Reviews of Holiday Inn - the niu, Fusion Hamburg St. Georg by IHG This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Convenient location, friendly staff

Nothing

Very friendly welcoming staff

I was over over charged. I paid twice for my room because of their mix up and were not very helpful when I asked for a refund

A bit of a smell from the bed

Very close to the Central Station, which is convenient for travel. Staff were very friendly and welcoming. Beds were comfortable and ensured a good night’s sleep.

The area around the hotel doesn’t feel very safe, especially at night. There was no soap or shampoo in the shower. No fridge in the room. The floor-standing air conditioner/fan was very noisy.

I booked the hotel for a short trip to Hamburg with my family and it was the best decision I could ever make. All the staff is super friendly and welcoming. We arrived before the checking time but they were super kind in storing our luggage meanwhile we started exploring the city and after we checked in they offered us a welcoming drink. they always have met all our requests. In total we were 6 adults and a baby and they were also very welcoming and patience with my 1 year old niece. For sure next time I'll go back to Hamburg I'll come back!

Very Clean, Very comfortable sleeping Very respectfully personal Very nice colors and disign. It's always a pleasure with Niu😁 Thank you very much 🤗 Respect!

The room was so small & limited space to place our big luggage. We could hear cars passing by & noises @ nighttime since our windows are open.

The area is a bit sketchy & far from the station.

The neighborhood is a little bit sketchy & far from the train station. The room is small & you could hear sound of the passersby at night.

People very friendly. Very good service

Shower need maintenance. Hotel location

Staff were very accommodating in granting our request for a quite room and the room was very roomy.

No air conditioning, other than some appliance they got from a department store and no tea or coffee making facilities. On questioning this omission, staff said this point was noted on the website listing, however, nothing mentions this on their website, which means Holiday Inn -The Niu Hotel group don't provide this facility, but three other Holiday Inns in Hamberg do, go figure.

Nice location, loads of shops and restaurants nearby and close to subway.

Locality and easy to reach

Room window was not working and after opening, was not able to close and required help from staff.

It was clean and location was very central

There were no facilities to make tea or coffee. The area did not feel safe

Easy access

Rooms are too tiny..