Comentários de H4 Hotel Berlin Alexanderplatz Esta classificação é o resultado da comparação deste alojamento com o padrão da indústria em relação a preço, comodidades e serviços oferecidos. É uma autoavaliação feita pelo alojamento. Utilize a classificação para o(a) ajudar a fazer a sua escolha!

Dear Ana, Thank you very much for your wonderful review! It's fantastic to hear that you enjoyed our spacious suite and breakfast so much. :) We look forward to welcoming you back soon! Best regards, Your H-Hotels Team Nicole Krötz - Online Reputation Manager

Dear Ana, Thank you very much for your wonderful review! It's fantastic to hear that you enjoyed our spacious suite and breakfast so much. :) We look forward to welcoming you back soon! Best regards, Your H-Hotels Team Nicole Krötz - Onl… Mostrar mais

Dear Carlos, Thanks a lot for posting a nice online review. It was our pleasure to make you feel comfortable and welcome which was the base for your delightful stay. Hopefully you will choose our H4 Hotel again for future trips to Berlin. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Carlos, Thanks a lot for posting a nice online review. It was our pleasure to make you feel comfortable and welcome which was the base for your delightful stay. Hopefully you will choose our H4 Hotel again for future trips to Berlin. … Mostrar mais

Dear André, Thank you for taking the time to share your impressions. We are very sorry to hear that your stay at our hotel did not meet your expectations and that you experienced inconveniences with the room cleaning and the smell in the room. This is, of course, not in line with our standards. We have already forwarded your comments to our housekeeping and technical teams so that they can immediately investigate and remedy the issues you described. We would like to formally apologize for the inconvenience caused. We would be delighted if you would give us the opportunity to convince you of our usual quality standards on a future trip to Berlin. Thank you again and we wish you all the best until then. Best regards, Your H-Hotels Team Nicole Krötz - Online Reputation Manager

Dear André, Thank you for taking the time to share your impressions. We are very sorry to hear that your stay at our hotel did not meet your expectations and that you experienced inconveniences with the room cleaning and the smell in the r… Mostrar mais

Dear Mena, Thank you for taking the time to share your impressions of your stay with us. We are pleased that you appreciated our central location. We take your comments regarding room size, cleanliness, and the service provided by our teams very seriously. Regardless of cultural differences, we want all our guests to feel welcome and treated with kindness. We will therefore discuss your comments internally and apologize for your impression. We would be delighted if you would give us the opportunity to fully convince you of our friendly service during your next visit. Best regards, Your H-Hotels Team Nicole Krötz - Online Reputation Manager

Dear Mena, Thank you for taking the time to share your impressions of your stay with us. We are pleased that you appreciated our central location. We take your comments regarding room size, cleanliness, and the service provided by our team… Mostrar mais

Dear Renata, Thank you very much for taking the time to review your stay. We are really happy that you enjoyed your time with us and that our hotel met your expectations. We are looking forward to welcoming you soon again! Best regards, Your Team of H-Hotels L. Kather - Online Reputation Assistant

Dear Renata, Thank you very much for taking the time to review your stay. We are really happy that you enjoyed your time with us and that our hotel met your expectations. We are looking forward to welcoming you soon again! Best regards, Y… Mostrar mais

Dear Elisa, We are thrilled to see your awesome review confirming the delightful impressions you experienced while staying at our modern designed and central located hotel. Thanks a million for sharing your lovely thoughts and please allow us to enable your future visit just as wonderful. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Elisa, We are thrilled to see your awesome review confirming the delightful impressions you experienced while staying at our modern designed and central located hotel. Thanks a million for sharing your lovely thoughts and please allow… Mostrar mais

Dear Marcio, Many thanks for your recent visit and for bringing your awesome review to our attention. We are delighted that you had such a pleasant time with us and especially liked our tasty breakfast. Please come back soon for another enjoyable stay at the H4 Hotel in the city center of Berlin. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Marcio, Many thanks for your recent visit and for bringing your awesome review to our attention. We are delighted that you had such a pleasant time with us and especially liked our tasty breakfast. Please come back soon for another en… Mostrar mais

Dear Luis, We are happy that you enjoyed your vacation with us and we would like to thank you for sharing your kind thoughts. How great to know that our conveniences as well as super service features were to your satisfaction and made your stay delightful. We already look forward to your next visit. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Luis, We are happy that you enjoyed your vacation with us and we would like to thank you for sharing your kind thoughts. How great to know that our conveniences as well as super service features were to your satisfaction and made your… Mostrar mais

Dear Isabel Ferreira, We are thankful for your efforts to share a kind review which confirms the mostly positive impressions of your recent stay. Please be informed that daily cleaning is always possible on request. Information about this can be found at our front desk. Furthermore, our reception team is supposed to tell each guest already on their arrival day, and we are very sorry that it obviously was not the case for you. As a matter of course your meaningful feedback will be discussed and used for internal training purposes to avoid further occurrences. During a future visit we would like to improve your impressions and win you with our valued advantages. To do so we hope to meet again someday and remain with kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Isabel Ferreira, We are thankful for your efforts to share a kind review which confirms the mostly positive impressions of your recent stay. Please be informed that daily cleaning is always possible on request. Information about this… Mostrar mais

