Luisenstr. 42, Friedrichstadt, 40215 Düsseldorf, Germany
#179 of 195 hotels in Düsseldorf
Guests' ChoiceBased on 403 hotel reviews
6.9Cleanliness
7.2
Comfort
7.2
Location
8.4
Facilities
6.9
Staff
8.2
Value for money
7.4
Free WiFi
8.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 19 August 2025
Daniel
IrelandHotel room was a bit dated and smelt like cigarette smoke. I travelled during a heatwave and the AC wasn’t powerful
Room was really nice, bathroom was clean and great water pressure.
Stayed in August 2025
Reviewed: 22 July 2025
Jan
United KingdomQuilt small Pillows uncomfortable Poor lighting Light shone through the door Noisy next to lift Coffee not replenished Stains on the carpet
Location Breakfast was good
Stayed in July 2025
Reviewed: 22 July 2025
Luca
LuxembourgThere was no power outlet next to the bed
The late check in
Stayed in July 2025
Reviewed: 8 July 2025
Claudiu
RomaniaA bit overdated, there were stains of ketchup in the room, could do more cleaning. Noisy and strange people outside the hotel
Good location, easy check-in, comfy beds
Stayed in July 2025
Reviewed: 4 July 2025
Ursula
United KingdomNothing …it’s a basic so reflective of value
The staff were ever so friendly and helpful
Stayed in June 2025
Reviewed: 9 May 2025
Abubakartariq
PakistanHouse keeping after 2 days This is ridiculous
Clean but services not good
Stayed in April 2025
Reviewed: 7 May 2025
Mónica
NetherlandsThere is no mini fridge. I'm not sure if there are rooms that include it. The whole place is a bit run down, the rooms too seem in need of maintenance but for the price point, it is acceptable. The wifi password is written down, and the handwriting was difficult to understand. Perhaps upon check-in, they can say what it is supposed to be (e.g., letters or numbers, capital or lower case).
The place is a short ~15-minute walk to the train station or 8 minutes if you take the tram. The bed was very comfortable and above my expectations for the price. The room was stocked with basic amenities like towels and the combined shower and body gel. Also, instant coffee and tea.
Stayed in May 2025
Reviewed: 22 April 2025
Bertram
Germanytv didn‘t have some channels, shower with curtain is something I don’t like at all.
quiet room with good and comfy bed
Stayed in April 2025
Reviewed: 13 April 2025
Brian
United KingdomLocation, value for money
Well stocked continental breakfast. Very friendly staff
Stayed in April 2025
Reviewed: 8 March 2025
Michael
United KingdomShower was very slow and had limescale around the nosle
The beds very comfy Quite
Stayed in March 2025
Reviewed: 4 January 2025
Liubchenko
UkraineThe staff isn’t always at the bar, the ring doesn’t work, so I couldn’t drink coffee in the morning. There wasn’t a bottle opener at the bar either, so I couldn’t open a bottle of wine. The view of the window isn’t beautiful.
I liked the bathroom with a bath and the nice bedroom. The room ist clean and cosy. The woman checking the rooms is very nice and understanding. The hall is modern and looks stylish.
Stayed in January 2025
Reviewed: 10 December 2024
Tanya
IrelandRooms need updating. Extra pillows and blankets could be provided. We paid for breakfast for 2 days. Lady on reception told us breakfast finished at 11. Second day we went for breakfast at 10.05 and room was locked. Nobody around and no sign of breakfast been served at all that morning. We went to reception to enquire.. Only to be greated by the most abnoxious and rude employee. The way he spoke to me was very unproffesional and in no way to speak to a paying guest. Manager did refund us the breakfast fee for that day. It would put me off ever coming back.
I booked to stay at this hotel with my mam as it was close to the xmas markets. Bed was comfortable. Staff were mostly friendly and professional.
Stayed in December 2024
Reviewed: 28 October 2024
Shanan
Romanianothing.
good like usual.
Stayed in September 2024
Reviewed: 7 October 2024
David
IrelandN/a
The double bed was excellent
Stayed in October 2024
Reviewed: 30 August 2024
Leanne
Netherlands-
nice and clean
Stayed in August 2024
Reviewed: 24 August 2024
Stephan
GermanyGood value for money. Excellent location. Much quieter than expected given it's in the city center. Friendly and very helpful staff. Simple but very useful furniture.
Stayed in August 2024
Reviewed: 22 August 2024
Adil
Maltanot clean
location only
Stayed in August 2024
Reviewed: 13 August 2024
Yann
IrelandCan't really complain to be honest. Had everything we needed.
Staff were nice and helpful. Great location. Next to tram/bus. Lots of places to eat locally. Supermarkets and kiosks all nearby. About a 20 minute walk to lively Altstadt which is full of bars/food and just down right lively really. It's also the main tourist area. Not a far walk either to the central bus station/train station. Lastly, not far from little Tokyo either.
Stayed in July 2024
Reviewed: 7 August 2024
Stuart
United KingdomFriendly quiet are
15 mins each way to train station and pubs alt strasse
Stayed in August 2024
Reviewed: 28 July 2024
Hamed
Germanythe pillows were so baaaad
:)
Stayed in July 2024
Reviewed: 27 July 2024
Marit
NorwayYou could tell that the room was a bit old and had a few
The room was very big and comfortable. The breakfeast was really good! Can recommend this hotel if you want to explore the city, the location was perfect.
Stayed in July 2024
Reviewed: 23 July 2024
David
United KingdomDoor card system never worked we had to change access card six times
Friendly staff good breakfast and good location
Stayed in July 2024
Reviewed: 22 July 2024
Mats
GermanyThe room was very small and hadn‘t many Sockets and not all of them worked. The WiFi didn‘t worked and you could see some signs of use in the bathroom. The bath tub had cracks.
It’s near the central station (10 min walk) and you have a good public transport connection.
Stayed in July 2024
Reviewed: 15 July 2024
Safc1973
United KingdomNothing
Stayed here for euro matches. Great location. Great value for money Friendly staff
Stayed in July 2024
Cologne, Germany
Santa Flavia, Italy
Dubrovnik, Croatia
Sarvisé, Spain
Rotterdam, Netherlands
Wólka Kosowska, Poland
Batticaloa, Sri Lanka
Portinho da Arrábida, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content