H2 Hotel ベルリン-アレクサンダープラッツのクチコミ 宿泊施設が料金、施設・設備、サービスなどを業界基準と比較し、自己申告したランクです。宿泊施設を選ぶときの参考にしてください！

Dear Hitomi, Thank you for your good rating and kind feedback. Great to know that you enjoyed your time with us and appreciated our conveniences. However, we would like to take the opportunity and apologize for the mentioned issues with your bathroom and the resulting discomfort. Please be informed that you always have the possibility to change your room in case our maintenance team cannot fix the default immediately. As a matter of course we will get them to check on it straight away and during a future visit we would like to even improve your impressions. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Hitomi, Thank you for your good rating and kind feedback. Great to know that you enjoyed your time with us and appreciated our conveniences. However, we would like to take the opportunity and apologize for the mentioned issues with y… もっと見る

Dear Yo, Thanks a million for sharing your lovely feedback with us and our future guests. How nice to know that your stay experiences met your expectations and that you found our super central location to be very convenient for exploring Berlin. Hopefully we can welcome you back again someday for another wonderful time. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Yo, Thanks a million for sharing your lovely feedback with us and our future guests. How nice to know that your stay experiences met your expectations and that you found our super central location to be very convenient for exploring B… もっと見る

Dear Yo, Many thanks for your awesome rating and kind words. We are delighted that your stay at our modern hotel was associated with such fantastic impressions and our super central location highly appreciated. Please come back soon for another memorable time with us in the heart of Berlin. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Yo, Many thanks for your awesome rating and kind words. We are delighted that your stay at our modern hotel was associated with such fantastic impressions and our super central location highly appreciated. Please come back soon for an… もっと見る

Dear Aki, We deeply regret that we could not win you with the modern comfort and great amenities our H2 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our top priority, and we work hard each day to meet our quality level. Therefore, we are very sad not to have reached your expectations and we are sorry for mentioned inconveniences. As a matter of course we will forward your feedback to our colleagues in charge. Hopefully you will give us another opportunity to change your point of view during a future stay. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Aki, We deeply regret that we could not win you with the modern comfort and great amenities our H2 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our top priority, and we work hard each day … もっと見る

Dear Risako, Thank you very much for taking the time to share your impressions with us. We are delighted that you enjoyed our breakfast buffet and that you appreciated both the cleanliness and the proximity to the train station. At the same time, we regret that the limited selection of restaurants in the area and the lack of a refrigerator in the room affected your stay. We have taken note of your feedback regarding the room furnishings. It's great to hear that the location, the value for money, the comfort, and our team have remained in your best memories. Your comments help us to further improve our service. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

Dear Risako, Thank you very much for taking the time to share your impressions with us. We are delighted that you enjoyed our breakfast buffet and that you appreciated both the cleanliness and the proximity to the train station. At the sa… もっと見る

Dear guest, Thank you for your review! We’re glad to hear that you enjoyed the comfort of the room, the breakfast buffet, and our friendly staff. Nevertheless, we apologize for the lack of amenities in your room. We will take your feedback into account to improve our services and we hope to welcome you back soon! With kind regards, Your H-Hotels Team, Chiara Morano - Online Reputation Manager

Dear guest, Thank you for your review! We’re glad to hear that you enjoyed the comfort of the room, the breakfast buffet, and our friendly staff. Nevertheless, we apologize for the lack of amenities in your room. We will take your feedb… もっと見る

Dear Kahono, Thank you for your recent stay and kind feedback. Good to know that your time with us was pleasant and our conveniences appreciated. We would be happy to inspire you even more during a future visit and hope to meet again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Kahono, Thank you for your recent stay and kind feedback. Good to know that your time with us was pleasant and our conveniences appreciated. We would be happy to inspire you even more during a future visit and hope to meet again somed… もっと見る

Dear Masubuchi, Thank you for choosing our hotel for your recent trip to Berlin and for giving us a kind feedback. We are happy to know that you enjoyed a pleasant stay and appreciated our conveniences. However we apologize for the forgotten bottle in your room and we will forward your meaningful notes to our colleagues from the housekeeping to avoid further occurrences. Please come back again someday and allow us to fully persuade you of our excellent hospitality. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Masubuchi, Thank you for choosing our hotel for your recent trip to Berlin and for giving us a kind feedback. We are happy to know that you enjoyed a pleasant stay and appreciated our conveniences. However we apologize for the forgott… もっと見る

Dear Kazuhiko, Thanks a million for sharing the positive impressions of your recent stay with us and our future guests. It was our pleasure to have satisfied your expectations as we love giving our very best to provide excellent service and create wonderful experiences for everyone staying. Please visit us again soon for another delightful time. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Kazuhiko, Thanks a million for sharing the positive impressions of your recent stay with us and our future guests. It was our pleasure to have satisfied your expectations as we love giving our very best to provide excellent service an… もっと見る

Dear Yoichi, Thank you for sharing a kind review which reflects the mostly positive experiences of your stay with us. Please be informed that at our reception we do have a high number of deposit boxes for our guest's valuables to be used 24/7 and free of charge. Next time please just ask us for a kettle to take up to your room and come back again someday for an even more delightful time. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Yoichi, Thank you for sharing a kind review which reflects the mostly positive experiences of your stay with us. Please be informed that at our reception we do have a high number of deposit boxes for our guest's valuables to be us… もっと見る

Dear Kimiko, Thank you for taking the time to review your recent stay at our H2 Hotel. We are very sorry that we couldn’t convince you of our usual great service features and we deeply regret the lack of tidiness in your room. The satisfaction of each guest is our highest priority and we work hard every day to meet our quality level. Please rest assured that your opposite experiences aren't part of our usual standard and won't be tolerated as well. Therefore we will hold an appropriate consultation with our housekeeping team to improve their attention and to make sure faultlessly cleanliness is given at all times. Hopefully you will give us another opportunity to be your host as we would like to prove our common excellent hospitality in every way. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Kimiko, Thank you for taking the time to review your recent stay at our H2 Hotel. We are very sorry that we couldn’t convince you of our usual great service features and we deeply regret the lack of tidiness in your room. The satisfa… もっと見る