Reviews of Der Platengarten This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Promenade 30, 91522 Ansbach, Germany
Loading
Guests also reviewed these properties:
Prague, Czech Republic
Copenhagen, Denmark
Florence, Italy
Český Krumlov, Czech Republic
Saas-Fee, Switzerland
Tanjung Rhu , Malaysia
Latacunga, Ecuador
Santa-Maria-Poggio, France
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 February 2025 · Stayed in January 2025
Verified reviewPerfect location. Pet friendly. Helpful staff. Parking on site.
Pricy. Room was smaller than expected. Very thin walls (we had our pet with us).
Thank you for your feedback and for choosing to stay at Hotel Platengarten. We are delighted to hear that you enjoyed our perfect location, pet-friendly policy, helpful staff, and on-site parking. We are sorry to hear that the room size and wall thickness did not meet your expectations. The historical Palais, in which our hotel is housed, boasts exceptionally thick walls that are typical of its era. We would like to assure you that the room you stayed in is equipped with luxurious 12 sqm marble bathrooms, original parquet flooring, and antique Biedermeier furniture, complemented by our 5-star box-spring beds for ultimate comfort. Our aim is always to provide our guests with a unique and enjoyable experience, and we appreciate your feedback as it helps us to continuously improve. We hope to welcome you and your pet back to our hotel in the near future. Best regards, Hotel Platengarten Team
Thank you for your feedback and for choosing to stay at Hotel Platengarten. We are delighted to hear that you enjoyed our perfect location, pet-friendly policy, helpful staff, and on-site parking. We are sorry to hear that the room size an… Show more
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 18 December 2024 · Stayed in December 2024
Verified reviewReviewed: 2 December 2024 · Stayed in November 2024
Verified reviewbreakfast was good and location from station was excellent also location was good.
nothing could have been better
Thank you very much for your kind feedback! We are thrilled to hear that you enjoyed our breakfast and appreciated our convenient location near the station and the charming surroundings of Ansbach. It is wonderful to know that your stay met all your expectations—your positive words mean a lot to us. We hope to have the pleasure of welcoming you back to Hotel Platengarten in the future. Warm regards, from the stuff Hotel Platengarten, Ansbach
Thank you very much for your kind feedback! We are thrilled to hear that you enjoyed our breakfast and appreciated our convenient location near the station and the charming surroundings of Ansbach. It is wonderful to know that your stay me… Show more
Reviewed: 6 November 2024 · Stayed in November 2024
Verified reviewBeautiful interior
Dear Mrs Marianne Thank you very much for your kind review and for highlighting the beautiful atmosphere and central location of our hotel, as well as the warm service from our team and the cleanliness and comfort you experienced. We’re pleased that you enjoyed your stay in our historic buildings and the charm of the furnishings that make Hotel Platengarten unique. We continuously strive to offer an experience that combines the elegance of Ansbach’s past with modern comfort. Regarding the facilities and value, we understand that preferences vary, and we’re always open to suggestions for enhancing our amenities to make each visit even more enjoyable. Thank you once again for your feedback, and we look forward to welcoming you back to Hotel Platengarten.
Dear Mrs Marianne Thank you very much for your kind review and for highlighting the beautiful atmosphere and central location of our hotel, as well as the warm service from our team and the cleanliness and comfort you experienced. We’re pl… Show more
Reviewed: 27 October 2024 · Stayed in October 2024
Verified reviewReviewed: 11 October 2024 · Stayed in October 2024
Verified reviewThe location was perfect, near the train station, and in front of the Residence Palace
I didn't liked the fact there was nobody at the reception too soon at evening/night
Dear Mr Jose, Thank you so much for your wonderful review and for choosing to stay at Hotel Platengarten! We’re thrilled to hear that you enjoyed our prime location near the Residence Palace and train station. Ansbach truly is a gem of a city, and we’re glad you found it worth a visit. We also appreciate your feedback regarding the reception. We strive to balance the historic charm of our hotel with modern conveniences, and we’re always looking for ways to improve. While we don’t offer 24-hour reception, we make sure to be available for any assistance by telephone, you may need, even after hours. The bar lounge, "backstage", is also open across the street till 1am. As well as our softdrinkbar with coffee tee and water is open for selfservice 24 hours, for free. Your comments will help us ensure an even smoother experience for our future guests. We hope to welcome you back to Ansbach and to our hotel soon! Warm regards, Hotel Platengarten Team
Dear Mr Jose, Thank you so much for your wonderful review and for choosing to stay at Hotel Platengarten! We’re thrilled to hear that you enjoyed our prime location near the Residence Palace and train station. Ansbach truly is a gem of a c… Show more
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewLocation, friendliness and Breakfast
?
Dear Michael, thank you so much for your great feedback, all the best for you and hope to see you soon in Ansbach at our Hotel Platengarten. Yours Tanja, Melanie and Lisa
Reviewed: 29 September 2024 · Stayed in September 2024
Verified reviewLovely accommodation! Very large room, and the bathroom was huge. Decor was just the right mix of antique without veering into “grandmama”. Oh, and the breakfast is absolutely wonderful! Eggs, sausages, cold cuts, cheeses, fruits, yogurt, juices, fresh jams, several different breads and croissants, juices — even delicious desserts. And there’s a coffee carafe at each table, or make your own espresso on the great machine in the lobby.
Rugs in the hallways look a little worn, and they’re too short!
