Reviews of Best Western Hotel Brunnenhof This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Hauptstrasse 231, 63879 Weibersbrunn, Germany
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewBreakfast was good. A varied selection. All fine with us.
Nothing disappointed.
Dear Keith, Thank you very much for your kind review. We're delighted to hear that you had a pleasant stay after a long journey and appreciated our convenient location near the highway without being disturbed by noise. It's also great to know that you enjoyed our breakfast selection and that everything met your expectations. We truly value your feedback and hope to welcome you again in the future! Warm regards, Best Western Hotel Brunnenhof
Dear Keith, Thank you very much for your kind review. We're delighted to hear that you had a pleasant stay after a long journey and appreciated our convenient location near the highway without being disturbed by noise. It's also gr… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewConvenient location.
Nice summer terrace, good breakfast.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewBreakfast wonderful Restaurant food very good
Nothing
Dear Alfred, we are very pleased with the review and the feedback. Thank you very much.We would be happy to see you again. Best regards, Melanie Engert Front Office Manager
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewNice modern hotel, great bathroom, good bed, nice room, excellent internet. Nice balcony with view on large garden. Breakfast was fine. Close the the A3 (you van hear the motorway) , great for a stop for the night. Plenty parking space, elevator to upper rooms.
Due to a 'barbecue fest' the restaurant was unavailable in the evening, we were sent away. Even the reception on check-in did not know that. No information about this on forehand! Luckily the festivities were finished at 23:00. Luckily a few steps away an excellent Hotel Restaurant Jagerhof served us a very good meal.
Reviewed: 15 June 2025 · Stayed in May 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 11 June 2025 · Stayed in June 2025
Verified reviewEverything ❤️ lovely food and the garden is beautiful
Nothing
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewA very spacious and comfortable room, the heated bathroom floor is always a pleasant bonus. Excellent breakfast with a huge selection.
Dear Martina, we're pleased you had a pleasant stay. Thank you for taking the time to rate us and leave your feedback. We look forward to your next visit! Best regards, Melanie Englert Front Office Manager
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewWe booked this hotel five weeks in advance via Booking.com, specifically requesting a renovated room with a new bathroom and a gluten-free breakfast. The hotel assured us twice, in separate messages, that this would be "kein Problem." Upon arrival, we were assigned an outdated room. When I addressed this with the receptionist, she stated that no renovated rooms were available and that regular guests receive priority over Booking.com reservations, even if prior commitments were made. The reception was totally unwelcoming, with no effort to accommodate our request, and no guidance provided about breakfast or room location. Had we known our requests wouldn't be honored, we would have chosen a different hotel. A person who doesn't keep their word is unreliable
Reviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewVery nice and cured hotel, extremely clean and with spaciois family room, equipped with kettle and coffee machine. The staff is very professional and polite. There is an amazing garden with a private playground, ideal for my kids to discharge after few hours of car trip. Despite the close proximity to the highway, the location is extremely quiet. The hotel restaurant provides a good selection of typical dishes, as well as a decent kids menu. We will definitely be back.
The only elevator is extremely small, it may require multiple trips to move the luggages if you travel with 2 small kids like we did.
Dear Luca, Thank you for the great review and the many words as wonderful feedback. We are pleased that you enjoyed your stay with us. We have two elevators in the hotel, one older very small one, and also a new spacious one. Best regards, Melanie Englert - Front Office Manager
Dear Luca, Thank you for the great review and the many words as wonderful feedback. We are pleased that you enjoyed your stay with us. We have two elevators in the hotel, one older very small one, and also a new spacious one. Best regards, … Show more
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewAs good as always. The perfect place to stay when heading to and from Austria. We prefer the main hotel to the annex building.
Dear Peter, we are glad that you had another nice stay! Thank you for the review and feedback. Best regards, Melanie Englert Front Office Manager
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewWe came here a few times in the past 8 years and wouldn't go anywhere else.
This time we were next to something electric machine that kept making noises during the night. Room 302
Dear Andi, thank you very much for the review and the feedback. We are very pleased to hear that you always have a great stay with us. Best regards, Melanie Englert Front Office Manager
Reviewed: 8 April 2025 · Stayed in April 2025
Verified reviewExcellent locatioin; great outdoor space for dog with well maintained lawns; comfortable beds; good breakfast
Dust on surfaces of desk and window sill; staff not particularly friendy;
Dear Gerti, Thank you for taking the time to leave us a review. We are very sorry that you found our staff unfriendly; that should not happen. Best regards, Melanie Englert Front Office Manager
Reviewed: 6 April 2025 · Stayed in February 2025
Verified reviewThey made me pay double. After 1,5 month still no action from the hotel. No answers to my questions. Very dissapointing.
Dear Guest, First and foremost, we would like to sincerely apologize for the inconvenience you have experienced. A double charge and the lack of a timely response are absolutely not in line with our usual standards of service and transparency. Please rest assured that we will look into this matter immediately. To help us investigate the issue as quickly and thoroughly as possible, we kindly ask you to send us all relevant receipts and documents. The best way to do so is by emailing them directly to info@hotelbrunnenhof.com or by calling us at +49 6094 97160. You are also welcome to contact me personally or reach out to our Front Office Manager, Ms. Melanie Englert. Of course, once we have reviewed the matter, we will promptly refund any overpaid amount. Thank you for your patience and cooperation. We hope to have the opportunity to restore your trust during a future stay. Kind regards, Loredana Albrecht Hotel Manager
Dear Guest, First and foremost, we would like to sincerely apologize for the inconvenience you have experienced. A double charge and the lack of a timely response are absolutely not in line with our usual standards of service and transpare… Show more