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Reviews of Best Western City Hotel Braunschweig This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Friederich-Wilhelm-Strasse 26-29, Inner-city, 38100 Braunschweig, Germany

#24 of 35 hotels in Braunschweig

Guests' Choice

Review score

Based on 65 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.1

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    7.4

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 7 July 2025

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    Extra lock on door was broken , the price was a bit high for a dated room.

    Friendly staff

    Stayed in May 2025

  • Reviewed: 22 June 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    My Apple iPad was unable to cnnect to the Best Western third-partzportal logon.now so I had no internet whatsoeevr for 2 days. The logon.now portal requires that your device has a SIM cardmobile netowkr connection in order for you to get to their logon page. Unlike allothjer hotel internet log-in arrangements I have eperienced worldwide, which do not require that your device already be connected toanetwork before leading zou to their log-in page and signing in as a hotel guest. This is a pathetiuc arrangement.

    Stayed in June 2025

  • Reviewed: 13 February 2025

    9.0
    perfect and very cosy
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    I had to hurry my breakfast to catch a train, but it was more than I would have needed and well presented. Have to go looking for the cheese with the black pepper rind! I was greeted and made very welcome by the host Jan, all staff very helpful and courteous. No other hotel for me again. Sigrid

    Stayed in February 2025

  • Reviewed: 28 October 2024

    9.0
    Great value and great staff
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room’s furniture could be a bit more modern and there could be some decorative elements

    - Breakfast was really good. - The staff were very friendly. - The location is very central. - Everything was clean.

    Stayed in October 2024

  • Reviewed: 29 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Comfy beds, clean room, close to all amenities.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    The parking was not secured and we found out only upon arrival.

    Location is very central. The area is however quite loud during the night.

    Stayed in August 2024

  • Reviewed: 16 May 2024

    9.0
    All in all recommended hotel in Braunschweig.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Nothing particular. One thing I encountered is that the parking spaces of this hotel should be reserved in advance. You need to tell the hotel before whether you need a parking space or not. I reserved one but actually I did not use it as I found another free parking space on the street and it was easier for me to park than driving to the hotel. When I was checking in there was another guest who came to the parking space without reservation and there was no parking space available. Luckily I could gave me spot to this guest, but it was just a kind of lucky situation for this guest. So please make a reservation for the parking if you stay this hotel!

    Very convenient location, easy to find, cozy and comfortable. The room is big enough with a kettle/coffee/tea. Very clean, comfortable bed. It is actually located along side relatively large street but quite quiet. There are lots of places to eat or buy food around the hotel. Not dangerous area for night walking.

    Stayed in May 2024

  • Reviewed: 16 September 2023

    7.0
    all ok. correct but not memorable in any way.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    plastic undersheet on the bed- uncomfortable in late summer- not much ‘character’

    very central. clean and liked the room and a door between the bathroom and bedroom. good soundproofed windows so quiet for an inner city hotel.

    Stayed in September 2023

  • Reviewed: 17 July 2023

    9.0
    Very nice hotel, great parking, breakfast and rooms..
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    Very busy outside of hotel during night. Nightclubs and drunk people, not the best for a family with small children.

    Nice appartment, clean, airconditioning, good parking facilities. Everything was new and clean.

    Stayed in July 2023

  • Reviewed: 28 June 2023

    7.0
    Good for a short stay
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Check in was a little slow, even with a previous booking. The lift was not working and the access to the room by the stairs was kind of weird. The bed was a twin bed, it was comfortable but weird for me to find a twin bed in a hotel these days, and even for that amount.

    It was a good hotel, nothing special, it has all the necessary to sleep and shower. The facilities are clean and comfortable. The location is good as it is in the center of the town.

    Stayed in June 2023

  • Reviewed: 23 May 2023

    8.0
    Not the safest area in town
    • Leisure trip
    • Family with young children
    • Apartment
    • Stayed 1 night
    • Submitted via mobile

    The hotel was centrally situated, however the area became crowded in the evening and felt not safe.

    The staff were great and very helpful.

    Stayed in April 2023

  • Reviewed: 30 March 2023

    8.0
    Excellent if you need a central location. Acceptable in all other cases.
    • Business trip
    • Group
    • Standard Single Room
    • Stayed 1 night

    Room and bath size not great but sufficient.

    Centrally located however somewhat difficult to reach by car. Parking cramped but not to a degree that would leave it un-useable. Breakfast good, slightly overpriced. Room comfort good, room quiet. Room could be a bit bigger howerver given the location is fully acceptable.

    Stayed in March 2023

  • Reviewed: 28 January 2023

    8.0
    Good location and private car park
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Non comfortable bed

    Location, car park

    Stayed in January 2023

  • Reviewed: 1 November 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was not ready at 9pm had to wait for it to be cleaned.

    Good location and has underground car park for guests (chargeable)

    Stayed in August 2022

  • Reviewed: 4 October 2022

    9.0
    Superb
    • Business trip
    • People with friends
    • Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Reception workers so great, helpful and professional that I can not describe.

    Stayed in September 2022

  • Reviewed: 10 September 2022

    8.0
    Good. I recommend this hotel and will come back to it.
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights

    The slow elevators are a bit annoying.

    The location is great for using public transportation.By foot about 10 min to the main station and 5 minutes to the central hub of the city. The rooms have a water kettle and nice bath. The stuff is also professional. It is rather quiet even tough it is situated next to a tram station and some bars.

    Stayed in September 2022

  • Reviewed: 5 June 2025

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Room is very small. Not worth for money

    Stayed in June 2025

  • Reviewed: 28 May 2025

    1.0
    Very poor
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    It didn't worth it, one star is too much! The staff behavior was rude. Great that it was only one day stay. I would stay way from this accommodation.

    Nothing!

    Stayed in May 2025

  • Reviewed: 11 April 2025

    5.0
    It did not meet my expectation and I will not book this hotel again.
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    - The reception was not so friendly when working on my invoice - I booked a deluxe room but it was a very small room, no toothpaste, two single beds combined and with two small blankets for me and my boyfriend - Breakfast was just so so, poor choices

    Booking.com

    Stayed in April 2025

  • Reviewed: 24 March 2025

    3.0
    Great location but double check their staffing situation to avoid disapointments
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    Shower took 8-10min to get some sort of warm water, this was horrible! The breakfast was in the other hotel 1-2min walk due to understaffing. Breakfast was great thoigh but to walk inthe rain to another hotel is not why I booked this place!

    Great location!

    Stayed in February 2025

  • Reviewed: 3 March 2025

    10
    Exceptional
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    Fitness

    Room and Breakfast

    Stayed in February 2025

  • Reviewed: 16 December 2024

    5.0
    Blah
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was clean initially but we received no clean towels or room cleaning over our three days.

    The location was excellent as it was in the town but it was a bit seedy. The Christmas market was super.

    Stayed in December 2024

  • Reviewed: 13 December 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Shower was burning hot (to hot to shower) and hotel did not fix it during our stay. Curtains did not work. There was no double bed, only two single beds put together.

    Stayed in December 2024

  • Reviewed: 25 October 2024

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms aren't cleaned unless you request the day before. Insufficient parking and charged extra. Overpriced.

    Stayed in October 2024

Showing 1 – 25

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