Hodnocení – Hotel Hiemann - Superior Toto je oficiální počet hvězdiček, který byl ubytování udělen třetí stranou, Hotelstars Union, podle oficiální klasifikace. Ubytování bylo porovnáno se standardy cestovního průmyslu a klasifikováno na základě ceny, zařízení a nabízených služeb. Vyberte si pobyt podle hvězdiček!

Dear guest, thank you for taking the time to share your experience with us. We are very sorry that your stay did not meet your expectations. Regarding breakfast, we would like to clarify that there is no limit on the amount of coffee or food you can consume on site. Our breakfast buffet is available for just €7.00, and we attach great importance to ensuring the good quality of the products offered. We are sorry to hear that you were dissatisfied with the selection and quality. We offer a variety of dishes, including freshly prepared scrambled or fried eggs (with organic eggs from a regional farm), freshly cut fruit salad, a variety of cold cuts and cheeses, and lactose-free dairy products on request. We take your criticism seriously and will continue to improve our offerings to meet the needs of our guests. We very much regret your comments regarding the service. Friendliness and hospitality are important to us, and we will take appropriate measures to ensure that all our staff provide the best possible service. We would also like to point out that our reception team helps out with breakfast in the morning and is therefore not permanently present at the reception. For this reason, there is a sign there asking you to report to the restaurant if no one is at the reception. We are aware that you stayed with us during a match day of the 2024 European Football Championship, a time when all hotels had increased prices. We would like to emphasize that we nevertheless offered the lowest prices in the area to ensure our guests receive good value for money. Thank you again for your feedback. We hope you will give us another chance in the future to change your opinion of our hotel. Sincerely, The Hiemann Family

Dear guest, thank you for taking the time to share your experience with us. We are very sorry that your stay did not meet your expectations. Regarding breakfast, we would like to clarify that there is no limit on the amount of coffee or foo… Zobrazit více