8.4

Reviews of Gemütliches und Modernes Apartement in Grünen Top-Lage Münster

1 Boeselagerstraße, 48163 Münster, Germany

  • Mukesh

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review

    It had everything that you need for a short stay like fully equipped kitchen. Apartment is on the ground floor and private parking right in front of the entrance. Balcony overlooking garden.

  • Ashraf

    Reviewed: 19 November 2024 · Stayed in September 2024

    Verified review
  • Patrycja

    Reviewed: 27 September 2024 · Stayed in September 2024

    Verified review

    The apartment looked just like on the photos. it had a nice balcony (which was loud due to highway)

    We brought as much order as we could while being in Munster on work duties. This was the first time I've had a cleaning lady complain that we left a mess - I understand that it is the renter's responsibility to ensure that they do deep cleaning after guests. We separated the used towels from the clean ones, took bedsheets off, cleaned the tables and did a lot of things that you don’t do in the hotels. Also put bottles in a separate bag. If the owners don't like the fact that it's an overnight service on booking, and we stayed there 5 nights, it's better to rent the apartment for a longer period of time to regular tenants, and not to deal with receiving international guests who are at work and will not be engaged in thorough cleaning and vacuuming of the apartment. And the cleaning is included in the price!! Also, the coffee machine was not cleaned well when we arrived, and some bed sheets were still moist. We also didn’t like the impersonal texts all the time such as- keep your car to the line. This could have been told in a nice way when we parked after 400 km of driving. This all made us feel, along with the text message on how the cleaning lady is unhappy with the state of apartment on the next day that we are inferior tenants, not guests. If you come on a working trip better choose hotel

    Property response:

    Thank you for taking the time to leave a review. We are sorry that your stay did not meet your expectations. As hosts, we place great importance on ensuring our guests feel comfortable, and we always strive to keep our apartment in a very clean and welcoming condition. We have taken note of your comment regarding the cleanliness after your stay. We regret that this situation caused any misunderstandings. In the nearly 10 years that we have been renting out vacation apartments, we have always ensured that our guests find a clean and tidy accommodation. However, after your departure, our cleaning staff found the apartment in a condition far beyond the usual standards, which unfortunately prompted us to address the matter. Of course, the final cleaning is included in the rental, but we do expect the apartment to be left in a condition that reflects basic respect for the property. We appreciate your feedback, as it helps us to further improve our service, and we hope that despite these discrepancies, you had a pleasant time in Münster. Best regards, H.S

    Thank you for taking the time to leave a review. We are sorry that your stay did not meet your expectations. As hosts, we place great importance on ensuring our guests feel comfortable, and we always strive to keep our apartment in a very c… Show more

    Gemütliches und Modernes Apartement in Grünen Top-Lage Münster
    30 September 2024
  • See the property
  • Tracey

    Reviewed: 24 October 2022 · Stayed in October 2022

    Verified review

    Had a lovely 3 days here

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