Dear Luciana, We appreciate your efforts to review your recent stay experiences at our hotel but at the same time we deeply regret that our comfort and service features did not fully meet your requirements. Please rest assured that we will discuss your meaningful notes with our management. The well-being of each guest is our top priority, and we work hard every day to satisfy their expectations. Therefore, we hope to meet again and prove it to you as well. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Luciana, We appreciate your efforts to review your recent stay experiences at our hotel but at the same time we deeply regret that our comfort and service features did not fully meet your requirements. Please rest assured that we will… Mostrar mais

Dear Romeu, We are happy about your kind review and thankful that you have shared it. How lovely to know that our comfort and central location met your expectations of a pleasant stay. Contrary to assumption the daily room cleaning is included. Information about this can be found at our reception desk. Furthermore, our reception team is supposed to ask each guest on their arrival day, and we are very sorry that it obviously was not the case for you. As a matter of course your meaningful feedback will be discussed and used for internal training purposes to avoid further occurrences. Please come back someday for an even more enjoyable time with us in nice ambience and super central location. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Romeu, We are happy about your kind review and thankful that you have shared it. How lovely to know that our comfort and central location met your expectations of a pleasant stay. Contrary to assumption the daily room cleaning is inc… Mostrar mais

Dear Ana Catarina, Many thanks for your recent stay and for giving us nice feedback. We are grateful for your kind words as they confirm your appreciation for our warm hospitality and great service features. Hopefully we can welcome you back again someday for another pleasant time in Berlins lively city center. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Ana Catarina, Many thanks for your recent stay and for giving us nice feedback. We are grateful for your kind words as they confirm your appreciation for our warm hospitality and great service features. Hopefully we can welcome you ba… Mostrar mais

Dear Marcilio, Thank you for your recent stay and for bringing your impressions to our attention. Good to see that your time with us was enjoyable and our comfort as well as conveniences part of your positive experiences. Please rest assured that your meaningful notes which we apologize for also are appreciated and will be considered. During a future visit we would like to fully convince you of our excellent hospitality and look forward to meet again. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Marcilio, Thank you for your recent stay and for bringing your impressions to our attention. Good to see that your time with us was enjoyable and our comfort as well as conveniences part of your positive experiences. Please rest assur… Mostrar mais

Dear Tania, Thank you for your efforts to review the experiences of your recent stay at our hotel. We are glad that your positive impressions prevailed and that your time was overall enjoyable although to our regrets not everything met your expectations. Please accept our sincere apologies for the trouble with ordering breakfast to your room which in fact is possible. We assure you to discuss your meaningful feedback internally to avoid further occurrences. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Tania, Thank you for your efforts to review the experiences of your recent stay at our hotel. We are glad that your positive impressions prevailed and that your time was overall enjoyable although to our regrets not everything met you… Mostrar mais

Dear Fernanda, We appreciate your efforts to review your recent stay experiences at our hotel but at the same time we regret that our service features and conveniences did not meet your prospects. Please accept our apologies for the described circumstances and rest assured that we will discuss your meaningful notes with our responsible colleagues. The well-being of each guest is our top priority and we work hard every day to satisfy their expectations. Therefore we hope to meet again and prove it to you as well. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Fernanda, We appreciate your efforts to review your recent stay experiences at our hotel but at the same time we regret that our service features and conveniences did not meet your prospects. Please accept our apologies for the descri… Mostrar mais

Dear Lúcio, Thank you very much for taking the time to share your impressions with us. We are very pleased to read that you liked the decor of your room, the comfort and the location, as well as the coffee machine in your room. Your comment regarding the reception staff is important to us. We take your feedback very seriously and will discuss it with the team in order to make the stay even more pleasant for our guests in the future. We hope to welcome you again at our H4 Hotel to show you that we can do better. We wish you all the best until then Best regards, Your H-Hotels Team Nicole Krötz – Online Reputation Manager

Dear Lúcio, Thank you very much for taking the time to share your impressions with us. We are very pleased to read that you liked the decor of your room, the comfort and the location, as well as the coffee machine in your room. Your commen… Mostrar mais

Dear Marcelo, Thanks for having stayed at our hotel and for taking the time to bring your thoughts to our attention. We deeply regret your uncomely impressions regarding to one of our colleagues from the front desk who did not meet your idea of guest oriented and friendly service attitude. Please rest assured that bearish or impolite behavior certainly is not a usual case, and our entire team generally appreciated for their kindness. To make sure it stays that way we will hold an appropriate consultation internally. Hopefully you will give us another opportunity to convince you of our common warm hospitality during a future visit. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

Dear Marcelo, Thanks for having stayed at our hotel and for taking the time to bring your thoughts to our attention. We deeply regret your uncomely impressions regarding to one of our colleagues from the front desk who did not meet your id… Mostrar mais