7.7

Reviews of Pullman Stuttgart Fontana This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!

Vollmoellerstr. 5, Vaihingen, 70563 Stuttgart, Germany

  • Andor

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Hyunoh

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    The staff in Resturant were so kind, and the food was very delicious.The breakfast was very delicious. And the location was so good.

    The wi-fi seems not to be working well.The sink didn't drain well.

    Property response:

    Dear Guest, Many thanks for having taken the time to review your stay. We appreciate you taking the time to reflect on your stay at Pullman Stuttgart Fontana. Our team takes great pride in delivering attentive service, particularly through our restaurant staff's warm hospitality. The culinary team will be pleased to know their efforts to create memorable dining experiences resonated so positively during both main meals and breakfast service. Regarding the technical aspects of your stay, we acknowledge the importance of reliable amenities and are currently implementing network infrastructure upgrades scheduled for completion mid-2025. Our maintenance protocols have been reinforced to prevent future occurrences of the bathroom functionality you experienced. Finally, we're delighted our strategic location near Vaihingen station provided convenient access to Stuttgart's attractions. The direct S-Bahn connections truly make exploring the city effortless for our guests. Kind regards, Management Team Pullman Stuttgart Fontana

    Dear Guest, Many thanks for having taken the time to review your stay. We appreciate you taking the time to reflect on your stay at Pullman Stuttgart Fontana. Our team takes great pride in delivering attentive service, particularly thro… Show more

    Pullman Stuttgart Fontana
    16 August 2025
  • Jacqueline

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    Phelim

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
  • Ayaz

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    They have friendly, helpful employees. I would like to thank each and every one of them, especially Mr. Eren.

    Property response:

    Dear Sir, Thank you for taking the time to review your recent stay. Your recognition of our team's hospitality brings us great joy. We are particularly touched by your acknowledgment of Mr. Eren's contributions to making your stay memorable. The comfort of our accommodations combined with our devoted personnel creates the welcoming atmosphere we strive to maintain for all our guests. We look forward to a return visit from you in the future. Best wishes, Management Team Pullman Stuttgart Fontana

    Dear Sir, Thank you for taking the time to review your recent stay. Your recognition of our team's hospitality brings us great joy. We are particularly touched by your acknowledgment of Mr. Eren's contributions to making your stay memora… Show more

    Pullman Stuttgart Fontana
    28 July 2025
  • Robert

    Reviewed: 19 July 2025 · Stayed in June 2025

    Verified review
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  • Hamid

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review
  • Neoklis

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Quick check in and out. Very clean room 👌 😍 👍 And perfect restaurant with reasonable prices!

    Property response:

    Dear Neoklis, thank you for taking the time to share your experience. We are delighted that your stay at Pullman Stuttgart Fontana met your expectations. The swift check-in process allowed you to settle in smoothly, while the well-maintained accommodations provided the perfect backdrop for your visit. Our culinary team takes pride in crafting delectable dishes at reasonable prices, and your appreciation of their work means a great deal to us. The dedication of our staff members shines through in every aspect of service delivery, from maintaining immaculate spaces to ensuring guest comfort throughout the premises. We look forward to welcoming you back for another pleasant stay. Best regards, Management Team Pullman Stuttgart Fontana

    Dear Neoklis, thank you for taking the time to share your experience. We are delighted that your stay at Pullman Stuttgart Fontana met your expectations. The swift check-in process allowed you to settle in smoothly, while the well-ma… Show more

    Pullman Stuttgart Fontana
    20 July 2025
  • 7.0 Good
    Silvia

    Reviewed: 8 July 2025 · Stayed in April 2025

    Verified review
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  • Basiru

    Reviewed: 5 July 2025 · Stayed in April 2025

    Verified review
  • Liwu1

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review
  • Curtis

    Reviewed: 1 July 2025 · Stayed in May 2025

    Verified review
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  • Nishant

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    Everything is good about this hotel, breakfast is excellent, it’s located right next to train station.

    Everything was good

    Property response:

    Dear Sir, Thank you for taking the time to share your experience with us. We are delighted to read about your wonderful stay at Pullman Stuttgart Fontana. Your perfect ratings across all aspects truly warm our hearts. The morning feast prepared by our culinary team appears to have met your expectations, and we are pleased that our prime position next to Vaihingen train station enhanced your stay. Your appreciation of our facilities, accommodations and service standards reflects the dedication our team puts into creating memorable experiences for our guests. We would be honored to welcome you back for another delightful stay. Kind regards, Management Team Pullman Stuttgart Fontana

    Dear Sir, Thank you for taking the time to share your experience with us. We are delighted to read about your wonderful stay at Pullman Stuttgart Fontana. Your perfect ratings across all aspects truly warm our hearts. The morning feast … Show more

    Pullman Stuttgart Fontana
    2 July 2025
  • Wes

    Reviewed: 20 June 2025 · Stayed in May 2025

    Verified review

    Clean, practical, well located and great service

    The bed wasn't the most comfortable

    Property response:

    Dear Wes, we appreciate that you took the time to share your experience with us. We are delighted that your experience at Pullman Stuttgart Fontana left such a positive impression. Our dedication to maintaining immaculate premises and delivering exceptional hospitality seems to have resonated with your expectations. The practical amenities throughout our establishment enhance the comfort of our guests' stays. We regret that the mattress did not provide the comfort level you anticipated. Our team is always at your disposal to offer alternative solutions, including our selection of specialized pillows to enhance your rest. Finally, we are pleased that you enjoyed our prime position, which offers convenient access to various city attractions and transport connections. We hope to welcome you back in the future for an improved stay. Kind regards, Management Team Pullman Stuttgart Fontana