Dear Charles, Thank you so much for your glowing review! We’re thrilled to hear that you enjoyed your stay at Hotel Platengarten and that our blend of antique charm and modern comfort hit just the right note for you. It's wonderful to know you found the room spacious and the breakfast selection satisfying—our team takes pride in offering a delicious variety to start the day off right. We especially appreciate you recommending us to your family in both the U.S. and here in Germany. It means a lot to us to have such positive word-of-mouth support. We hope to welcome you and your loved ones back soon! Warm regards, Your Hotel Platengarten Team
Dear Charles, Thank you so much for your glowing review! We’re thrilled to hear that you enjoyed your stay at Hotel Platengarten and that our blend of antique charm and modern comfort hit just the right note for you. It's wonderful to k… Show more
Reviewed: 22 August 2024 · Stayed in August 2024
Verified reviewReviewed: 10 June 2024 · Stayed in May 2024
Verified reviewJust a nice place to stay, parking a little to be desired, but everything else makes up for that issue.
Reviewed: 9 June 2024 · Stayed in May 2024
Verified reviewBeautiful room in an excellent location
Reviewed: 12 December 2023 · Stayed in December 2023
Verified reviewNice old hotel very near town. Excellent parking. Nice big and cozy room.
There were delays with checkin due to staff not being on site. Breakfast was ok.
Reviewed: 1 October 2023 · Stayed in October 2023
Verified reviewReviewed: 1 October 2023 · Stayed in September 2023
Verified reviewReviewed: 29 June 2023 · Stayed in June 2023
Verified reviewAn absolutely great location for seeing the city with a great breakfast, on-site parking, and a very helpful staff.
Hello Wayne, what a fantastic feedback thank you and lot of best wishes from the sunny Ansbach - Have a nice day and hope we will see you soon
Reviewed: 4 June 2023 · Stayed in June 2023
Verified reviewReviewed: 22 May 2023 · Stayed in May 2023
Verified reviewLovely hotel a few minutes walk from the Aldstadt. All the rooms are unique...makes it very charming. Our room had a living area with a big TV. Step down to the bed and bath. Hostess, Melanie, is delightful and very engaging. Breakfast was lovely in a cozy room. Everything nice. Would stay again if in Ansbach.
Because it's on a busy street, there was a little noise. Room was a bit warm at night since the windows were in the living room area of the room. Not enough to discourage us from staying there again if we were ever in town.
Reviewed: 20 May 2023 · Stayed in May 2023
Verified reviewLocation is great. Complimentary tea, coffee and water in the lobby is a nice touch. Our room (11) was large and we had a bath which is a luxury nowadays. Staff were friendly. Breakfast was fairly standard but this is the first time in years of overnighting in Germany that the breakfast boiled eggs were soft. Yum.
There is no parking and all nearby parking is very limited in the time allowed. We parked in the Brucken Centre overnight which was cheap. €3.70 for 20 hours. The carpark is closed from 8.30pm . At €174 per night for a double -room, it is too expensive. There is no residents bar etc
Hallo Anamaria thank you for your feedback. There is a bar backstage a cross the street and vis a vis from the Schlossplatz is Mr An they offered very good cocktails a bar card with a lot of different cocktails. Sorry that you did not ask for. Well we offer different rooms for all of our guest and if you will be back at Ansbach call as for another offer. The Inselwiese parking is only 1Euro in the morning from 8-9 o Clock the night is free.
Hallo Anamaria thank you for your feedback. There is a bar backstage a cross the street and vis a vis from the Schlossplatz is Mr An they offered very good cocktails a bar card with a lot of different cocktails. Sorry that you did not ask… Show more
Reviewed: 10 November 2022 · Stayed in November 2022
Verified reviewlocation. the staff were very nice.
very expensive since it didn’t have a restaurant. there was no staff and they had to be called to check in. the first room’s heat wasn’t working and we had to call back and be moved. the breakfast was good. the parking was very hard to get into.
Thank you for your Feedback, 2 Restaurants are over the street and another is 3 Minutes far away, easy by feed, nearer than in a Resort. The check-in is better for our guest by the call, so they had no trouble when they are late. Well, we changed the room, and you like it, the heat was working after changing again, but not at all you had a warm hotel room. The price are gaining from the new prizes of energy, gas, oil, staff and inflation, we have in Germany. All prizes for food are higher than 10 %. We offer the breakfast included (instead of others). Free soft drinks, coffee and tea 24 hours. The parking is also free.
Thank you for your Feedback, 2 Restaurants are over the street and another is 3 Minutes far away, easy by feed, nearer than in a Resort. The check-in is better for our guest by the call, so they had no trouble when they are late. Well, we… Show more
Reviewed: 6 October 2022 · Stayed in October 2022
Verified reviewFriendly and helpful staff, especially with parking Good breakfast Historic building/ lots of character Great location, opposite the historic Residenz Next door to historic orangey and formal gardens
All good
Hi Edward, thank for your very nice feedback as you noted: "Friendly and helpful staff, especially with parking Good breakfast Historic building/ lots of character Great location, opposite the historic Residenz Next door to historic orangerie and formal gardens....we have still the Exhibition "Typisch Franken?" at the Orangerie, hope we see you again in Ansbach and have a good time
Hi Edward, thank for your very nice feedback as you noted: "Friendly and helpful staff, especially with parking Good breakfast Historic building/ lots of character Great location, opposite the historic Residenz Next door to histori… Show more
Reviewed: 22 September 2022 · Stayed in September 2022
Verified review