Well.. we were warned about the toilet and shower flushing noise, but I did not quite imagine the choir of people flushing their toilets all.around the building. Though, we did eventually got used to it and we managed to sleep. The bigger problem, for me was the fact that the sheets seemed to be ... if not dusty, then something. The blanket under the cover had a blood stain, and the towels in the bathroom, had holes in them. Also ... the room had a view to the interior of the building, so be careful to check that if you are looking for a room with a view. Of some sort.

The location is wonderful. Right close to the river and the boat station. The view is also gorgeous. The restaurant located at the last level is a huge plus, as you can have a first row seat to probably one of the best views in Hamburg. The room had a good size and there was a kettle and tea ready to he used.

Stayed in August 2025

Rooms don’t have ac

The location, the view

Stayed in August 2025

No air conditioning in the room.

Fantastic location and beautiful building.

Stayed in July 2025

No air con - the only negative

Great character, smart, clean, very friendly staff

Stayed in June 2025

Light is motion sensor only for bathroom, so bright if middle of night. Room could get very warm.

Style and location were good.

Stayed in June 2025

Hotel bar/restaurant working hours could have been longer. Also, you should really advertise the view. Could make a real attraction place there!!

Would have loved a room with a view. Otherwise, the place was well designed, clean, staff was pleasant.

Stayed in June 2025

Reception at the top floor! Always irks me but well that's also one of the reasons I remember GINN Hamburg! Bathrooms can feel bit cramped but its fine

Breakfast has a decent spread with multiple options to suit different individual tastes. Staff was helpful and speaks fluent English and Deutsch. Rooms have nice views of the harbor yet are relatively quiet. Bathrooms are compact but functional and elegant.

Stayed in June 2025

Very small parking Spaces, and annoying that you have to Call someone everytime you have to Enter the parking garage

Nice sea view from the room, nice bed

Stayed in June 2025

I didn’t see any staff for the entirety off my stay. I’d describe it more as a modern boarding house rather than a hotel. All doors open by key codes which proved to be very difficult to operate. When I arrived the steps up to the entrance were blocked by drinking concert visitors.

Nice modern hotel at harbour side location

Stayed in June 2025

View was not on river like I ask ? 🤷🏻‍♂️

Breakfast was delicious

Stayed in March 2025

N/a

View and location

Stayed in December 2024

Toilet/water discharge very noisy (similar to airplane)

Location Breakfast View from restaurant Friendly staff Parking options Interesting decoration in uncommon building

Stayed in December 2024

I got a room next to the main road, and since the windows are very thin, I could hear every single passing car. I was given four pairs of earplugs, and I couldn’t get through the second night without them. The noise from the road was really loud and went on nearly all night. The second somewhat unpleasant experience was parking at the hotel, which is very challenging for SUV vehicles. (However, the hotel does warn about this, so it didn’t come as a surprise to me.) You have to move two cars on dollies just to have a chance to park. On the other hand, there’s another outdoor parking lot nearby, though the staff there didn’t speak English. (This second parking lot is not part of the hotel.)

The location by the water was really nice. The staff was very helpful. The entire hotel was clean and pleasant. The food in the restaurant was very good. So I can highly recommend this hotel, but make sure you get a room with a view of the water and on the side of the building away from the road.

Stayed in October 2024

Our room had a perfect view of the Elbe and the harbor.

Stayed in October 2024

A bit noisy water drain system, a bit small room. Not critical. But critical: very poor wifi in room and no mobile data reception (2nd floor). Had to go to lobby to phone by mobile data, because wifi is bad there too.

Technically very good, very good light switches and lamps set up, warm water immediately, TV, etc. General stylish design of lobby, corridors, room. Location on the river, not far from center, 20-30 minutes of nice walk.

Stayed in October 2024

The room was like in the prisons.asked for a room with Elbe’s view and received a dungeon.

Staff parking and breakfast.

Stayed in September 2024

N/A

We enjoyed our stay. Will will use the hotel agai.

Stayed in August 2024

We didn’t particularly enjoy the meal in the restaurant out on the Terrasse. Was poor quality meals.

Nice clean Room, the friendly and helpful reception, good Location was all to our liking.

Stayed in August 2024

Room insulation and noise

Stayed in July 2024

Could be useful to have some cheap room slippers to use.

Nice location, room was super comfortable. Good toiletries. Super easy check in and check out.

Stayed in July 2024

Could hear some noise from the adjacent rooms, but that’s to be expected.

I opted for a room with a view on the water and it was totally worth it. The location was perfect and the facilities and the decor are nice and modern.

Stayed in July 2024

There were no good beds, I got a lot of pain in my back after my stay. There was also no air conditioning, which was very bad when it was 30 degrees. A small fan didn't help much.

It was great rooms, clean, nice staff. It was incredibly good breakfast and drinks in the bar in the evening.

Stayed in June 2024

The hotel room was really warm. It was hard to relax at night.

I loved the style of the Hotel. The people where very nice.

Stayed in June 2024

The location is fantastic. Very close to promenade and cruise terminal.

Stayed in June 2024