Reviews of Hotel Engel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!
Niendorfer Str. 55-59, Lokstedt, 22529 Hamburg, Germany

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Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 20 May 2025 · Stayed in May 2025
Verified reviewComfortable room, great friendly staff
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReception staff helpful, Many hotels across Germany have resorted to self check-in to save them money. Hotel Engel offered a helpful reception and a warm welcome
Thank you very much for this positive feedback. We also prefer to work with people rather than robots. The fact that there are guests like you who notice and appreciate this makes us very happy. Kind regards from the entire Hotel Engel team
Reviewed: 4 May 2025 · Stayed in May 2025
Verified reviewVery nice rooms and facilities. Don't miss out on the various bespok self brewed beer options in the bar!
Thank you very much for your kind feedback. We are delighted that you enjoyed your stay at the Hotel Engel. The ENGEL beer is really popular, we are glad you enjoyed it. Best regards from the whole team.
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewThe hotel offers everything you need (fridge in the room, breakfast, lunch, dinner, parking, etc.).
A coffee machine in the room would be nice
Thank you very much for taking the time to give us your feedback. We are delighted that you enjoyed your stay at the Hotel Engel. Our comfort double rooms are equipped with a small coffee and tea station as standard. But of course we can also provide these in rooms from other categories on request. We are manned 24 hours a day at reception and are happy to fulfil the wishes of our guests, we just need to know. Best regards from Hamburg from the whole team.
Thank you very much for taking the time to give us your feedback. We are delighted that you enjoyed your stay at the Hotel Engel. Our comfort double rooms are equipped with a small coffee and tea station as standard. But of course we can al… Show more
Reviewed: 10 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 March 2025 · Stayed in March 2025
Verified reviewIt was average
The mattress was too firm.
Reviewed: 20 March 2025 · Stayed in February 2025
Verified reviewReviewed: 18 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 January 2025 · Stayed in December 2024
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewEverthing.
Reviewed: 20 November 2024 · Stayed in November 2024
Verified reviewConveniently located
Needs a refurb, more of a 3 star hotel rather than 4
Reviewed: 28 October 2024 · Stayed in October 2024
Verified review(1) Bad WiFi signal cause serious lag frequently (2) Room soundproofing is not good
Reviewed: 22 September 2024 · Stayed in September 2024
Verified reviewReviewed: 16 September 2024 · Stayed in September 2024
Verified reviewBreakfast was great!
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewReviewed: 9 September 2024 · Stayed in September 2024
Verified reviewSmall room but well equipped apart from any seating area .....but there was a lot of that around the hotel. Extremely good evening meal.....sat outside in the front area and had delightful waitress
Breakfast was good but was quite a long way from our room and involved several stairs......mobility issues and walk with 'wheels' Similarly room.....several stairs to negotiate
Reviewed: 25 August 2024 · Stayed in July 2024
Verified reviewReviewed: 13 August 2024 · Stayed in July 2024
Verified reviewEvery staff member we encountered was friendly and helpful, and the staff on reception were exceptional .
The variety of choice for breakfast was a little disappointing.
Reviewed: 9 August 2024 · Stayed in August 2024
Verified reviewReviewed: 26 July 2024 · Stayed in July 2024
Verified reviewReviewed: 26 July 2024 · Stayed in July 2024
Verified review