Reviews of Hotel Grüner Baum
Kreuznacherstr. 33, 55559 Bretzenheim, Germany
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Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewDecent beds. Cozy restaurant.
Unfortunately the hotel owner did not know we were coming, because he didn't have access to his pc. We were given a room, but a baby cot couldn't be arranged at short notice. No card payments available.
Please excuse the inconvenience. The reception has been renovated over a long period of time, hence the hiccups with the PC and card reader. Which actually isn't a problem since you had already paid for your rooms in advance. We still hope to be able to welcome you back to our house. Your Green Tree team
Please excuse the inconvenience. The reception has been renovated over a long period of time, hence the hiccups with the PC and card reader. Which actually isn't a problem since you had already paid for your rooms in advance. We still h… Show more
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewReviewed: 14 October 2023 · Stayed in October 2023
Verified reviewTypical German B&B offerings.
Shower was tiny.
Reviewed: 24 July 2023 · Stayed in July 2023
Verified reviewFriendly and helpful staff, particularly Raymond. Quiet location with plenty of parking. Nice restaurant attached - great value.
No one present at hotel when we arrived but sorted out by phone.
Reviewed: 17 November 2022 · Stayed in October 2022
Verified reviewReviewed: 8 September 2022 · Stayed in September 2022
Verified reviewGood sized room - nice with our own balcony. The managers wife was very nice and helpful
Very rude manager who amongst others argued with us when we told we could not connect to the internet via the hotel wifi from our room (we are working with IT professional :-). Further the breakfast was very poor and not inviting. Breakfast should be served from 0800 am on weekends, but the breakfast-room was still locked when we got down at 0800. Went for a drink in the attached pub/kneipe in the evening and discovered that they don't take any other payment then cash.......we rarely travel with any cash so this was tricky..,
Based on our experience, our organic breakfast is adapted to the frequent consumption wishes and needs of our guests. This is how we reduce leftovers; but no guest has to go home hungry. One question will be enough. 16 MBit Up- and Downstream is a good connection speed for a German Wifi but as you told us not in Norway. It is a pity that our performance did not meet your expectations. We would have loved to help you connecting to our Wifi what you have declined. In general, we recommend using our QR code to connect to our WiFi, so typos are reliably avoided. A personal note: in over 20 years of professional experience, noone has rated me as "very rude". I reject this personal criticism as inappropriate. Even inappropriate guest behavior is treated in a friendly and positive way as the harvard negotiation scheme suggests it, even if a illigitimate discount will be denied.
Based on our experience, our organic breakfast is adapted to the frequent consumption wishes and needs of our guests. This is how we reduce leftovers; but no guest has to go home hungry. One question will be enough. 16 MBit Up- and Downstre… Show more