response:

    Dear Martin, thank you very much for your feedback on your stay at our hotel! We would like to emphasize that we have no direct influence on bookings made via booking.com. Please understand that we are bound by the booking and cancellation conditions that apply to these reservations. In such cases, any changes, cancellations or refunds can only be made via the respective booking portal. Unfortunately, we as a hotel have no direct room for maneuver in this context, even if we can understand your personal situation. We look forward to welcoming you again in the future. -The bigBOX ALLGÄU Hotel

    Dear Martin, thank you very much for your feedback on your stay at our hotel! We would like to emphasize that we have no direct influence on bookings made via booking.com. Please understand that we are bound by the booking and cancellation… Show more

    bigBOX ALLGAEU Hotel
    28 May 2025
  • Karen

    Reviewed: 2 May 2025 · Stayed in March 2025

    Verified review
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  • Matthias

    Reviewed: 13 April 2025 · Stayed in March 2025

    Verified review
  • Peter

    Reviewed: 27 March 2025 · Stayed in March 2025

    Verified review
  • Noel

    Reviewed: 27 February 2025 · Stayed in February 2025

    Verified review
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  • Didier

    Reviewed: 23 February 2025 · Stayed in February 2025

    Verified review
  • Anna

    Reviewed: 9 February 2025 · Stayed in January 2025

    Verified review
  • 7.0 Good
    Taylor

    Reviewed: 1 February 2025 · Stayed in February 2025

    Verified review
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  • Scott

    Reviewed: 1 February 2025 · Stayed in February 2025

    Verified review
  • Matthias

    Reviewed: 25 January 2025 · Stayed in January 2025

    Verified review
  • Sofia

    Reviewed: 11 January 2025 · Stayed in December 2024

    Verified review

    Good place to spend a night. Clean rooms, polite staff, nice breakfast, big parking nearby and a shopping mall with pharmacy and supermarket just in front of the hotel. The rooms are a bit small, but we had a nice balcony. Famous castles are in 40 minutes away by car from the hotel.

    Property response:

    Dear Sofia, thank you very much for your top rating! We are pleased that we were able to meet your expectations and that you had a nice stay in our hotel. We would be happy to welcome you again. -The bigBOX ALLGÄU

    bigBOX ALLGAEU Hotel
    15 January 2025
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  • Cristhian

    Reviewed: 7 January 2025 · Stayed in January 2025

    Verified review

    The location is very centric. The breakfast buffet has many options however it is like buying stuff from the supermarket.

    The bathroom does not have an adequate door, making it uncomfortable for a room that is small.

    Property response:

    Dear Cristhian, thank you very much for your feedback! We are pleased that we were able to meet your expectations and that you had a nice stay in our bigBOX ALLGÄU. We would be happy to welcome you again. -The bigBOX ALLGÄU

    bigBOX ALLGAEU Hotel
    10 January 2025
  • Monika

    Reviewed: 28 December 2024 · Stayed in December 2024

    Verified review

    Very comfortable, friendly staff and delicious breakfast.

    There was only one small water bottle left for 2 people (500ml) and very warm, tried to reduce heating but wasn’t able to…

    Property response:

    Dear Monika, thank you for your positive feedback! We are pleased that we were able to meet your expectations. The air conditioning units in our rooms have a standard temperature that can be set to a cooler or warmer setting depending on how you feel. It only takes a short moment to reach the desired temperature. Our staff at reception will be pleased to help you with the setting. We look forward to welcoming you again soon! -The bigBOX ALLGÄU

    Dear Monika, thank you for your positive feedback! We are pleased that we were able to meet your expectations. The air conditioning units in our rooms have a standard temperature that can be set to a cooler or warmer setting depending on h… Show more

    bigBOX ALLGAEU Hotel
    15 January 2025
  • Pious

    Reviewed: 27 December 2024 · Stayed in December 2024

    Verified review

    Place and position

    Property response:

    Dear Pious, thank you very much for your feedback! We are pleased that we were able to meet your expectations and that you had a nice stay in our bigBOX ALLGÄU. We would be happy to welcome you again. -The bigBOX ALLGÄU

    bigBOX ALLGAEU Hotel
    15 January 2025
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  • Jennifer

    Reviewed: 25 December 2024 · Stayed in December 2024

    Verified review

    Nice design and spacious area near the city center.

    They didn’t have a family room for 3 people so we had to get two rooms: a single and a double. If our son was younger it would have been complicated, but it worked out fine for him.

    Property response:

    Dear Jennifer, thank you for taking your time to share your experiences with us! We are pleased that you had a nice stay at our hotel. We are glad to hear that the solution with a single and a double room for your son worked out well. We would be delighted to welcome you and your family back for a future stay! -The bigBOX ALLGÄU

    Dear Jennifer, thank you for taking your time to share your experiences with us! We are pleased that you had a nice stay at our hotel. We are glad to hear that the solution with a single and a double room for your son worked out well. We w… Show more

    bigBOX ALLGAEU Hotel
    15 January 2025
  • Darren

    Reviewed: 7 November 2024 · Stayed in November 2024

    Verified review

    Wonderful staff, amazing clean and modern room.

    Property response:

    Dear Darren, thank you very much for your rating! We are pleased that we were able to meet your expectations. We would be happy to welcome you again as a guest in our hotel. -The bigBOX ALLGÄU Hotel

    bigBOX ALLGAEU Hotel
    12 November 2024
  • Walter

    Reviewed: 30 October 2024 · Stayed in October 2024

    Verified review
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  • Matthias

    Reviewed: 2 October 2024 · Stayed in October 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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