Reviews of Best Western City Hotel Braunschweig This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Friendly staff

Extra lock on door was broken , the price was a bit high for a dated room.

My Apple iPad was unable to cnnect to the Best Western third-partzportal logon.now so I had no internet whatsoeevr for 2 days. The logon.now portal requires that your device has a SIM cardmobile netowkr connection in order for you to get to their logon page. Unlike allothjer hotel internet log-in arrangements I have eperienced worldwide, which do not require that your device already be connected toanetwork before leading zou to their log-in page and signing in as a hotel guest. This is a pathetiuc arrangement.

Room is very small. Not worth for money

Nothing!

It didn't worth it, one star is too much! The staff behavior was rude. Great that it was only one day stay. I would stay way from this accommodation.

Booking.com

- The reception was not so friendly when working on my invoice - I booked a deluxe room but it was a very small room, no toothpaste, two single beds combined and with two small blankets for me and my boyfriend - Breakfast was just so so, poor choices

Great location!

Shower took 8-10min to get some sort of warm water, this was horrible! The breakfast was in the other hotel 1-2min walk due to understaffing. Breakfast was great thoigh but to walk inthe rain to another hotel is not why I booked this place!

Room and Breakfast

Fitness

I had to hurry my breakfast to catch a train, but it was more than I would have needed and well presented. Have to go looking for the cheese with the black pepper rind! I was greeted and made very welcome by the host Jan, all staff very helpful and courteous. No other hotel for me again. Sigrid

The location was excellent as it was in the town but it was a bit seedy. The Christmas market was super.

The room was clean initially but we received no clean towels or room cleaning over our three days.

Shower was burning hot (to hot to shower) and hotel did not fix it during our stay. Curtains did not work. There was no double bed, only two single beds put together.

- Breakfast was really good. - The staff were very friendly. - The location is very central. - Everything was clean.

The room’s furniture could be a bit more modern and there could be some decorative elements

Rooms aren't cleaned unless you request the day before. Insufficient parking and charged extra. Overpriced.

Comfy beds, clean room, close to all amenities.

Location is very central. The area is however quite loud during the night.

The parking was not secured and we found out only upon arrival.

Very convenient location, easy to find, cozy and comfortable. The room is big enough with a kettle/coffee/tea. Very clean, comfortable bed. It is actually located along side relatively large street but quite quiet. There are lots of places to eat or buy food around the hotel. Not dangerous area for night walking.

Nothing particular. One thing I encountered is that the parking spaces of this hotel should be reserved in advance. You need to tell the hotel before whether you need a parking space or not. I reserved one but actually I did not use it as I found another free parking space on the street and it was easier for me to park than driving to the hotel. When I was checking in there was another guest who came to the parking space without reservation and there was no parking space available. Luckily I could gave me spot to this guest, but it was just a kind of lucky situation for this guest. So please make a reservation for the parking if you stay this hotel!

Great location, beautiful and comfortable rooms, fab staff, great breakfast

The German split mattress in the King size bed is not to my liking