Very quiet, very clean and very well decorated hotel. Breakfast is nice. Hotel employees are very kind and helpful. Hotel is very close to Hamburg Central Station. And final recommendation is “The Coffee Room” in the hotel. You should definitely drink tea or coffee over there. Thank you for everything.

Stayed in August 2025

It’s not that I didn’t like the property (it’s really good) but, customers must be made aware that the rooms don’t have air conditioning.

Nearly everything.

Stayed in August 2025

Great receptionnist ! Very helpful and nice ! Merci

Stayed in August 2025

No elevator, but carrying our heavy bags to the top floor made good exercise.

Nice hotel with character well-suited for a night‘s stay between trains. Close to the central station and located on a quiet side street. The three of us had a room (suite) on the top floor, with a separate living room. We appreciated the little fridge to keep cold drinks in. Surprisingly good value for money. The breakfast buffet was also good.

Stayed in July 2025

Since it is a very old and beautiful building, it was inevitable to hear certain noises for example people walking/stomping in the middle of the night in the room above us and the little chandelier made some noises.

It was very unique and cosy. It was clean and central. The staff was absolutely wonderful. The room was big and had a coffee machine. We also received a complimentary bottle of water. They were facilities for making tea and we had a little fridge.

Stayed in July 2025

The pillows were lumpy. They breakfast could be better suited to those with allergies.

Lovely rooms, friendly helpful staff and great location close to station.

Stayed in July 2025

Very nice and helpfull staff, we felt instantly welcomed. Close to the central station.

Stayed in July 2025

The location was a bit problematic because of the homeless and immigrant people around the hotel. Anybody disturbed us while walking in the street but they made noise throughout the night and interrupted our sleep. I know it's not the hotel's fault but might be taken into consideration with family stays.

The staff was very friendly and welcomed warmly. They helped with early check-in and this was very pleasing for us after walking with luggage in the hot air. The hotel is located in a historical building and designed with fine English style and glamorous details like paintings, chandeliers, wallpapers, lampshades etc. Our room was clean, cosy and adequately large for two people. The bed, pillows are super comfortable. The bathroom was small but nice, clean and equipped with elegant supplies. The breakfast was fine and tasty. It was near to train station and transportation, but far from the Harbour, museums and Hafen city that you must get in bus or underground lines.

Stayed in June 2025

The hotel was cute, small, quiet and clean. Staff was helpful and respectful and remembered my name. Breakfast was lovely, breakfast staff was hospitable and kind. Location was great. I would definitely book again.

Stayed in June 2025

The ventilation sound in the bathroom was a bit loud

Amazing vintage style decorated rooms with handmade furniture & beautiful halls. The carpet on the floor was fantastic too.

Stayed in June 2025

We had a fantastic experience during our stay in Hamburg! The hotel made us feel incredibly welcome from the moment we arrived. The rooms were cozy, clean, luxurious and perfectly located for exploring the city. We unfortunately had a small mishap during our stay. However, the hotel manager, Mrs. Heeschen, was absolutely wonderful—extremely understanding, kind, and helpful. Thank you very much for everything. This gesture speaks volumes about the hotel’s exceptional customer service and hospitality. I had a very warm welcome so that I felt very comfortable and taken care of throughout my stay. I would highly recommend this hotel to anyone who values friendliness, hospitality, excellent service, and a warm, welcoming atmosphere. Thank you once again for everything—we will definitely return on our next trip to Hamburg!

Stayed in June 2025

The area the hotel is located in is quite seedy and intimidating for a solo traveler especially in the evening. My friends took turns to send me back when they heard I was staying in that area.

It’s very clean and well maintained, almost spotless. I was impressed by the cleanliness and attention to details. The proximity is a plus! Such a great stay!

Stayed in May 2025

The breakfast was good

Stayed in May 2025

This hotel, even though it is lovely and close to train station, is in a dodgy area and we felt nervous walking to the hotel particularly at night.

The hotel was convenient to the train station.

Stayed in May 2025

No hot drinks in room and the noisy gate crashing throughout the night. Not the hotel's fault, though!

The people.

Stayed in May 2025

Really beautiful and extremely clean hotel. Staff was welcoming and friendly. Room number 45 was perfect for three adult persons because in addition to a very spacious room, there was a separate bedroom for one person.

Stayed in May 2025

Area was a little rough. It was a little less luxe than the marketing implied. No tea or coffee making facilities in the room

Beautiful old house. Friendly staff. Complementary water. Nice breakfast.

Stayed in May 2025

Budget

Very central location, clean and nice staff

Stayed in April 2025

The neighborhood felt unsafe in the evenings.

Everything inside the hotel walls were perfect.

Stayed in April 2025

Così and spacious rooms Very quiet. Nice talks with staff.

Stayed in April 2025

A lovely hotel in the middle of colorful neighborhood. Close to the train station and shopping streets. Would definitely be coming back.

Stayed in April 2025

No lift availability.

The vintage design of the interior. Honestly, the room design and decoration exceed my expectations. Although I was disappointed with the building from outside when I arrived.

Stayed in January 2025

No elevator.

Pleasant staff and atmosphere.

Stayed in February 2025

Nothing

Very comfortable and quite room, friendly staff, nice breakfast. Recommended!

Stayed in January 2025