The parking was pretty limited at the hotel. Street parking was hard to find but it was safe.

Large family room located very close to many restaurants.

Stayed in July 2025

External appearance could be off putting. Some distance from centre.

Rooms were clean and a good size. Breakfast ok. Sine nice restaurants nearby.

Stayed in June 2025

This part of the town doesn't feel very safe.

Super friendly staff, good breakfast, comfortable beds and good parking.

Stayed in June 2025

We didn’t mind the hotel at all. But people should know. It is a working man’s neighbourhood that appeared run down at first. Streets are not clean. Exterior of building is covered in graffiti. But I felt safe. People in neighbourhood are friendly common folk. Mostly immigrants and very nice.

Price - value for my dollar. Good breakfast. Restaurant in lobby is convenient but limited menu (pizza/pasta) . Clean with renovations. Comfortable beds. Close to S3 subway line which brings you directly into town. Courteous desk and hard working restaurant staff. Served our needs.

Stayed in May 2025

Nothing much

Breakfast was really good. It would have been better if they had more salads and other options for vegetarians. Yogurts were really good.

Stayed in April 2025

The room smelled of smoke with the window closed. Was often noisy outside from vehicles and people having loud conversations or on the phone.

Small room but had everything I needed. Close to bus route. Good breakfast.

Stayed in May 2025

The location was too far from public transportation, since I was new to Hamburg I didn't know that.

Good value for the price and the food is okay.

Stayed in March 2025

The difficulty and complexity of parking is shocking. I don't know what experience the staff may have, but they are very strict in listing the rules and not looking through the eyes of the guests. Parking cannot be booked in advance, only once you are there. But then obviously there is not necessarily a space available. So I parked on the street the first night - irregularly, because although parking is free on the street in front of the accommodation, there is no free space. This is pretty much true of most of the surrounding streets, where you don't have to pay, there are almost always full houses. But after a certain distance, you don't really want to leave your car there... After my first night parking on the street, the next morning I kept asking when there would be a free space, and when there finally was one, I took it - unfortunately, it doesn't work either, that they tell you when a parking space is available, you have to be at the reception and wait and wait. This is pretty bad and inconvenient. Check in is pretty quick - if you are the only one there. If there's someone else, you have to wait a long time. You always have to hand in the key and wait through the check-in line, and the same thing when you want to pick up the key. They could not charge my credit card (this was possible at every other places) and booking.com kept sending me notifications that my reservation might be cancelled. I ended up paying on the spot - as had been agreed beforehand... Breakfast is fair, but sometimes they wait to refill the meat and cheese: the portion they put out at a time is enough for about three or four people... then you have to wait for a refill. There is a lady at breakfast who asks for the room number without any greeting and smile - we had the feeling she must have served somewhere in North Korea before, because she kept such an eye on everything (except the refill). However, we got used to the accommodation over time :-)

It was an extremely interesting experience to stay here. The accommodation itself wouldn't be bad as the room and bathroom were correct, same goes for the breakfast (with some comments). The location is not too bad either: there is a bus service that runs frequently (you can also buy a ticket or day ticket online (hvv - ÖPNV Tickets & Fahrinfo), but you can walk into the city centre in about 60-80 minutes. In the evening the place to have breakfast will be a restaurant, and it is not expensive and serves delicious food.

Stayed in July 2024

No air conditioning, so you need to keep the windows open which makes it very loud (road and workshops right next to the hotel).

The location: easily reachable with public transport (bus and SBahn). Breakfast is ok.

Stayed in July 2024

A mold in the shower, possible a better cleaning.

A quiet hotel, good parking, good breakfast, kind staff.

Stayed in July 2024

Could have been cleaner, Staff don’t speak English

Location, easily accessible by bus. Breakfast was good

Stayed in June 2024

Quiet area and serves good breakfast.

Stayed in May 2024

Comfortable and clean good value.

Stayed in May 2024

We booked a family room with kitchenette. There were hardly any utensils provided. No provision for tea/coffee in the room . The lighting in the room was very dim. The kitchen area had absolutely no lights, we had to move the bed side lamp to the kitchen. The front office staff said we should come back in the morning for any requests like cooking utensils and extra portable lamp for the kitchen.

Basic but clean rooms. Staff at the restaurant at breakfast hours were very warm and welcoming. Good breakfast spread.

Stayed in December 2023

No phone, no slippers, noisy bed

Stayed in December 2023

There was no space between twin beds, so it was bacisilly a dobble bed

Stayed in October 2023

The location was not very pleasant with graffiti everywhere, and we were not very comfortable walking around the neighbourhood,particularly with our young teenage daughter.

Breakfast was good, and the room was clean. Most of the staff were very helpful. Public transport into the centre of Hamburg was easy to use and locate.

Stayed in June 2023

There are constructions around, the parking is almost full everyday so we did not dare to take the car out and had to leave it there during the entire stay. Arrive early if you want to secure a parking lot. Breakfast is simple.

Reasonable price and I was about to secure a parking lot as I arrived early. Transport to the center was also easy even we had to take both a bus (13) and then a train (S3/31).

Stayed in July 2023

It was ok. Not superb, not bad.

Big room with enough room for a family with 3 children! Breakfast was ok, children love nutella and were satisfied with that. Not close so close to centrum but it was easy geting there by bus and train. The staff showed us and was very service-minded.

Stayed in July 2023

Very small private parking.

Good value for the family. Good transport connection. Bus stop is near the hotel and the bus takes you to the s bahn station.

Stayed in July 2023

The parking rule should be explicitly mentioned in booking.com there are some mixed messages.

The location and room for family is good.

Stayed in July 2023

The room was a little dated and while it was clean, the curtains were stained. The bathroom was small and the shower was very small. The free bottle of water was small and had a lid that had to be opened by the receptionist with a bottle opener.

The afternoon/evening receptionist was very friendly and helpful. The breakfasts were good with delicious rolls and fresh fruit salad. Guests are given the choice of having their room serviced or a free bottle of water.

Stayed in June 2023

There were no slippery, neither simple bathroom accessories ( like bathroom kit) usually put in 3-4 star hotels.

Most of things we liked a lot

Stayed in June 2023

Nice and clean, very big room🙂 good breakfast

Stayed in May 2023