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Reviews of Mercure Parkhotel Mönchengladbach This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Hohenzollernstr. 5, Am Wasserturm, 41061 Mönchengladbach, Germany

#96 of 134 hotels in Mönchengladbach

Guests' Choice

Review score

Based on 73 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    8.2

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 28 June 2025

    9.0
    Way better than I expected
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There is still some construction going on

    Completely newly renovated, spacious rooms and great lighting.

    Stayed in June 2025

  • Reviewed: 23 May 2025

    8.0
    Will be a very nice hotel when renovation is finished
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Refurbishment taking place when I stayed, and the TV in the room was not wifi/smart.

    Refurbished rooms are great. When the restoration is finished, it will be a top quality.hotel.

    Stayed in May 2025

  • Reviewed: 10 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly and helpful staff at the reception desk when I came in late evening

    Stayed in May 2025

  • Reviewed: 3 October 2023

    9.0
    Excellent
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night

    Nothing

    The hotel and staff

    Stayed in August 2023

  • Reviewed: 3 October 2023

    9.0
    Excellent
    • Business trip
    • Couple
    • Superior King Room
    • Stayed 10 nights

    Nothing

    the room and staff

    Stayed in August 2023

  • Reviewed: 31 July 2023

    8.0
    Good value
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good location , clean

    Stayed in July 2023

  • Reviewed: 25 June 2023

    9.0
    We enjoyed the stay completely, the room had a good size and the service and restaurant was good.
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    It would have been nice if the room would have an air condition, the room was quite hot.

    The staff and the hotel were very good, plus the breakfast and the restaurant have been of good quality

    Stayed in June 2023

  • Reviewed: 24 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room with Air-Conditioning
    • Stayed 1 night

    Reception staff a bit offhand.

    Stayed in June 2023

  • Reviewed: 22 June 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    We came back to the hotel at 2300 after a concert and would have liked to drink a glass of wine or beer. The bar was closed, and there were only soft drinks available. The night manager was super helpful and did everything he could to help us, but we had to order in pizza and drinks. Not what we expected from a 4 star hotel.

    The staff were excellent, very friendly and helpful.

    Stayed in June 2023

  • Reviewed: 20 June 2023

    7.0
    Good
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 5 nights

    air conditioning didn't work, free wifi rarely worked. Breakfast was limited and the omelette chef rarely worked

    Clean hotel, friendly staff. Big windows in the room and comfortable

    Stayed in June 2023

  • Reviewed: 6 June 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I regularly stay here for work visits. it’s a good stay every time and the staff are always friendly and helpful

    Stayed in June 2023

  • Reviewed: 27 May 2023

    9.0
    great staff and the breakfast was wonderful
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    location and convenience

    Stayed in May 2023

  • Reviewed: 3 May 2023

    9.0
    It was amazing thanks to you.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I know the prices are rising, so maybe this is unneccesary to say but the price of the breakfast is pretty high. It looks good though. Don't get me wrong.

    Lovely hotel. I come here each yeah and its quiet and calm. I love the park nearby, the hotelsuites, the staff. Everyone is very nice. Thank you so much for the lovely stay again!

    Stayed in April 2023

  • Reviewed: 1 May 2023

    7.0
    Dated but good choice
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing in particular, but it is overall a bit dated. They told us, they used to have a swimming pool, but unfortunately not anymore.

    The hotel is a bit dated (90ies style), but all in all in good condition. From what we saw one of the prettier places in Mönchengladbach. Location is good right next to a park and 10-15min from train station. Dinner was delicious. The room was very spacious and clean (the carpet is a bit worn, but we have seen worse). Staff in the dining room was so nice and friendly(!)

    Stayed in April 2023

  • Reviewed: 11 April 2023

    8.0
    Nice and clean hotel, with good suites in a nice environment
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    The price is a bit high, but then again the rest is very positive.

    The rooms are nice (we stayed in one of the suites). The personnel friendly and it was a nice environment for our puppy dog (the park is just 25 meters from the hotel). The breakfast buffet contains all you can ask for.

    Stayed in February 2023

  • Reviewed: 2 April 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    room key didn't work. there were 3 key exchanges. and finally a room change.

    Location.

    Stayed in March 2023

  • Reviewed: 17 March 2023

    9.0
    junior suite was really good with 3 or 4 petson family. Big bathroom, big space, comfy beds… great breakfast… perfect
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    quiet, clean, good beds.

    Stayed in February 2023

  • Reviewed: 17 March 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing,everythink was o/k

    Staff very good,breakfast very good.

    Stayed in March 2023

  • Reviewed: 13 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Room was a little bit cold and there was no hot water in the bathroom, the temperature of the water was nearly warm.

    Good location, good price, clean rooms

    Stayed in March 2023

  • Reviewed: 17 January 2023

    8.0
    a good recommendation for Mönchengladbach with nice facilities and superb staff
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    elevator a little noisy

    Superb and friendly staff - very flexibel and helpful, city center within walking distance, large park onside, nice area

    Stayed in January 2023

  • Reviewed: 26 December 2022

    7.0
    Clean and big room
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel and the room starts to be due for a renovation. Our shower was overflowing, the piping was half blocked. The hotel temperature was kept very warm.

    The room was big and clean. There was a paid parking. The hotel surrounding is nice with the park close-by.

    Stayed in December 2022

  • Reviewed: 28 November 2022

    9.0
    A great location to visit the city and an unbeatable price/quality level.
    • Leisure trip
    • Couple
    • Superior Double Room with Air-Conditioning
    • Stayed 1 night

    All went well, no major complaints

    Excellent price/quality, Friendly and helpful staff, good location and in the end very quiet room. Never encountered this level of quality at this price range.

    Stayed in November 2022

  • Reviewed: 21 November 2022

    7.0
    ok for 1-2 days work travel
    • Business trip
    • Solo traveller
    • Junior Suite
    • Stayed 4 nights
    • Submitted via mobile

    not offering still water in room, extra charges for ordering in room, limited menu, no close by places to go

    food quality was very good.

    Stayed in November 2022

  • Reviewed: 18 October 2022

    7.0
    Good hotel and location spoiled by lack of attention to detail!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night

    When we arrived we were allocated a room, which hadn't been cleaned by the housekeeping team, we went to the reception and another room was allocated, which was clean thankfully. When we made a drink we noticed that the housekeeping team had not left any milk in the room I went to reception requesting some and was advised to see the restaurant team, when I explained my problem (in mixed english?german) the waiter appeared with a carton of milk decanted it into a glass and then tried to charge me 2 euros?? I was confused went to the reception and refused to pay. The waiter and manager eventually sorted the problem and handed over some small milk containers. This would have been necessary if housekeeping had left some in the room and a better level of english understanding had been available.

    The location is perfect we have stayed at the hotel previously several times over the years, going back a long way in time, when it was "The Dorint".

    Stayed in October 2022

Showing 1 – 25

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