No freezer compartment in the fridge, no air con or fans to cool the apartment down.

To be fair, the staff let us check in early which was good of them. I wouldn't describe them as polite though.

Se alojó en julio de 2025

The communication with the hosts was extremely poor. We did not receive any information about collecting the keys, you have to arrive to see a note on the door that the reception is further down the road in the luxury hotel. It would have not harmed to get a short message via booking with the instructions. There is a Nespresso coffee machine in the room, but no capsules. We did not like to blankets of the bed, they had a rubber-like texture and were quite loud and not transmitting moisture. The 4-Bedroom is a little dark and small. The two-bedroom appartments are more spacious. However, there was no place to sit and relax - only chairs and the bed (no couch), this would have been nice.

The location was very good, walking distance to the main street with some restaurants also close to a supermarket. Good for starting small hikes around the town. The design of the rooms was nice, the bathroom was modern and clean. Good shades to keep the rooms dark.

Se alojó en junio de 2025

You have to drive to a nearby hotel to check in. The lady at the checkin was very rude. Check in btw is in a upperclass hotel, so I guess as we only had an apartment she was looking down on us. She told us, we do not have a parking spot (even though we had an apartment booked with parking), and she was wrong our apartment came with a parking spot (they are numbered) but so we started in our weekend not very welcomed and very surprising as we only arrived and were welcomed rude. "Gastgeber of the year" hard to believe if other people act like this lady. trash can was broken, there was no cuttlery for two people to have a meal and for this price i would at least expect 2 capsules of coffee and 2 tea bags.

very modern, spacious and pretty quiet - even directly at the street in the same level apartment. very clean ans very nice location for a long hiking weekend. the lady at checkout just said 2 sentences but was friendly (not like the checkin one)

Se alojó en noviembre de 2024

The key here is that we felt and were treated differently as booking.com customers than hotel guests booking directly. We would have expected better customer service and care in such a place. The issue was that we booked a 2 bedroom apartment via booking.com rate. However, when we arrived, without informing us, we were checked into a one bedroom apartment and charged the hotel rate. The price we paid at check-in was very similar so we didn't question it. We only realised when we got to the apartment which is 300m away from the reception. No one took us there to check if everything was ok. As we only stayed 2 nights we didn't raise this straight away but thought to mention at check out as poor business ethics, and a customer service improvement opportunity. Customer service because they didn't inform us about this or why we had been put nto a different apartment. Poor business ethics because the apartment that we had booked at a booking.com rate (2 bedroom) was rented to someone else, presumably at higher hotel rate. And although we were downgraded to a smaller apartment, we paid more at hotel rate than the booking.com rate we booked for the 2 bedroom apartment. When raising this we were confronted with an argumentative manager rather than somebody who would acknowledge they made a mistake by charging us the wrong rate or checking us in the wrong apartment. At least an apology would be basic customer service. Instead we had someone rather aggressive repeating the same loop, over and over again to raise it with booking.com when they were the people who made the mistake in the first place. The guesthouse whilst high spec and including cooking facilty, does not cater well to people actually wanting to cook. There are only enough plates,cutlery for people occupying (e.g 2 of each).1 binliner and for the coffee machine we would have expected at least 1 pod per person on arrival based on price. That way we would have also known which ones to buy.

The guesthouse itself is very clean and the bed is very comfortable. A high spec place to stay in a beautiful location.

Se alojó en agosto de 2024

Cooking and eating untensils are limited. 2 forks, 2 spoons etc per apartment

The studio apartments are really spacious, clean and in great condition.

Se alojó en agosto de 2024

Better indication of where to check in for those arriving after dark

Se alojó en octubre de 2023

I rang to explain I had a broken foot and could climb the small mountain up to the hotel. They just hung up the phone and wouldn't answer when I tried to call back. Air conditioning would be nice for the summer... applies to most of Germany though ;)

Se alojó en agosto de 2023

I had seen previous reviews of the apartment, so I wasn’t surprised about the limited kitchenware - it is really very basic, literally minimalist. For reference for future guests: there’s 2 of: plates, glasses, cups, cutlery; 1 pan, 1 pot, that’s all. Not even a toaster… Ah, at least there’s a Nespresso coffee machine, so life can be maintained :) - Info about taxes that add to the price is not transparent. Not even receptionists knew very well what or why they were charging me… - Information about how to get the key and check in could have been clearer in advance. (You have to go 400 m on the same street to Felsenland Resort)

Comfortable, clean, location is great.

Se alojó en agosto de 2023

A stay together with my 7 years old grand-doughter in an 1-room-apartement made the evenings a little difficult. Maybe I didn't realize, that it's an 1-room-apartment. Not very comfortable are the pillows. ALL lights on or ALL lights off in the apartment is not really up to date. I had expected a bit more equipment in the kitchen.

The location is modern, everything was clean and comfortable. Enough room for the luggage. For 2 adults it's a very nice place to stay. You have many options around Dahn, even for adults as for children.

Se alojó en agosto de 2023

Absolutely horrendous pillows on bed lead to little sleep believe it or not.

Nice apartment and facilities

Se alojó en agosto de 2023

could not open the door! lack of small things like a welcome pack, tea towel or sone sort of cloth for the kitchen area

very

Se alojó en abril de 2023

There was really nothing I didn't like.

This was such a great stay. The apartment had a nice view They were very clean. They had the bare necessities in the kitchen , but we mostly only had breakfast. For a few days of hiking a great place to stay.

Se alojó en julio de 2025

Check in was a bit awkward.

Very nice room with new amenities.

Se alojó en julio de 2025

The price/performance was not satisfactory. The price was double the price of guest houses we stayed in the region and this price was even without breakfast. Checkin was confusing, it was 400-600m away in another seemingly larger hotel, and no self-checkin was available. The given room was EG6 which may be the worst located as it is in the back looking at the car park and there is a huge fan at the entrance. The apartment entrance and terrace had almost no charm. One of the rooms were very warm. Suggestion: For a group, it might be good to include at least games and some basic kitchen utilities. For instance, there was no tea or coffee.

The location waa veey nice and pleasant. Bed was comfortable and the interior was modern. Apartment was extra spacious. Most importantly the frontdesk workers were very friendly! They had a sofa in the living room which is cool for a friend group (although the sitting area was small for 4 people)

Se alojó en junio de 2025

No lift available (the room was in the first floor). No English speaker at the reception. The reception is somehow far from the apartments location (400m).

The apartment was well equipped, comfortable and clean. The area is peaceful and there is a parking spot per room.

Se alojó en mayo de 2025

Every thing is perfect and there is nothing one can complain. It will be over 100% if guest is allowed to use the spa facility of the wonderful hotel nearby owned by the same owner of the apartments.

Se alojó en noviembre de 2024

The Receptionist and the diner place

Welness

Se alojó en octubre de 2024

No elevators

Very clean modern and new facilities

Se alojó en julio de 2024

Nothing

Very nice, modern and spaceful guesthouse.

Se alojó en marzo de 2024

Alles is gut 👍

Se alojó en abril de 2023

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Se alojó en noviembre de 2024

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Se alojó en diciembre de 2023

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Se alojó en agosto de 2023

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Se alojó en agosto de 2023