    Dear Wes, we appreciate that you took the time to share your experience with us. We are delighted that your experience at Pullman Stuttgart Fontana left such a positive impression. Our dedication to maintaining immaculate premises an… Show more

    Pullman Stuttgart Fontana
    2 July 2025
  • Suman

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review

    Initially key was given to a room at checkin where already one person was there in the room. Last day all lifts were non operational

    Facilities and checkin

    Property response:

    Dear Mr. Suman, Thank you for taking the time to share a review of your recent experience. We are delighted our location near Vaihingen station offered convenient access to Stuttgart’s attractions. However, we regret that certain aspects of your stay did not meet expectations. Our renovated facilities, including rooms and common areas, are designed to ensure comfort, and we apologise for any inconvenience experienced. We appreciate your understanding regarding the temporary lift maintenance during your departure and are glad your arrival experience was addressed promptly. Rest assured, we are reviewing our procedures to ensure that this experience is not repeated. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Management Team Pullman Stuttgart Fontana

    Dear Mr. Suman, Thank you for taking the time to share a review of your recent experience. We are delighted our location near Vaihingen station offered convenient access to Stuttgart’s attractions. However, we regret that certain aspects … Show more

    Pullman Stuttgart Fontana
    2 July 2025
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  • Ntui

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review
  • Fe

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review

    The hotel was not even enough for score 1, the time we arrived the key not working so everytime we go out and go inside we should get someone from the reception to open our rooms for, . We never get a key for ourself, the elevator is damage only 1 elevator is working whicb take us 40 mins waiting, the room is so hot aircodition is not working at all.. water from the shower alwaya dropping. The worst hotel ever.

    Property response:

    Dear Fe, Thank you for taking the time to provide your honest feedback. We sincerely apologise that your stay did not meet your expectations. Our maintenance team has been notified about the concerns you experienced with the room access system and temperature control unit and we are happy to inform that these matters have already been rectified. During your stay with us, we unfortunately experienced an unanounced interface downtime leaving our front desk team unable to produce room keys. They then used our master keys to let guests into their rooms. We apologize sincerely for this and would like to reemphasise that we did our best in this moment, as we could have not anticipated such a defect. The matter with the water fixtures has also been addressed. While we currently have two operational elevators serving our guests, we are pleased to inform you that a complete modernisation of our elevator system will be completed by the end of this quarter. Our front desk team remains available around the clock to promptly address any discomfort our guests may experience during their stay. We take great pride in maintaining high standards of service, and your experience is not representative of the quality we consistently deliver to our guests. We hope we can provide you with an improved stay in the future. Kind regards, Management Team Pullman Stuttgart Fontana

    Dear Fe, Thank you for taking the time to provide your honest feedback. We sincerely apologise that your stay did not meet your expectations. Our maintenance team has been notified about the concerns you experienced with the room access s… Show more

    Pullman Stuttgart Fontana
    2 July 2025
  • Rapar

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review
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  • Sathyanarayanan

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review

    Good

    Good

    Property response:

    Dear Mr Narayanan, Thank you for this positive review of your experience. We are delighted that your stay at Pullman Stuttgart Fontana exceeded your expectations. It brings us great satisfaction to know that you appreciated our pristine accommodations, exceptional service standards and prime location next to Vaihingen train station. Our dedicated team works tirelessly to maintain the highest levels of comfort and cleanliness throughout our recently renovated property, ensuring excellent value for our cherished guests. We look forward to welcoming you for another pleasant stay. Best wishes, Management Team Pullman Stuttgart Fontana

    Dear Mr Narayanan, Thank you for this positive review of your experience. We are delighted that your stay at Pullman Stuttgart Fontana exceeded your expectations. It brings us great satisfaction to know that you appreciated our pristine … Show more

    Pullman Stuttgart Fontana
    13 June 2025
  • Ivan

    Reviewed: 6 June 2025 · Stayed in April 2025

    Verified review
  • Aurelio

    Reviewed: 3 June 2025 · Stayed in June 2025

    Verified review

    The lady with gray hair in the restaurant is just despicable. I’m a guest over 10 years in this hotel and never was so mistreated by the restaurant staff, starting with this lady that was most interested in confronting the guests than make her job in a proper and polite manner

    Property response:

    Dear Aurelio, Thank you for taking the time to share your review. We are deeply sorry that your stay did not fully meet your expectations. As a valued guest who has chosen our establishment for over a decade, your recent experience with our team member in the restaurant is particularly concerning. Our associates are committed to delivering exceptional service, and we regret any unpleasant interactions you encountered. The team remains available around the clock to ensure your comfort and address any concerns promptly during your stay. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Management Team Pullman Stuttgart Fontana

    Dear Aurelio, Thank you for taking the time to share your review. We are deeply sorry that your stay did not fully meet your expectations. As a valued guest who has chosen our establishment for over a decade, your recent experience wit… Show more

    Pullman Stuttgart Fontana
    16 June 2025
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  • Olivier

    Reviewed: 2 June 2025 · Stayed in May 2025

    Verified review
  • Sureboi

    Reviewed: 1 June 2025 · Stayed in June 2025

    Verified review
  • Karst

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review
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  • Robyn

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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